Ratings based on 276 Verified Reviews

4.3 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent city location, easy parking

Posted May 12, 2017
Nice big studio room, every thing we needed, and a great location to walk the city.
Comment from Hotel Management
May 14, 2017 by Mark, Hotel Management
Thank you for choosing to stay at Quest Invercargill and also for your kind feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, central location.

Posted Apr 13, 2017
Pros: Mints at reception and free shampoos.
Cons: Window view and creaky hallway floors. Car park was full one night, there were cars without their tickets. Should be patrolled and cars towed.
Location: Close to shops, facilities. Great location.
Only negative was no view, looking at great big metal roof. When open window hear air conditioning system. Rooms nice, friendly staff.
Comment from Hotel Management
Apr 30, 2017 by Mark, Hotel Management
Thank you for your feedback and for choosing to stay with Quest, . Our car park is patrolled but not all night. Our guests are also welcome to use the adjoining Spark carpark to accommodate for any overflow. You must have had an internal facing room - no view but quiet
4 out of 5
Recommended
for Everyone
by A verified traveler

Great room and facilities

Posted Apr 2, 2017
Room was large and comfortable. Lot of road noise outside was a problem.
Comment from Hotel Management
Apr 9, 2017 by Mark, Hotel Management
Thank you for your kind feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy to find

Posted Mar 31, 2017
Pros: Secure, warm, very clean with easy access at all times and good parking
Cons: A fan in the bathroom plus a plug in the hand basin. Only minor niggles, easy to work around.
Location: On main route in to the main street of Invercargill and easy to find our way around. Plenty of activities on hand although we had a function to attend
Very comfortable and well located for shopping, eating out etc.
Comment from Hotel Management
Apr 9, 2017 by Mark, Hotel Management
Thank you for your kind feedback. We are yet to catch our phantom plug thief :-)
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to town

Posted Mar 27, 2017
Cons: Suggest you don't stay here on a Saturday night! The boys racers in town don't go to bed until 4am
Location: Found several good restaurants and cafes nearby
Very handy to town, onsite parking. Good facilities, nice room.
Comment from Hotel Management
Apr 9, 2017 by Mark, Hotel Management
Thank you for your kind feedback. We apologise for the boy racers on Sat night - something we cant control but we are working with the council and police to try and put a stop to this culture. If you stay again please ask for a quiet room as we do have plenty
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Good Location

Posted Mar 18, 2017
Location was good, room outlook poor Staff very helpful
Comment from Hotel Management
Mar 29, 2017 by Mark, Hotel Management
Thank you for your feedback Lily
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located hotel

Posted Feb 25, 2017
Spacious room, high ceilings but floor creaks when walking around the room. Very good location.
Comment from Hotel Management
Mar 29, 2017 by Mark, Hotel Management
Thank you for your kind feedback
3 out of 5
Recommended
for Everyone
by A verified traveler

Great staffs.

Posted Feb 21, 2017
Pros: The staffs from hotel were nice, they were very friendly.
Cons: No surcharge fee for credit card it will be batter.
Location: Close the everything.
The staffs from hotel were excellent, they were very helpful; but the teen drivers who drive up and down outside the hotel of the night, so it`s noisy.
Comment from Hotel Management
Mar 29, 2017 by Mark, Hotel Management
Thank you for your kind feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant.Staff helpful

Posted Feb 5, 2017
Pros: Clean, close to city centre
As above. Very nice hotel and amenities. Laundry available in room
Comment from Hotel Management
Mar 29, 2017 by Mark, Hotel Management
Thank you for your kind feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellington

Low key and comfortable

Posted Jan 8, 2017
Nice no fuss stay. We got early (2 hours early) check in at no cost and the rest of the stay was fine. Not the hotels fault but the police need to do something about the teen drivers who drive up and down the strip outside the hotel at all hours of the night. The bedroom has secondary glazing but doesn't really keep the noise out.
Comment from Hotel Management
Jan 19, 2017 by Mark, Hotel Management
Thanks for your kind feedback Neil. We are working on trying to change the Friday night culture in Invercargill. (If you stay again on a Friday/Sat please ask for an internal room as these are quiet.)The rest of the week we don't have any problems