Ratings based on 392 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great place to stay.

Posted Nov 2, 2017
Short walk to all attractions. Superb breakfast. Close to bars & restaurants.
Comment from Hotel Management
Nov 6, 2017 by Arno Robenberger Reservations, Hotel Management
Dear guest, Thank you for taking the time to evaluate your stay with us. I am glad that you enjoyed our location and our service and hope to welcome you again in the future as a guest. Yours sincerely, from Munich.
4 out of 5
Recommended
for Everyone
by A verified traveler from Regina

Nice hotel, quiet and comfortable.

Posted Oct 21, 2017
Pros: Very quiet.
Location: Lots of shopping nearby and many restaurants within walking distance.
Enjoyed this hotel. Breakfast was good and the area is quiet.
Comment from Hotel Management
Nov 6, 2017 by Arno Robenberger Reservations, Hotel Management
Dear guest, Thank you for taking the time to evaluate your stay with us. I am glad that you enjoyed our location and our service and hope to welcome you again in the future as a guest. Yours sincerely, from Munich.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Oktoberfest

Posted Oct 5, 2017
Pros: Location and character
Location: Train stations, cafes
We choose this hotel due to the proximity of Oktoberfest. Train stop was around the corner and while we didn’t go to any of the restaurants near by their were plenty. The staff was extremely nice and helpful. Breakfast was excellent with many items to choose from. They even offered custom omelets! The free mini bar was an added bonus! Very clean and room was made up every day. Never had any issues and would definitely stay here again. Walking to Oktoberfest only took about 20mins. Great way to walk off all the beer we drank.
Comment from Hotel Management
Nov 6, 2017 by Arno Robenberger Reservations, Hotel Management
Dear guest, Thank you for taking the time to evaluate your stay with us. I am glad that you enjoyed our location and our service and hope to welcome you again in the future as a guest. Yours sincerely, from Munich.
4 out of 5
Recommended
for Everyone
by A verified traveler from Burnaby, B.C.

Within steps of a subway station

Posted Sep 14, 2017
Pros: Very close to the Sendlinger Tor underground station. The rooms are large and clean. Staff is very friendly. They offer an amazing breakfast buffet.
Cons: Lighting could be better. Prices were very steep due to the upcoming Oktoberfest.
Location: There are lots of restaurants and pubs. A 10 minute walk through a pedestrian mall takes you to the very centre of Munich. Excellent shopping.
We felt very welcome in this comfortable 3 star hotel.
Comment from Hotel Management
Nov 10, 2017 by Arno Robenberger, Hotel Management
Dear guest, Thank you for taking the time to evaluate your stay with us. I am glad that you enjoyed our location and our service and hope to welcome you again in the future as a guest. Yours sincerely, from Munich. yours Arno Robenberger
5 out of 5
Recommended
for Everyone
by A verified traveler from Kanada

Welcoming staff and clean room.

Posted Sep 8, 2017
Breakfast was very nice and the staff were friendly. Rooms are comfortable. Mini bar is included. Nothing too fancy but a nice place to stay while in Munich.
Comment from Hotel Management
Sep 12, 2017 by Greetings from hotelmüller Munich, Hotel Management
Dear Guest, thank you so much for your positive feedback! We are very pleased that you liked your stay with us so much. Indeed - our location is perfect in the heart of Munich. But we also think that being a great host is also in offering pleasant daily things to our guests. Our famous "5-stars-carat-breakfast" is an important part of this as well as our minibar with free drinks. Visiting an amazing city like Munich is also in having a perfect stay at a place that you like. And this is what our team daily claims to offer to all of our guests! When will we meet again? Best regards, Pawel Fröhler Management
5 out of 5
by A verified traveler

Little Gem

Posted Aug 24, 2017 on Hotels
Great place, wonderful staff, I would never stay anywhere else.
Comment from Hotel Management
Aug 28, 2017
Dear Guest, Thank you for choosing hotelmüller for your stay in Munich! 5 Stars! Our team is honored to receive such positive feedback - a definite highlight in our daily tasks. We are very happy that you felt so comfortable with us and that you really enjoyed your stay. Our team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards from Munich Pawel Fröhler Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Mid age couple

