Standard Room, 1 King Bed | In-room safe, free cribs/infant beds, rollaway beds, free WiFi
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Reviews of Super 8 by Wyndham Iowa Falls

2 out of 5
Super 8 by Wyndham Iowa Falls
839 S Oak St, Iowa Falls, IA

Reviews

7.0

Good

Rating 10 - Excellent. 79 out of 312 reviews" "
Rating 8 - Good. 89 out of 312 reviews" "
Rating 6 - Okay. 62 out of 312 reviews" "
Rating 4 - Poor. 46 out of 312 reviews" "
Rating 2 - Terrible. 36 out of 312 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy, Alcester

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in! Friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024
Response from vruti on Mar 25, 2024
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a good stay i enjoyed it
Stayed 5 nights in Jan 2024
Response from vruti on Mar 25, 2024
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2023

8/10 Good

Darren

Stayed 1 night in Nov 2023

6/10 Okay

Matthew

Disliked: Amenities
Place was ok. But looks worn out and tired.
Stayed 1 night in Nov 2023

2/10 Terrible

April

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, we were happy to learn that our room was “upgraded” because there was an issue with our original room! However, that room had no heat or hot water and the telephone didn’t work! When walking down to the front desk to ask for additional blankets because the room had no heat we were informed there were no blankets available. Not once did she ask about the room not having heat or offer any suggestions. After one short shower, there was no hot water, and around 1130pm, there were children screaming in the hall ways in what sounded like fear of the adults they were with, and the adults fighting in the hallway. Without a working telephone in our room, we were unable to call the front desk about the situation and were a bit disturbed by the situation unfolding outside our room. When checking out in the morning, there was no one at the front desk to discuss our concerns with. Will never stay there again. Would have been better to sleep in the car, at least there would have been heat!!
Stayed 1 night in Nov 2023

10/10 Excellent

Blake

Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised with quality and type of breakfast items. Property seems to be recently remodeled so in much better condition than other Super 8 properties at which I have stayed. Great rate!
Stayed 1 night in Oct 2023
Response from vruti on Oct 31, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

6/10 Okay

Valerie

Traveled with family
Liked: Staff & service
The hotel was old and kind of dirty. On the other hand the staff was pleasant and the bed was actually comfortable in my room.
Stayed 2 nights in Oct 2023
Response from vruti on Oct 24, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Iowa Falls. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
Carpet was nasty Shower had mold,was dirty very poor condition .tub spout was bent and filthy .I will never go back
Stayed 2 nights in Oct 2023
Response from vruti on Oct 24, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Iowa Falls. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Byron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family and Pet Stay
Great service at check in. Clean comfortable rooms. Easy parking. Typical hotel breakfast which was just fine. Service was great. At the last minute I had to bring our dog so we were grateful the hotel was pet friendly. We will be in town several times this winter and this will be our hotel of choice.
Stayed 1 night in Oct 2023
Response from vruti on Oct 31, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

10/10 Excellent

Deborah

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Best place to stay
Stayed 1 night in Sep 2023
Response from vruti on Oct 16, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

6/10 Okay

Kathy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from vruti on Oct 10, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back son!!

10/10 Excellent

KX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was so impressive. At other hotels/motels I've recently stayed with, the staff simply ignored me and acted like they were doing me a favor to simply issue a room key. At this motel every single worker made sure to say hi and ask if they could assist me regardless of what they were doing if not with another customer. This hotel was very clean and everything worked. Definitely recommend and I will gladly stay with them again.
Stayed 1 night in Sep 2023
Response from vruti on Oct 9, 2023
Thanks for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

2/10 Terrible

Hannah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty; not clean at all. Worst hotel ive ever seen and they didnt care. We tried to get our money back as thats how bad it was and they provided terrible service.
Stayed 2 nights in Sep 2023
Response from vruti on Sep 24, 2023
I am very disappointed to hear that you found our service to be below your standards.

