Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Iseolago Hotel

4 out of 5
Iseolago Hotel
Via Colombera 2, Iseo, BS

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 135 reviews" "
Rating 8 - Good. 59 out of 135 reviews" "
Rating 6 - Okay. 5 out of 135 reviews" "
Rating 4 - Poor. 4 out of 135 reviews" "
Rating 2 - Terrible. 1 out of 135 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Aug 2023
Response from Francesca - Sales & Web Marketing Manager on Aug 29, 2023
Thank you so much for taking your time to share your feedback with us and the other guests.We hope to welcome you again soon. Best regards

10/10 Excellent

Indrek

Stayed 1 night in Jul 2023
Response from Francesca - Sales & Web Marketing Manager on Jul 7, 2023
Thank you very much for your review. We appreciate your feedback and we hope to welcome you again soon.Best regards

10/10 Excellent

Diana Odsbjerg

Stayed 1 night in Jul 2022
Response from Francesca, Sales & Web Marketing Manager on Jul 22, 2022
Thank you so much for sharing your stay review with other travelers. We hope to see you soon in our hotel. Best regards

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is quite dated. The lake isn’t accessible from the property nor are there good views. Thankfully, the town is only a ten minute walk away.
Stayed 1 night in Aug 2021
Response from Francesca, Sales & Web Marketing Manager on Aug 11, 2021
We are very disappointed for the negative review. However, we would like to point out that the lake is absolutely accessible through the adjoining Lido Sassabanek. The entrance to the Lido is free of charge for our guests. We always inform the clients during the check-in procedures. Kind regards

10/10 Excellent

Carol-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
Lovely Hotel overlooking the mountains. 3 swimming pools to relax by! 20 mins walk into Iseo town-centre.
Stayed 3 nights in Sep 2020
Response from Francesca - Sales & Web Marketing Manager on Oct 20, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

SEJPAAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
This hotel is so lovely. Great views from room, great staff and super comfortable. I would come back and stay over and over again.
Stayed 1 night in Aug 2020
Response from Francesca - Sales & Web Marketing Manager on Sep 3, 2020
Thank you very much for your review. We appreciate your feedback. We hope to welcome you soon in our hotel.

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a beautiful location
Lovely hotel in a beautiful location. Reasonable priced rooms and restaurant which has very nice food. The hotel did an excellent job at stick to covid regulations whilst still making our stay very pleasant.
Stayed 1 night in Aug 2020
Response from Francesca - Sales & Web Marketing Manager on Aug 27, 2020
Thank you so much for sharing your stay review with other travelers. We hope to see you soon in our hotel. Best regards

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Sales & Web Marketing Manager on Oct 1, 2019
Thank you very much for your review. We appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Sales & Web Marketing Manager on Sep 18, 2019
Thank you very much for your review. We appreciate your feedback.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel, our second stay and we are delighted with every aspect if accommodation and service.
Stayed 8 nights in Aug 2019
Response from Sales & Web Marketing Manager on Aug 12, 2019
Thank you very much for your review. We appreciate your feedback. We hope to welcome you again in our hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Sales & Web Marketing Manager on Aug 4, 2019
La ringraziamo per la recensione e ci auguriamo di poterla accogliere nuovamente presso la nostra struttura. Con i migliori saluti

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Sales & Web Marketing Manager on Jun 27, 2019
Gent.mo Francesco, grazie per la valutazione. Speriamo di rivederLa presto qui all'Iseolago. Con i migliori saluti

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Sales & Web Marketing Manager on Jun 27, 2019
Gent.mo Francesco, grazie per la gradita recensione. Speriamo di rivederLa presto. Con i migliori saluti

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, so clean amazibg pools, great location just 15 min walk from town or 5 mins bkke ride ... really loved our stay it was perfect x
Stayed 3 nights in May 2019
Response from Sales & Web Marketing Manager on Jun 18, 2019
Thank you so much for sharing your stay review with other travelers. We hope to welcome you again in our hotel. Best regards, Francesca

