Ratings based on 405 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego , CA

Centrally located hotel..

Posted Dec 31, 2017
Pros: Great location ! Central but quiet street!
Cons: Great service!
Great location ! Central but quiet street! Nice touch with the daily beverage in the fridge. Awesome breakfast !!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location close to shops, local sights .

Posted Dec 21, 2017
Pros: We found that we did not have a walk in shower as requested when booking, as none were available we were moved to the sister hotel nearby.
Cons: The rooms at the hotel to which we were moved were not furnished to the same standard as the Muller.
Location: Good location close to shops, restaurants and public transport. Plenty of interesting buildings nearby.
We enjoyed our short visit to Munich. Plenty to see, with lovely buildings and a good variety of shops. The public transport is very efficient, timeous and clean. Obtaining tickets for the U-Ban is very complicated even for the residents, but fortunately we were assisted in buying our tickets by a more than helpful local lady without whose help we would not have managed our local journey. Overall we enjoyed Munich, there is plenty to see and do. Most locals are helpful and friendly though we did find one or two to be aloof.
1 out of 5
by A verified traveler

Worst hotel ever

Posted Nov 26, 2017
In my whole life I never been to a hotel worse than this one
Comment from Hotel Management
Dec 4, 2017 by Arno Robenberger, Hotel Management
We attach great importance to the opinion of every guest. Because we want you to spend a pleasant stay with us and would like to come back. Unfortunately, we have not succeeded in 100% and regret it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great place to stay.

Posted Nov 2, 2017
Short walk to all attractions. Superb breakfast. Close to bars & restaurants.
Comment from Hotel Management
Nov 6, 2017 by Arno Robenberger Reservations, Hotel Management
Dear guest, Thank you for taking the time to evaluate your stay with us. I am glad that you enjoyed our location and our service and hope to welcome you again in the future as a guest. Yours sincerely, from Munich.
4 out of 5
Recommended
for Everyone
by A verified traveler from Regina

Nice hotel, quiet and comfortable.

Posted Oct 21, 2017
Pros: Very quiet.
Location: Lots of shopping nearby and many restaurants within walking distance.
Enjoyed this hotel. Breakfast was good and the area is quiet.
Comment from Hotel Management
Nov 6, 2017 by Arno Robenberger Reservations, Hotel Management
Dear guest, Thank you for taking the time to evaluate your stay with us. I am glad that you enjoyed our location and our service and hope to welcome you again in the future as a guest. Yours sincerely, from Munich.
3 out of 5
by Kyle

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017 by Hotel Team, Hotel Management
Dear guest, Thank you for taking the time to evaluate your stay with us. I am glad that you enjoyed our location and our service and hope to welcome you again in the future as a guest. Yours sincerely, from Munich.
5 out of 5
by A verified traveler

Posted Oct 9, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017 by Hotel Team, Hotel Management
Dear guest, Thank you for taking the time to evaluate your stay with us. I am glad that you enjoyed our location and our service and hope to welcome you again in the future as a guest. Yours sincerely, from Munich.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Oktoberfest

Posted Oct 5, 2017
Pros: Location and character
Location: Train stations, cafes
We choose this hotel due to the proximity of Oktoberfest. Train stop was around the corner and while we didn’t go to any of the restaurants near by their were plenty. The staff was extremely nice and helpful. Breakfast was excellent with many items to choose from. They even offered custom omelets! The free mini bar was an added bonus! Very clean and room was made up every day. Never had any issues and would definitely stay here again. Walking to Oktoberfest only took about 20mins. Great way to walk off all the beer we drank.
Comment from Hotel Management
Nov 6, 2017 by Arno Robenberger Reservations, Hotel Management
Dear guest, Thank you for taking the time to evaluate your stay with us. I am glad that you enjoyed our location and our service and hope to welcome you again in the future as a guest. Yours sincerely, from Munich.
4 out of 5
by marilyn

Good hotel and location

Posted Sep 26, 2017 on Hotels
Great location particularly for Oktoberfest! Breakfast is amazing! Great spread variety and amazingly alkond pastries I fell in love with. Staff friendly. Near station
Comment from Hotel Management
Nov 10, 2017 by Hotel Team, Hotel Management
Dear Marylin, Thank you for your great review. We are especially pleased that we were able to win you as a Carat hotel fan. This is precisely the service thought, which we also want to bring to our guests. Thank you very much! yours Arno Robenberger
4 out of 5
Recommended
for Everyone
by A verified traveler from Burnaby, B.C.

Within steps of a subway station

Posted Sep 14, 2017
Pros: Very close to the Sendlinger Tor underground station. The rooms are large and clean. Staff is very friendly. They offer an amazing breakfast buffet.
Cons: Lighting could be better. Prices were very steep due to the upcoming Oktoberfest.
Location: There are lots of restaurants and pubs. A 10 minute walk through a pedestrian mall takes you to the very centre of Munich. Excellent shopping.
We felt very welcome in this comfortable 3 star hotel.
Comment from Hotel Management
Nov 10, 2017 by Arno Robenberger, Hotel Management
Dear guest, Thank you for taking the time to evaluate your stay with us. I am glad that you enjoyed our location and our service and hope to welcome you again in the future as a guest. Yours sincerely, from Munich. yours Arno Robenberger