Great hotel in Upper Michigan Ski Area
Posted Jan 4, 2015
We would highly recommend this accommodation. After researching lodging options at the various ski resorts, we chose this hotel as it looked updated, convenient and more budget conscious than many of outdated resort options. Our rooms were spotless, extremely well appointed with great bedding, comfortable mattresses and free wifi, which worked great. After a long day of skiing, we loved the unexpected complimentary broccoli and cheese soup served in the beautiful lobby area next to a large fireplace. Breakfast was also excellent. Every staff person we encountered was warm and friendly making you feel like they were really glad you were there. We called the front desk at 9:30 on a Friday night asking for a pizza delivery suggestion and were told no one delivers after 8:30! This was surprising for a tourist town. I'm not sure if that information was accurate or not. Overall, this hotel exceeded our expectations; we would definitely stay there again. It was at the higher end of the rate range for comparable properties, but after visiting, we could see the various aspects that made it worth more money--wonderful pool, hot tub and sauna, beautiful lobby, great breakfast, complimentary evening soup, terrific staff and the rooms were lovely. Our teenagers loved hanging in the pool or lobby/lounge area as they had a large-screen television with one of the football bowl games playing, and they didn't have to be with us the whole time. Plenty of room in lobby for groups too.