Mountain view

Reviews of ibis Styles Grenoble Centre Gare

3 out of 5
ibis Styles Grenoble Centre Gare
25 Avenue Felix Viallet, Grenoble, Isere

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 302 reviews" "
Rating 8 - Good. 141 out of 302 reviews" "
Rating 6 - Okay. 31 out of 302 reviews" "
Rating 4 - Poor. 8 out of 302 reviews" "
Rating 2 - Terrible. 1 out of 302 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Felice

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Serge Chef de réception on Dec 5, 2023
Bonjour, Nous vous remercions d'avoir fait part de votre expérience suite à votre séjour sur Ibis Styles Grenoble. C'était un plaisir de recevoir vos compliment. A bientôt. Cordialement,SergeChef de réception.

10/10 Excellent

Haoyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good people working here!
Stayed 1 night in Sep 2023
Response from Serge Front Office Manager on Sep 19, 2023
HelloThank you for your excellent feedback and compliments on the hospitality of the team, which we will be sure to share with the team. We are pleased to hear that you had a good stay at our establishment and that you received a warm welcome that our guests are used to receiving in our establishment.Thank you again for your excellent comment and see you soon at Ibis Styles Grenoble Centre Gare! Kind regards

10/10 Excellent

Neil

Stayed 1 night in Aug 2023
Response from Serge Chef de réception on Sep 14, 2023
Bonjour,Nous vous remercions pour votre excellent commentaire et vos compliments sur l'hospitalité de l'équipe, que nous ne manquerons pas de partager avec l’équipe. Nous sommes heureux d'entendre que vous ayez passé un bon séjour dans notre établissement et que vous aviez reçu un accueil chaleureux que nos clients ont l’habitude de recevoir dans notre établissement. Encore merci pour votre excellent commentaire et à très bientôt chez Ibis Styles Grenoble Centre Gare! Cordialement,SergeChef de réception

10/10 Excellent

Hung Tat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

THIAGO

Business traveler
Liked: Cleanliness, staff & service
The location is great, however there are things necessary to improve the comfort like to change the pills (these ones are terrible)
Stayed 2 nights in Oct 2022

10/10 Excellent

Assistance

Stayed 1 night in Aug 2022

10/10 Excellent

Chongnin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, with a staff that is friendly and helpful for English speakers.
Stayed 4 nights in May 2022
Response from Serge Reception on May 24, 2022
Dear client, We are very happy to hear how much you enjoyed your stay with us. The whole team thank you for your comment after your stay at Ibis Styles Grenoble. It is always a pleasure to receive positive feedback. Your satisfaction is the greatest reward for our staff who work day after day to offer you a quality service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to seeing you again at the Ibis Styles Grenoble Center Gare. Best regards, Serge Reception

10/10 Excellent

Jean Stevens

Liked: Staff & service, amenities, property conditions & facilities
Staff was nice and room was extremely clean. Great stay!
Stayed 1 night in Dec 2021
Response from Serge Reception on Jan 27, 2022
Hello Dear, We very much appreciate your comments regarding your stay at the ibis Styles Grenoble Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I remember you, thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, challenging parking
We liked the hotel (although the room was quite small) and breakfast was good, too. Parking however, was quite a challenge to say the least. It's very narrow and steep and takes a lot of maneuvering to get in and out.
Stayed 1 night in Nov 2021
Response from Serge reception on Jan 27, 2022
Dear Customer, The whole team thank you for your comment after your stay at Ibis Styles Grenoble. We're sorry for the parking. We suggest you Parking Effia for next time, within 5 minutes on foot from hotel, it reserve for a big car and secured. We hope to have the pleasure to welcome you again. Best regards

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located at the center of town. We enjoyed our stay very much.
Stayed 5 nights in Oct 2021
Response from Serge reception on Jan 27, 2022
Dear Client, We are very happy to hear how much you enjoyed your stay with us. Our hotel is indeed ideally located, a few steps from the railway station and the center of Grenoble. We look forward to seeing you again at the Ibis Styles Grenoble Center Gare! Best regards

