Executive Suite | In-room safe, desk, free WiFi

Reviews of MH Hotel Ipoh

3.5 out of 5
MH Hotel Ipoh
PT 212695B, Jalan Medan Ipoh 1A, Medan Ipoh Bistari, Ipoh, Perak

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 142 reviews" "
Rating 8 - Good. 54 out of 142 reviews" "
Rating 6 - Okay. 41 out of 142 reviews" "
Rating 4 - Poor. 11 out of 142 reviews" "
Rating 2 - Terrible. 6 out of 142 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Yik Hwa

Business traveler
Liked: Cleanliness, staff & service, room comfort
Clean and nice, but unfortunately the water heater is not functioning.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel terbaik
Hotel yang selesa, bilik besar, parking pun mudah.
Stayed 1 night in Aug 2020

4/10 Poor

CHEK MIN

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor maintenance
room carpet is dirty, no shoe provided. glass top table have oily cloudy appearance. wet-dried and clump toilet roll installed, toilet roll cheap quality. pillow have fragrance (big no for me), distract my sleep. good thing is have a lot of plug point, and breakfast is at highest floor with good view (though the food is terrible, just like most hotel in Malaysia).
Stayed 1 night in Aug 2020

6/10 Okay

Lam

Stayed 1 night in Apr 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staffs were very good in serving the guests
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s no shuttle bus service provided for residents to Aeon ...
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The is without window
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
We were at L16 but the loud music from the lower floor was disrupting our slerp at midnight! We had a long day of travels, the loud trumping music was extremely annoying. There was no shower head in addition to the rain shower. There was no floor matt outside the shower stall, we had puddles. Orherwise, our room Deluxe King was spacious. Staff at breakfast at L20 was very good, great selection and great view.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2019

6/10 Okay

bryan

Disliked: Cleanliness
Stayed 1 night in Jul 2019

10/10 Excellent

Roslina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love their room n food😊👍👍
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

6/10 Okay

Elaine, Malaysia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy
Stayed 1 night in Jun 2019

8/10 Good

YOKE SEONG

Liked: Staff & service, property conditions & facilities
hotel cleanliness to improve ..
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the hotel should provide hand soup in the bathroom.
Stayed 1 night in May 2019
Response from Havinash on May 15, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Havinash on May 15, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Havinash on Apr 30, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Havinash on Apr 30, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

nozie, KL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the view while having breakfast at 20th floor.. i got the room at ladies level (18th) and i feel safe. the friendly staff and everything was great. certainly will come again. tq
Stayed 1 night in Mar 2019
Response from Havinash on Apr 5, 2019
Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.

8/10 Good

Sam, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and nice hotel to stay .
Stayed 1 night in Mar 2019
Response from Havinash on Apr 5, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019
Response from Havinash on Apr 30, 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
x best langsung..servis mengecewakan
Stayed 1 night in Mar 2019
Response from Havinash on Apr 5, 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Havinash on Apr 30, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
The room no. 1010 carpet had dot and mark. The toilet mirror holder is dusty. The room is very dark. It is unbeliavable this less than 5 years hotel condition is worst than 26 years old Syuen hotel. The car park is very dark. The only good things is the buffet breakfast and unlimited welcome drinks. I am paying RM160 for a superior room without window but the size of the room is 1/3 of Syeun hotel romm with window that only cost me RM190. Furthermore the room rate for walk in customer is cheaper than dome other guest whose book the room 2 to 3 days prior Chinese New year eve around RM35. Funny right?
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
To supply laundry bags would live up to your standards, please en
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Happy for the room (ladies room). Will repeat again.
Stayed 1 night in Nov 2018

6/10 Okay

Azlina, Kuala Lumpur

Liked: Staff & service, property conditions & facilities, room comfort
Not a great experience upon arrival. Arrived at 3pm, room wasn't ready. Waited 45 minutes, given refreshments while waiting. Hotel decided to extend a different room on higher floor. Staff remained friendly throughout, thanks and good job Prema. Good was good however, tasty and good spread during breakfast. Hospitality was great overall.
Stayed 1 night in Nov 2018

10/10 Excellent

Comdrjeff, Selangor, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The initial room we booked had cigarette smoke smell so we asked for a change. Duty manager, Havinash, not only helped us changed our room within a few minutes but upgraded us to a bigger family room. And on the last day we were late in checking out due to some unforeseen delays. We were supposed to be charged for half a day stay but the front desk staff did not charge us at all! Will definitely stay here again the next time we visit Ipoh, cause the location is excellent too, with lots of food, drink holes and shopping within walking distance or a short drive.
Stayed 3 nights in Nov 2018

6/10 Okay

Kunaseelan

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

MayChen, Singapore

It’s next to the main highway. Close to my friend’s home. Came for a birthday bash..stayed here 2nd time. It’s on the boundary area not in central.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2018

