Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Edmonton Alberta


Posted Aug 29, 2015
Pros: Staff were Friendly
Cons: Cleanlines of the place.
Location: Location is terrible. nothing around, and the staff said not safe after 9pm.
Dirty hotel. Bed sheets had blood stains, pool looked too dirty to swim in. Stayed one night here and slept in our sleeping bag liners. Ended up paying to canceling our hotel here for our return after our rainfoest tour. Check out is 1pm and check in is 1pm. So when do they clean the room? Doesn't say that on expedia, but there was a sign in the lobby.
2 out of 5
for Couples
by Lindsay from Los Angeles

Not worth the price, no hot water, far from Plaza

Posted May 15, 2015 on Hotels
Cons - - no hot water!!! - king size bed is actually 2 twins pushed together with a gap in the middle - handyman started doing construction outside our room at 8 am, we had to ask them to stop 3 times - the neighborhood felt unsafe at night and it was far from the Plaza de Armas - wifi only works in the lobby Pros - - staff was very friendly - pool and bar area were nice - airport shuttle - restaurant and casino in hotel Overall I would have to give it a 2. After being out in the jungle for days, we were really looking forward to a hot shower and a good nights sleep. For the price ($70) we were expecting more. As I said, no hot water, no wifi in the rooms and being woken up early to noise, we were not happy. I would recommend staying closer to the Plaza de Armas.
2 out of 5
by A verified traveler from Sydney Australia

No hot water cold breakfast

Posted Jan 3, 2015
The staff here were very helpful and informative. The location is about a 20 minute walk to the main plaza. There was no hot water in the shower , the pool was dirty and the buffet breakfast was cold with no attempt to keep it warm. There was 2 of us in the room and only supplied 1 towel. Had to keep asking for another towel. Was not good value for the price we paid
3 out of 5
by A verified traveler

Posted Sep 5, 2014 on Hotels
This was one of the only hotels my friends and I could find in Iquitos that was not a hostel, and advertised having a shower & toilet in the room. We were a group of 4 who stayed here the day before & the day we returned from an Amazon expedition. The rooms were fair considering the surrounding neighborhood which was poor. We felt unsafe going out of the hotel at night. The locks were hard-core dead bolts that required the key to lock the door from the inside and outside the room. The second night we stayed here the hotel lobby & the room we checked into had a very strong odor that made two of us feel sick. The front desk was very accommodating at switching our room immediately, and explained that smell was from a cleaning product used to mop the tile floors. The elevator only went up two floors, so we needed to walk through this hotel maze in order to get us to our room on the 4th floor. Staff was very friendly & assisted with all of our bags. Given that this was one of a handful of decent places to stay in Iquitos I might consider staying here if I ever return to Iquitos.
2 out of 5
by Unhappy customer from Lima, Peru

Poorly executed hotel

Posted Apr 7, 2014 on Hotels
My first room had ants, the second flooded when it rained, it was a poor part of town, and the restaurant only had drinks to make it through the night and never any beer. We checked out early to stay in a different hotel, that was immensely better for the same price!
2 out of 5
by A verified traveler

Lot to do with cleaniness

Posted Jan 10, 2014
The room (sheets and towels) didn't feel clean, at that made the experience very uncomfortable. The staff very friendly. Breakfast awful.
5 out of 5
for Personal Event
by algo from LAS VEGAS, NV USA


Posted Aug 1, 2013 on Hotels
The staff wera extremely friendly, polite and helpful. The rooms and the Hotel in general were clean and always with someone around ready to help. Only to things I did not like about the Hotel. Thet don´t have safe in the rooms and that is neccesary to leave your passport on a trip to the jungle. The one at the front desk was just a box and one supposed lo leave the valuebles in an envelope. The other thing that surprised me was the lack of knowledge by the front desk employees. They have no idea about telephones numbers of the only two airlines that land there or indormation about a nice restaurant etc. A little trainning in this area seems to be in order.
4 out of 5
for Couples
by richard from some place oin mexico

not a nice city, amazing nature of amazonas

Posted Jul 3, 2013 on Hotels
hotel is overall nice, but the city of iquitos overall is not beautiful like other cities in peru, stasff is helpful, good matress, good AC, very close to downtown like 3-4 min in the mototaxis and cheap like 2 soles to get around, be careful in the tours special atencion in the amazon king sac, they will not get you what you pay, take te tour en the hotel and is cheaper and has excellent guides
4 out of 5
for Getaway With Friends
by A verified traveler

Buen servicio

Posted Jun 30, 2013 on Hotels
Habitación y servicio agradables.
3 out of 5
for Everyone
by A verified traveler

great staff , good location

Posted Jun 11, 2013
The Staff is super friendly and accomodating .... but the hotel needs a bit of maintainance