8/10 Good

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unspoilt beauty
We stayed two nights at Lovere at other end of the lake and two nights in Iseo. The train journey along the side of the lake is absolutely beautiful. Lake Iseo is a hidden gem and a short boat trip to Monte Isola in the middle of the lake is something really different - unspoilt - with the most amazing views I have ever seen. As the hotel is quite a bit from the railway station, please be aware - there are NO TAXIs at all and in our whole time we did not catch site of a local bus. Not great when you have luggage as the hotel is just over a mile out of town. The town itself is beautiful with a totally amazing lakefront with ducks that actually walk the street to meet you. Wonderful array of restaurants. You would not be bored in this area - shops are good quality shops. Initially we were disappointed with the area surrounding the hotel. The lake is not visible from the Hotel and the rooms overlook a rather neglected garden area. Initially it appeared to be rather dismal - no reflection on the room itself which was very clean, but annoyingly small - with a rather dismal outlook from the window. Staff were very pleasant. The reception area and bar areas are nicely decorated and plush. The dining area lacked character. As we were so far out of town we dined in hotel the first night and were not impressed. Breakfast was lovely. To get to Bergamo airport - train to Brecchia, change for Bergamot (cardiac race in 4 mins!) then shuttle to airport - worked okay.
Stayed 2 nights in Mar 2019
Response from Sales & Web Marketing Manager on Apr 12, 2019
Dear Elizabeth, we thank you very much for the nice words about Lake Iseo. As for the transport service, we would like to inform you that we have a shuttle bus (time slots) and private drivers (on call). As regards the park, it is not in its full splendor as the plants have not yet bloomed. We assure you that we take care of it and from May onwards it become really beautiful. We hope to welcome you again in Iseo, better in spring and summer. Kind regards

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!
Really can’t fault it. Breakfast was incredible and very comfy beds!
Stayed 1 night in Mar 2019
Response from Sales & Web Marketing Manager on Apr 12, 2019
Thank you very much for your review. We really appreciate your feedback. Looking forward to seeing you again in Iseo. Best regards, Francesca

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018
Response from Lo staff dell'Iseolago Hotel on Dec 29, 2018
La ringraziamo per la valutazione e ci auguriamo di poterla accogliere nuovamente presso la nostra struttura. Con i migliori saluti

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Great place to base yourselves in Lake Iseo. Not in the town centre, but I think this is a benefit! The pools are amazing, very friendly service, clean room and comfy bed, nice balcony to enjoy sunsets.
Stayed 4 nights in Aug 2018
Response from Francesca, Sales & Web Marketing Manager on Sep 4, 2018
Thank you so much for sharing your stay review with other travelers. We hope to welcome you again in our hotel. Best regards

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach, and lovely swimming pools, very relaxing hotel. Was disappointed with transport from airport as it said on email that a shuttle bus could be arranged from airport, but when I contacted hotel they could only arrange a taxi which was very expensive. Expensive but nice hotel.
Stayed 4 nights in Aug 2018
Response from Sales & Web Marketing Manager on Aug 22, 2018
Thank you for your review. We are sorry for the problem with the transfer. We inform you however that our shuttle service is operating only locally. As far as the long-haul transfers are concerned we contact the local Taxi Services. Best regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but need to turn on when needed, not based on
Beautiful facility near town. We got there a little late for lunch so had to walk 15 minutes for food. Weather was unseasonably warm and they did not turn on air conditioning so was uncomfortable sleeping. Having AC and not turning it on is worse than not having AC at all.

10/10 Excellent

Rodney, Telford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 4* hotel adjacent to Lake Iseo.
We found this hotel on-line and it looked great, so we booked this hotel direct on-line with no problems. Booked for 4 nights as we were flying out to attend a family wedding, and it lived up to all our expectations. The staff were all great, friendly and helpful, room was wonderful. Absolutely no problems with anything. Will have no problems choosing to use this hotel when we go back for our next visit.
Stayed 4 nights in Sep 2017

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely!
very comfortable hotel within easy walking distance of town very quiet great breakfast
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
close to town
good location, but not special after the summer season is over.

8/10 Good

Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Iseo
Nice hotel with friendly staff. Relaxing pool areas. 3 min walk to Lodi area by lake. 15 min walk to Iseo. Use of spa a good bonus.