6/10 Okay

Anne

Liked: Staff & service
The hotel was in a good location and a fair value. The updates were poorly done and the carpet looked dirty.
Stayed 2 nights in Sep 2023
Response from vruti on Sep 22, 2023
We appreciate you taking the time to provide us with such candid feedback of your stay. Iam very sorry to hear that your stay did not meet expectations.

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from vruti on Aug 29, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

8/10 Good

Rhonda

Stayed 3 nights in Aug 2023
Response from vruti on Sep 22, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!

8/10 Good

Gary

Liked: Cleanliness, staff & service
It was ok .
Stayed 1 night in Aug 2023
Response from vruti on Aug 21, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop
Nice, clean hotel. Had to wait for someone to check us in but that's not a problem. Breakfast was nice and warm.
Stayed 1 night in Aug 2023
Response from vruti on Aug 6, 2023
thankyou for sharing your feedback. We are so sorry to hear about long wait at desk we will try our best to solve it next time. We appreciate you taking the time and hope to welcome you back soon!!

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service
Needing some updates
This is a family run hotel and family was friendly and helpful. Hotel is in need of updates in terms of beds, carpets, and overall decor. Most rooms do not have any type of chair in them so only option for sitting is the bed. The linens were clean but the smell of the rooms was very off putting. It was a musty smell.
Stayed 2 nights in Jul 2023
Response from vruti on Aug 3, 2023
Thanks for sharing your feedback. We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We will try our best to fix the problem next time.

4/10 Poor

natalie

Traveled with family
Disliked: Cleanliness, staff & service
Not a pleasant stay
Hotel had a horrible smell.. The hotel didn’t won’t to accommodate. Breakfast you aren’t allowed to take the food out. And the start cutting it off early. The people that run the hotel aren’t friendly by far..
Stayed 2 nights in Jul 2023
Response from vruti on Aug 6, 2023
We appreciate you taking the time to provide us with such candid feedback of your stay. Iam very sorry to hear that your stay did not meet expectations

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Needs updated but clean and friendly
This is a family run hotel, who I believe are doing their best.The customer service is good, very accommodating.The hotel needs updated but overall cleanliness was good. The one thing that would make me think about rebooking here was the smell in the rooms. It was a strong musty smell.
Stayed 1 night in Jul 2023
Response from vruti on Aug 2, 2023
Thank you for taking the time to review your stay with us. We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations.

2/10 Terrible

natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from vruti on Aug 2, 2023
We appreciate you taking the time to provide us with such candid feedback of your stay. Iam very sorry to hear that your stay did not meet expectations

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from vruti on Aug 1, 2023
Thankyou for haring your feedback. We appreciate you taking the time and hope to welcome you back soon!!

10/10 Excellent

Eric

Stayed 1 night in Jul 2023

6/10 Okay

Sheila

Stayed 2 nights in Jul 2023
Response from vruti on Jul 11, 2023
Thanks for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

8/10 Good

Sheila, Green Bay

Traveled with family
Liked: Cleanliness, staff & service
This hotel is older but the beds were comfortable. The room and overall hotel was clean. There was a safe in the room and the refrigerator worked great. The air conditioner in the room worked good. The bathroom is small but very doable. We didn’t take advantage of the breakfast but other patrons complained that the pre cooked sausages were cold.
Stayed 2 nights in Jul 2023
Response from vruti on Jul 10, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and comfy
Stayed 1 night in Jul 2023
Response from vruti on Jul 10, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, convenient, easy parking
Stayed 1 night in Jun 2023
Response from vruti on Jul 6, 2023
Thanks for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon.

10/10 Excellent

CaraMae

Stayed 2 nights in Jul 2023
Response from vruti on Aug 1, 2023
Thankyou for haring your feedback. We appreciate you taking the time and hope to welcome you back soon!!

10/10 Excellent

RaeAnne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice front desk staff, quiet room, comfortable bed.
Stayed 1 night in Jun 2023
Response from vruti on Jun 25, 2023
Thankyou for staying with us.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from vruti on Jun 19, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!!

