Posted Jul 18, 2014 on Hotels
The hotel is kind of close to the beaches in Casamicciola, and a very nice tourist area. It's a little tricky to find the hotel entrance if you do not know the area. It is a nice cozy hotel. Not all the staff is multilingual. I speak little Italian, English & Spanish and the girl on reception at my arrival only speaks Italian. I did NOT received the room type I was expecting. I payed in advance specifying 2 adults and 2 kids in total. I asked for some place to put my children to sleep on, the staff realized a "mistake" in giving me the wrong room.I was offered a double twin room that night, which I refused, because I didn't agree on the idea of my husband &I, in separate twin beds. Instead, that night I received a very small room were a crib was squeezed between the bed and a dresser, and my 6 yr old didn't fit on, and the next day they gave me the bigger room offered. I know they made an effort in solving the mistake but since my stay was paid in full-in advance I don't think the effort was good enough, which is why I asked for a discount even though, I knew they would it denied anyways. Anyway, I believe reviews work better.The breakfast buffet is more of a continental style. If you decide to rent a car you will have a hard time finding a parking spot close to the hotel, since it is a busy road, with a big spa in front of the hotel, and other stores around it, plus a small plaza ahead. Overall the place is ok and clean.