Ratings based on 27 Verified Reviews

3.9 out of 5
60% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Juanita

This traveler left a rating score only Posted Oct 19, 2014 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 28, 2014 on Hotels
1 out of 5
by MG from London England

Just like Fawlty towers

Posted Jun 23, 2014
Pros: Nothing
We booked to stay while doing charity bike ride. Hotel first agreed to give us breakfast at 7am - then later said it would not be possible until after 7.30 - the time we had to leave. They literally could not be bothered to get up 30 minutes earlier to serve their guest. We asked about a late checkout so we could shower after the 100K ride. we asked for 1 hour (from 11.30 to 12.30). They said no - would be too much trouble for them. Zero hospitality, charmless and no interest in service or future bookings - especially if it was a minor inconvenience. Its people like this that give the UK small hotel industry a bad name.
3 out of 5
by A verified traveler from cambridge

a beautiful house but a bit neglected

Posted May 19, 2014 on Hotels
it needed a good hoover, and seemed a bit neglected. The house itself was beautiful.
3 out of 5
by KGS from Yorkshire

Nothing special

Posted May 11, 2014 on Hotels
Overall, this hotel is OK but not especially good value.The single bed wasn't very confortable.
5 out of 5
by A verified traveler

My Stay

Posted Mar 29, 2014 on Hotels
Very good. Would stay again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 2, 2013 on Hotels
4 out of 5
Recommended
for Everyone
by Jo from Lytham

Lovely b&b

Posted Sep 21, 2013
I booked here for two nights as I couldn't get into the Novotel for the week. I had a lovely room. Very clean with everything you need. I moved to the Novotel and wished I stayed put. The Novotel was red hot with no way to control the heat and very noisy! The Bentley Tower may not suit all but a decent night sleep and a good breakfast (they even bought in some skimmed milk for me) is what you need when working away. The personal touches of a privately owned place also make a difference. I'll definitely book again.
5 out of 5
Recommended
for Everyone
by Helen from Bexley, Greater London, UK

Great hotel

Posted Jul 29, 2013
Pros: Great features and very comfortable
Cons: Breakfast not included when booking through Expedia
Location: In a great location just outside Ipswich city centre, 15 min walk.
This is our second stay at Bentley Towers and it was clean and very comfortable. The staff are very friendly and the gardens are lovely. The film posters are a lovely touch. Would highly recommend
2 out of 5
by WillDerby from Derby

One of the most basic rooms I've ever stayed in

Posted May 13, 2013 on Hotels
I'm afraid I didn't enjoy my night at the Bentley Tower Hotel. It started with a very 'curt' greeting which I found unwelcoming. The public areas of this small family run hotel are not unattractive & have a warm and homely feel. The single bedroom that I had however, was Spartan. The furniture, and fittings were cheapest and most basic, as were shower (no bath), WC & sink. As well as being basic, fittings were all very old. WC seat was stained an obscure colour all around the rim - most disconcerting! The room had been badly decorated over the years & looked very tired. Despite the aforementioned comments, I'd have to say that the bed was comfortable and the sheets and pillow were clean and the linen of good enough quality. The room could accurately be described as 'clean'. I did have a comfortable night's sleep, and as I was on a 1 night business trip, this was my principle expectation (although all movements in adjacent rooms were clearly audible). For the price I paid, I didn't expect the Ritz - but I've come to expect a reasonable standard for this level of price (a la Premier Inn/Holiday Inn Express etc). My rate did not include breakfast (on offer for extra charge). I didn't participate in this as I had a desire to leave at the earliest opportunity.