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Motel was convenient for us. Had a rather strong foul odor everywhere inside. Room was clean for the most part. Refrigerator was not much cooler than room temperature. Bed was comfy. We arrived fairly late and left early so was ok for the price.
Stayed 1 night in Jun 2023
Response from vruti on Jun 17, 2023
Thankyou for sharing your feedback. We appreciate you taking the time for kind feedback.

4/10 Poor

Melanie

Stayed 2 nights in May 2023
Response from vruti on Jun 3, 2023
I am very disappointed to hear that you found our service to be below your standards.

10/10 Excellent

Sharon

Stayed 2 nights in May 2023
Response from vruti on Jun 1, 2023
Thanks for sharing your feedback. we appreciate you taking the time and hope to welcome you back soon!

10/10 Excellent

Julio

Stayed 2 nights in Apr 2023
Response from vruti on May 26, 2023
Thanks for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

2/10 Terrible

Erica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The manager is extremely rude. Our room had ants in it. I would not recommend this place to anyone.
Stayed 1 night in May 2023
Response from vruti on May 21, 2023
I'am very sorry to hear that your stay at the hotel wasnot up to par. We also refund your room charges. Hope this doesn't happened in future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2023
Response from vruti on May 19, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

8/10 Good

MaryBeth

Liked: Cleanliness, property conditions & facilities
No coffee pot in the room
Stayed 1 night in May 2023
Response from vruti on May 16, 2023
I apologize for the inconveniences that you experienced during your stay but we have 24 hour hot coffee available in breakfast room.

10/10 Excellent

Robert

Stayed 1 night in May 2023
Response from vruti on Jun 1, 2023
Thanks for sharing your feedback.

8/10 Good

Quinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property was nice. Was around a lot of different stores. Only bad thing was vending machine for soda doesn't accept cards, didn't take my coins and writing refund my dollar bill. Very old machine.
Stayed 1 night in May 2023
Response from vruti on May 8, 2023
Thanks for sharing your feedback. Sorry to here about vending machine issue if you come back next time we will get your dollar back.

10/10 Excellent

ARO

Stayed 1 night in Apr 2023
Response from vruti on Apr 20, 2023
Thanks for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

10/10 Excellent

Kathy, Alcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from vruti on Apr 30, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

10/10 Excellent

Robert

Stayed 1 night in Apr 2023
Response from vruti on Apr 30, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from vruti on Apr 14, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!

2/10 Terrible

Theresa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom ceiling was all moldy and the ceiling tiles looked like they were going to fall down. Also, the shower rod was broken and hanging by a screw, causing it to sag and not close the curtain properly. This caused water to go ALL over. The hinges on the door were covered in rust so this has been a problem for a long time. The cleaning person was doing it all! She was helping at the desk, cleaning the rooms, running the breakfast. All by herself! She was the only employee we saw there other than the owner/couple. I left a tip for the maid since she was cleaning the best she could. As we left to check out, the owner entered our room. I'm not sure if he was inspecting the room or if the maid ever got our tip.
Stayed 2 nights in Mar 2023
Response from D on Mar 30, 2023
Thankyou for your feedback we will try our best to fix this problems you have told us First of all your reservation was for 3 queen bed suite witch us upstairs but you want it down stairs and that's the only room we have left down stairs so we have to give you that room and you bring pet with you and not inform at desk and when our employee ask you about pet so you went to room and show them ceiling pic and they said sorry about it and only charge one day pet fee. The guy who you taking about is not a owner he is a housekeeper and he went to room after you left to clean room not to take tip they both work together. We appreciate you taking the time and hope we solve your problem.

8/10 Good

Kait

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was simple and affordable. Felt safe and the room was clean.
Stayed 2 nights in Mar 2023
Response from vruti on Mar 30, 2023
Thankyou for sharing you feedback. We appreciate you taking the time and hope to welcome you back soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean, and nice place to stay
Stayed 2 nights in Mar 2023
Response from vruti on Mar 24, 2023
Thankyou for sharing your feedback. We appreciate you taking the time and hope to welcome you back soon!!