- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel with horrible manager
Hotel gave me a dirty room with smelly sheets and pillows. They refused to change the room. Assistant manager and the general manager were both rude and confrontational to me. They humiliated me and treated me with total disrespect. I complained to the general manager and he said " there are two sides to the story" and insinuated that i was lying. He also told me that i was screaming at the one of the staff which was a lie. I was so shocked how he could fabricate stories and intimidate me with lies. It was a totally horrific experience. I felt totally harrassed by the general manager.