Posted Aug 19, 2017
Nice hotel with super friendly staff and fantastic breakfast. The only one drawback, really, is the street noise, which was solved completely by closing the windows.
Comment from Hotel Management
Aug 28, 2017 by Greetings from Munich, Hotel Management
Dear Rom, At first, we would like to thank you for taking your time to share your experiences with our hotel with other travelers. We are pleased that you liked our offers for breakfast. Our claim is to offer healthy and fresh food in best quality available. For the inconvenience with the noise pollution you described I would like to express my sincere apologies. We also offer rooms with the windows to our quiet courtyard. These rooms are much quieter. Please give us a hint when booking next time and we are sure to find the perfect room for your needs. We hope to welcome you soon back again! Best regards, Pawel Fröhler Management
4 out of 5
by Shing Chi

A convenient choice in the city

Posted Aug 16, 2017 on Hotels
I visited Germany for a business trip and had to stay one night before my flight. Instead of somewhere near the airport, I tried to stay somewhere in the vibrant city center. One good thing in the Munich city center is that things are very close to each other. The hotel is located two stations apart from the main train station but it is approachable on foot. Of course it is close to those famous shopping points and sightseeing points, which is a plus. The reception when I arrived seemed to be a bit busy and the lady in reception appeared to be in a rather bad mood in all this hustle, but she resumed her smile when the counter became empty again. The room is rather compact that I think it aims for travelers who do sightseeing in the town for the whole day and stay only occasionally in the room. But it contains everything I need for a one-night stay. It has a powerful ventilation fan to fight against the heat in summer, though a bit noisy. And one good thing is that they offered a bar in the room, which saved my walk to nearby supermarket. The breakfast buffet is amazingly well that after a few different hotels I stayed in Germany, I find some hot food in the breakfast. They offered a wide range of ham and cheese for the bread, some homemade jogurt (if I understood correctly) and even some dried sausage cut which I have not tried before. I am quite glad with this stay and hopefully I will stay in the same hotel in the future.
Comment from Hotel Management
Aug 28, 2017
Dear Shing Chi, At first, we would like to thank you for taking your time to share your experiences with our hotelmüller with other travelers. We regret not being able to fulfill your expectations completely and would therefore like to formally apologize for your negative experiences. We were very saddened about your comments about our front office staff. Usually we are known for our kindness and our guest-oriented service which is why we are really sorry that you experienced differently. We have already forwarded your feedback to our colleagues and took action to avoid similar inconveniences in the future. We are looking forward to welcome you again and give you a perfect stay.in our hotels. Yours, Pawel Fröhler Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Marion, Ohoo

Nice hotel and close to underground station.

Posted Aug 15, 2017
Lovely stay with my teenage daughter! We walked many places from the hotel. Great customer service at front desk and breakfast servers. Coffee and muffins available in lobby too!
Comment from Hotel Management
Aug 17, 2017 by Greetingss from Munich, Hotel Management
Dear Dorothy, Thank you for choosing the hotelmüller as your hotel in Munich. We appreciate the time you took to share your valued feedback with us via expedia.com. I am happy to hear that you liked our hotel’s facilities and our location in the heart of Munich. I hope you had a pleasant time in Munich and it would be fantastic for all of us to get a chance to welcome you back in the near future. With kind regards, Pawel Fröhler Management
3 out of 5
by luz rebeca

Fix it quick

Posted Aug 15, 2017 on Hotels
Am no thrilled with the hotel but it is close to transportation and some important sites. The breakfast is good and they try their best but it is a run down hotel which needs refurbishing pronto.
Comment from Hotel Management
Aug 17, 2017
Dear Rebeca, Thank you for being our guest during your recent trip to Munich and for the time you took to share your valued feedback with us via hotels.com. I am more than happy to see that you enjoyed our hotel’s location next to the Sendlinger Tor and Marienplatz. Unfortunately it seems that you were not completely satisfied with your room and I would like to express my sincere apologies to you for the inconvenience you described. We appreciate all guest comments. In order to ensure that we continue to deliver outstanding stays to all of our guests we are refurbishing guest rooms I hope that you were able to enjoy your time in Munich nevertheless and it would be my pleasure to welcome you back as our guest in the near future in order to present ourselves from a better side. With kind regards Pawel Fröhler Management