8/10 Good

Michael, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eateries and shopping centre nearby
Staff friendly especially Prema was very helpful. She gave suggestions and tips on where to go to see the sights. Good to have the local’s recommendations. Our stay would have been better if the hotel had a weighing machine available for us to weigh our luggage.
Stayed 3 nights in Oct 2018

8/10 Good

sam, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Transportation n food very convenient , this hotel central of Ipoh town .
Stayed 1 night in Oct 2018

8/10 Good

Aishah, Penang

Liked: Staff & service, room comfort
Convenient location near highway so a good stop to break a long journey. BUT Ipoh is a good place for a holiday and the hotel is within 20 minutes drive of some good and interesting places to eat. Was not keen on the decor in the bathroom which makes it difficult to keep clean and would much prefer white or light coloured towels. Dark towels make me suspicious of the cleanliness. Apart from that we had a pleasant stay.
Stayed 2 nights in Oct 2018

8/10 Good

Leo, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Peter, KL

Liked: Staff & service
Stayed 1 night in Sep 2018
Response from MH Reservation on Sep 28, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Black dirt from air conditioner vent....
We stayed 2 nights in a superior room at MH hotel. The room smelt of smoke upon entering. No floor mats and face towels were provided. There were only bath towels which were old and well used. We feedback to the front desk and subsequently it was provided for when we returned in the evening. Black dirt fell from the air conditioner vent onto the bed. Needs servicing bad. The next day, the beddings were nicely made with a candy bar provided by Housekeeping. Not sure if it’s their std procedure or as a good gesture after the feedback. Mcdonalds is just downstairs, convenient. This is our second time there and probably will not go back there so soon..
Stayed 2 nights in Sep 2018
Response from MH Reservation on Sep 27, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We have taken note on and proper action will be taken based by your comment. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better.

2/10 Terrible

AL, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from MH Reservation on Sep 26, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We have taken note on and proper action will be taken based by your comment. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better.

6/10 Okay

Quah

Location is strategy but the hotel room sound proof need to improve it
Stayed 1 night in Sep 2018
Response from MH Reservation on Sep 19, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We have taken note on and proper action will be taken based by your comment. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better.

10/10 Excellent

Waseem, Kl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place...very friendly staff specially ms prema..she is very friendly and kind in assisting...will definitely come again and recommend mh hotel ipoh
Stayed 1 night in Sep 2018
Response from MH Reservation on Sep 12, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better.

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2018
Response from MH Reservation on Aug 31, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better. We are thrilled to announce our Spa (Thai Oasis) has been fully operated. Kindly be informed, our in-house guest are entitled to enjoy 10% discount while visiting Thai Oasis and they just need to show their room key card for prove.

8/10 Good

Mic, Malaysia

Liked: Room comfort
The hotel is ok, but I feel the rooms should be cleaned better. A bit old and could use some renovations. The daytime staff were friendly, but late night staff not so much. Breakfast was fantastic with a very large selections.
Stayed 1 night in Aug 2018
Response from MH Reservation on Aug 31, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We have taken note on and proper action will be taken based by your comment. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better. We are thrilled to announce our Spa (Thai Oasis) has been fully operated. Kindly be informed, our in-house guest are entitled to enjoy 10% discount while visiting Thai Oasis and they just need to show their room key card for prove.

8/10 Good

Kian Kee

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, worth of price
The hotel and location is nice, worth to stay. Just need to improve breakfast choice and sky bar a bit disappointed ;)
Stayed 1 night in Aug 2018
Response from MH Reservation on Aug 31, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better. We are thrilled to announce our Spa (Thai Oasis) has been fully operated. Kindly be informed, our in-house guest are entitled to enjoy 10% discount while visiting Thai Oasis and they just need to show their room key card for prove.

6/10 Okay

Shukri, Shah Alam

Disliked: Property conditions & facilities
Facility and Equipment: 1. Sound from water flowing down from top bathroom (another room) above is so significant. Need to improve the sound proof insulation. 2. Had experienced power cut off due to one of the wall light bulb burst. 3. Hotel location is close to the highway (positive point).
Stayed 2 nights in Aug 2018
Response from MH Reservation on Aug 9, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We have taken note on and proper action will be taken based by your comment. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better.

8/10 Good

JD, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great place to stay.
very convenient location nearby many amenities. Could be better if there was a gym and pool though.
Stayed 2 nights in Aug 2018
Response from MH Reservation on Aug 9, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better.

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from MH Reservation on Aug 9, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better.

8/10 Good

Rusli

Liked: Staff & service, room comfort
Easy to access to hotel. Staff is responsive. Hotel room appears worn out but comfortable.
Stayed 1 night in Jul 2018
Response from MH Reservation on Aug 1, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We have taken note on and proper action will be taken based by your comment. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018
Response from MH Reservation on Jul 31, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. On behalf of the management of MH Hotel Ipoh, we would like to thank you for the support on having your stay with us at MH Hotel Ipoh. We are looking forward to welcoming you in the very near future. We hope to welcome you back again soon and grant us another opportunity to serve you better.