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Henry, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ideal "Hustle & Bustle" Escape
Very nice hotel with many hotel parking places nearby for arrivals by own car. Very friendly and helpful service. Breakfast Buffet was great with many food variations. Spa-facilities and outside swimming pool are nice and very convenient. Minor point is the hotel location. Next town of Iseo is about 1.5 km away, however, it's easy to walk. You can also rent a hotel bike. The Hotel also has a kind of Hotel-Van. Couldn't find out, who's using this van. Getting a taxi in Iseo back to the hotel is almost impossible. Conclusion: if you like to escape from all the hustle and bustle, this is the right place.

4/10 Poor

Antonio

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing birthday experience
Whilst the room was clean & bedding fresh, the blanket was old & not fresh. Definitely not as advertised in the advert & photos. The bath is small, has no jets (as shown in the pics) & the suit had perhaps too much furniture for the size room, leaving only narrow passages to get to the bed. The spa open on our arrival was closed the next day. The wifi doesn't work either, not even incoming calls!

8/10 Good

M A, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chilled out stay
Lovely stay in this hotel, staff were friendly and helpful, rooms were clean and comfortable, grounds are nice. Good area in the lobby to relax and socialise. Bikes for rental. Plenty of options at breakfast. Great restaurant next door if the hotel restaurant is closed.

8/10 Good

Graham H.

Liked: Cleanliness, staff & service, room comfort
Lovely holiday
Loved staying here. Staff were very helpful. Breakfasts very good. Various areas to relax including air conditioned reception lobby, comfortable seating outside, and pool area. Negatives? The wi-fi is dodgy in some areas, including our room. It works in the lobby, but isn't particularly fast. The decking by the pool bar is in a bad way - rotten wood and screws sticking up. They did some emergency repairs while we were there, and I imagine they'll replace it after the summer, but it should really have been replaced a year or two back. Its a 15-20 minute walk into town, which is ok as long as you're suitably mobile, or have a car.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff,only 10/12 mins into town.
We had a very relaxing holiday in a great hotel,the weather helps of course.we are not telling anymore because its a hidden gem.(iseo)ciao.

8/10 Good

samantha, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Nice hotel, very attentive and friendly staff Plenty of choice for breakfast Good, comfortable bed Lovely spa area

10/10 Excellent

Solo traveller, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace an Quiet
Very quiet relaxing hotel. Great for unwinding, though with no entertainment some may get bored. Lovely facilities. Great views over the lake. Very friendly reception staff.

8/10 Good

Kaz, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Nice location, clean and beautiful hotel. Relaed. Close to the town. It was a bit difficult to find the hotel by car.

8/10 Good

Margaret, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday venue
Lovely hotel with a beautiful garden and swimming pools. Staff are helpful, breakfast is good and atmosphere very relaxed.

8/10 Good

Kathleen, North Carolina USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation and Comfort at Lake Iseo
When my husband and I first drove up to the hotel, I was concerned due to the exterior appearance of the hotel (dated and kind of overgrown looking) and due to the proximity of the campground right next door (might be a problem in summer?). However, inside the hotel is a large, beautifully furnished lobby and rooms that are well-furnished, clean, and (at least in our case) included a large balcony to sit with a book and a glass of wine or cup of coffee (depending on time of day). The bathroom was large, clean and modern and included a nice tub. From the hotel to the charming town of Iseo is a pleasant 15-20 minute walk We ate lunch at the more casual restaurant on site on the day we arrived. The food was good and a good value, but because we were last seating for lunch, we felt a little rushed out at the end - were not offered the dessert that was included in the price of lunch. Breakfast was standard Italian 4 star hotel fare. We were not able to adjust room temperature - got a little warm, despite early spring visit (April).

10/10 Excellent

alessandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura pulita e ben curata. Personale gentile e affabile sia alla reception che in sala. Colazione ottima, con prodotti freschi e buoni.
Stayed 2 nights in Dec 2023
Response from Francesca - Sales & Web Marketing Manager on Dec 11, 2023
Grazie infinite per aver condiviso con gli altri viaggiatori la vostra valutazione del soggiorno. Speriamo di avervi nuovamente quali nostri graditi ospiti. Con i migliori saluti

8/10 Good

Francesco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Francesca - Sales & Web Marketing Manager on Dec 11, 2023
La ringraziamo per la valutazione e ci auguriamo di accoglierLa nuovamente qui all'Iseolago. Con i migliori saluti

