Ratings based on 366 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from West Des Moines, Iowa

Clean hotel, close to U of I

Posted Jun 28, 2017
Pros: Clean, quiet, comfortable. The breakfast was really good.
Location: The hotel is close to The University of Iowa and all of the things the university has to offer including the downtown shopping experience.
The room was clean. The bed was very comfortable. I liked the pillows. I got a good nights sleep. We were close to The University of Iowa where we were attending first year student orientation.
Comment from Hotel Management
Jul 5, 2017 by Adam Barksdale, Hotel Management
Hi Judi, It makes us so happy when we receive a review like this! On behalf of the staff, thank you staying and providing great feedback! Our clean and comfortable living spaces are our hallmark, and the breakfast staff will be happy to know you think highly of their food. See you next time! Sincerely, Adam Barksdale General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Independence, MO

Family Graduation

Posted May 31, 2017
Pros: Clean and quiet
Cons: More interesting items on breakfast bar.
In Iowa City for a family graduation. We had a bad experience with another hotel in town last year when we were here for a wedding. So I wasn't expecting much. I was happily surprised. The staff was nice, the room was comfortable, and there were no noisy upstairs people. The noise level was really nice. Breakfast was pretty normal for hotels. I didn't use the pool or workout room, but they looked nice. I recommend this one. In fact, if I come to Iowa City again, I will be choosing this one.
Comment from Hotel Management
May 31, 2017 by Adam Barksdale, Hotel Management
Hi Lori, The feedback you have given us is fantastic. We love that you chose us during graduation weekend, and that you found our staff nice, and rooms comfortable. And I especially love the fact that you plan on choosing us again. we will see you next time! Sincerely, Adam Barksdale General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Funeral in Kalona

Posted May 26, 2017
Pros: Cleanliness, comfort, large bathroom.
Cons: The coffee pot, et. al., should NOT be in the bathroom.
Our stay was perfect . . . as it should be. We needed a comfortable place to stay overnight to attend a funeral 5 1/2 hours from home. The Hampton Inn/University Iowa City fit the bill nicely.
Comment from Hotel Management
May 31, 2017 by Adam Barksdale, Hotel Management
Hello Amy, So glad to have had you stay with us. And thank you very much for the positive feedback. The housekeeping staff will like hearing that cleanliness and comfort were two attributes that made your stay great. Hopefully we see you again! Sincerely, Adam Barksdale General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2017
Had a quick overnight here. There were plenty of food options within walking distance from the hotel. The place was very easy to get to and was very clean.
Comment from Hotel Management
May 24, 2017 by Adam Barksdale, Hotel Management
Hello, Thank you very much for giving us your business. And we are glad to know that you found our property clean, and the location suitable to your needs. See you next time! Sincerely, Adam Barksdale General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Near Univ. of Iowa Campus

Posted May 8, 2017
Pros: Recently redecorated, nice breakfast area. Our room (king with pull out coach, handicapped) was very large and comfortable.
Location: Village Inn restaurant is across the parking lot; food is very good. Close to campus but you will need a car since you can't walk to downtown.
Nice hotel near Univ. of Iowa campus. Room was very comfortable and large. Hotel has a beautiful breakfast area and a large pool and hot tub, Staff was friendly and we loved the fact you could purchase food and beverage items from the pantry. The hotel looked to be recently renovated and we enjoyed our stay.
Comment from Hotel Management
May 10, 2017 by Adam Barksdale, Hotel Management
Hello, This is the kind of review myself and the staff love to read! Thank you so much for the feedback regarding our decor and the overall look of the breakfast area. It sounds like our plentiful amenities like the pool room and pantry were pleasing to you, as well.
5 out of 5
by Janelle

Friendly service!

Posted Apr 19, 2017 on Hotels
Great hotel and friendly service! I was there over Easter and they had a cookie decorating table and egg hunt for kids, and all employees were friendly!
Comment from Hotel Management
May 1, 2017 by Adam, Hotel Management
Hey Janelle, Your review is a joy to read! It's so nice to see that our efforts on Easter Sunday made your day a bit brighter. We hope you will consider us for your next visit! Sincerely, Adam Barksdale General Manager
5 out of 5
by dennis

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
May 1, 2017 by Adam, Hotel Management
Hey Dennis, So thankful that you left us with such an awesome review. Until next time! Sincerely, Adam Barksdale General Manager
5 out of 5
by Dennis

Just what we needed

Posted Apr 15, 2017 on Hotels
Clean and comfortable. Nice breakfast provided. Friendly staff. Easy access to VA Medical Center
Comment from Hotel Management
Apr 18, 2017 by Adam, Hotel Management
Hello Dennis, So great to have had you stay with us! You have made my day by highlighting the friendly staff and the clean and comfortable environment. These are two aspects of our property that we take major pride in! See you again! Sincerely, Adam Barksdale General Manager
2 out of 5
by A verified traveler

Maids need to clean better

Posted Apr 9, 2017 on Hotels
We inspect every room we stay in before unloading anything for signs of bugs since my husband and I travel a lot. The first room we checked into had some evidence of dead bugs (didn't look like bed bugs though) between the mattress and box springs on one of the beds. We immediately went down to the front desk and asked for a different room. They put us on the first floor across from a group of very noisy kids who were up all hours of the night. We inspected the room before unloading again and asked for all clean bedding, which they complied with. We didn't find anything else suspicious in regards to bugs but the room was not very clean. The upholstery was stained and behind the bed was very dirty/dusty with food wrappers, etc. It needed to be cleaned much better than it was. Hence, why I always ask for all new sheets/bedding when I check in. There was hair on one the supposedly clean bath towels and the drain in the shower did not work properly. Finally, the food at breakfast the next morning was so-so.
Comment from Hotel Management
Apr 12, 2017 by Adam, Hotel Management
Hello, So sorry t hear about the copious issues you had with the cleanliness of your room. I am sure that if were to find some of the problematic items you did that I would not be happy either. I will be using the specifics in your review (insects, dust behind beds, stained upholstery) as a point of training for the desk. Sincerely, Adam Barksdale General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2017 on Orbitz
Very nice hotel. Friendly staff and great breakfast. Big rooms and comfortable beds.
Comment from Hotel Management
Apr 20, 2017 by Adam Barksdale, Hotel Management
Hello, I am so happy to read that you enjoyed our property so much! We are very happy to have provided you with a spacious room and a comfy bed. Hopefully you will consider us again the next time you are in town. Sincerely, Adam Barksdale General Manager