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Francesca - Sales & Web Marketing Manager on Nov 20, 2023
Thank you for your review. We hope to welcome you again in our hotel. Kind regards

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Francesca - Sales & Web Marketing Manager on Aug 30, 2023
Thank you very much for your review. We appreciate your feedback and we hope to welcome you again soon.Kind regards

10/10 Excellent

Ingeborg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales
Bestilte for to dager med sol og bad. Vennlige ansatte men badevaktene kunne vart mer behjelpelig m.t.p. praktiske ting som solstoler.
Stayed 2 nights in Aug 2023
Response from The Hotel Manager on Aug 18, 2023
We thank you very much for your review. We take note of your comment because we are sure there is always a chance to improve. Kind regards

10/10 Excellent

Klas

Stayed 4 nights in Aug 2023
Response from Francesca - Sales & Web Marketing Manager on Aug 16, 2023
We thank you very much for taking your time to share your feedback with us and other travelers.We hope to welcome you again soon. Best regards

4/10 Poor

Vidar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ikke 4* hotell verdig
Vi ble sjekket inn av en særdeles lite hyggelig dame som bare var spydig og som snakket ekstremt rolig samtidig som hun ikke hadde tid å «prioritere»å lage to stk nøkkelkort (som tar 20 sekunder ekstra). Fordi vi ikke var italienske? Det var en dårlig start på oppholdet. Rommet var helt ok med tanke på at det er 4* hotell. Litt mangel på påfyll av handklær, glass og toalettpapir som måtte hentes i resepsjonen. Terrassen var helt skrekkelig, jeg orket ikke å tørke tøy (bikini og badehåndklær) der en gang ( se bilder). Frokost var kaotisk og vi ventet 20 minutter på kaffe. Dette endte med at min mann gikk ned i spisesalen hver dag for å hente kaffe og litt frukt som vi spiste på rommet bare for å ha en hyggelig start på dagen. Bassengområdet er ok og service i snackbaren er veldig hyggelig. Dette var vårt tredje opphold på firestjerners som vi bodde på i denne sommerferien i Piemonte området. Dette med den aller værste i service og vedlikehold som vi har opplevd.
Stayed 4 nights in Jul 2023
Response from The Hotel Manager on Jul 24, 2023
We are very sorry for the problems you had during your stay. We always do our best to make your stay pleasant and comfortable. So we apologize if it did not happen. We took note of your report and we inform you that we carried out the necessary checks.Next time do not hesitate to contact the Department Manager to solve the problem during your stay.Kind regards

8/10 Good

monica

Stayed 1 night in Jul 2023
Response from Francesca - Ufficio Commerciale e Web Marketing on Aug 8, 2023
Gent.ma Monica, grazie per la valutazione. Speriamo di rivederLa presto. Con i migliori saluti

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2023
Response from Francesca - Sales & Web Marketing Manager on Jul 20, 2023
We thank you very much for the score and for taking your time to share your feedback with us and other travelers. We hope to welcome you again soon. Best regards

10/10 Excellent

Vanessa

Stayed 1 night in Jun 2023
Response from Francesca - Ufficio Commerciale e Web Marketing on Jul 7, 2023
Gent.ma Vanessa, grazie per la valutazione. Speriamo di rivederLa presto. Con i migliori saluti

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Soggiorno molto gradevole (3 notti). Abbiamo apprezzato particolarmente le piscine, ampie, tenute con grande cura e pulizia, e dotate di servizio bar. Colazione a buffet apprezzabile. Personale affabile e cortese. Raccomandato!
Stayed 3 nights in Jun 2023
Response from Francesca - Ufficio Commerciale e Web Marketing on Jun 6, 2023
Gent.mo Diego, La ringraziamo per aver condiviso con gli altri viaggiatori la Sua valutazione del soggiorno. Speriamo di averla nuovamente quale nostro gradito ospite. Con i migliori saluti

8/10 Good

Catherine

Stayed 1 night in May 2023
Response from The Hotel Manager on Jun 19, 2023
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Francesca - Ufficio Commerciale e Web Marketing on Apr 11, 2023
Gent.ma Catherine, grazie per la valutazione. Speriamo di rivederla presto. Con i migliori saluti