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grenoble Stay
All of the workers were very nice! They all spoke English, which was nice because I don't speak much French. The morning breakfast was very good as well. The room and bed were big and clean. Nice area of town. Overall great
Stayed 1 night in Dec 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Good hotel that could be better
Hotel is okay but not up to normal IBIS Styles standing. Needs freshening up in several areas. Breakfast is excellent, as is the location,
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location walking distance from the train station and central Grenoble. Room was extremely small but clean with decent breakfast included.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, helpful and welcoming. Breakfast very good, cheerful room. Would definitely recommend and use again.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant, friendly and helpful. The location was good. The soundproofing is amazing as there is a busy road outside with trams, cars, lorries etc but we couldn’t hear a thing. The air conditioning was the most efficient we’ve experienced recently. The underground car parking was great for our little car, very handy.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Van Nguyen on Jul 13, 2019
Cher Client, Toute l’équipe et moi-même vous remercions pour votre commentaire suite à votre séjour à l’hôtel Ibis Styles Grenoble Centre Gare. Nous espérons avoir le plaisir de vous accueillir très prochainement. Cordialement, Mlle Van Nguyen Chef de Réception.

10/10 Excellent

CJC, San Francisco Bay Area

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are in France for the WWC FRANCE 2019. Stayed at this hotel June 9 to June 16, and again June 20. Best and sincere front desk staff (Toufik, Serge, Oceane and Van) you will come across. They clearly enjoy and take pride in their job. Will definitely stay here again.
Stayed 1 night in Jun 2019
Response from Chef de Réception on Jun 27, 2019
Dear Mr Chan, We are very happy to hear how much you enjoyed your stay with us. Your satisfaction is the greatest reward for our staff who work day after day to offer you a quality service. We look forward to seeing you again at the Ibis Styles Grenoble Center Gare. Best regards, Ms Van Nguyen Front Office Manager

10/10 Excellent

Verified traveler

Stayed 7 nights in Jun 2019
Response from Mlle Van Nguyen on Jun 27, 2019
Dear Client, Thanks for staying with us. We appreciate your feedback! We look forward to seeing you again at the Ibis Styles Grenoble Center Gare. Best regards, Ms Van Nguyen Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Van on May 12, 2019
Dear Client, The whole team and I thank you for your comment after your stay at Ibis Styles Grenoble. We hope to have the pleasure to welcome you again. Best regards, Ms Van Nguyen Front Office Manager

8/10 Good

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Van on May 12, 2019
Dear Client, The whole team and I thank you for your comment after your stay at Ibis Styles Grenoble. We hope to have the pleasure to welcome you again. Best regards, Ms Van Nguyen Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is so close to the station it is very convenient for short stay and also close to the town centre . Very happy with the welcoming, the room (very confortable bed), And excellent breakfast buffer. I definitely recommend this hotel.
Stayed 1 night in Dec 2018
Response from Van on May 12, 2019
Dear Client, We are very happy to hear how much you enjoyed your stay with us. Our hotel is indeed ideally located, a few steps from the railway station and the center of Grenoble. We look forward to seeing you again at the Ibis Styles Grenoble Center Gare! Best regards, Ms Van Nguyen Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

April, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the City's Center. Great views from the room. Friendly staff and very clean. Recommend!
Stayed 4 nights in Aug 2018

8/10 Good

RPW, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in the heart of the city center. Good access to train station
Stayed 3 nights in Sep 2018

10/10 Excellent

Carol, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel near town center
We had a room on the top floor with a great view of the mountains. The hotel staff was helpful and welcoming. They helped us make dinner reservations and answered a number of questions. We speak very little French, however the front desk staff was able to communicate well with us. The bed and room were both very comfortable.
Stayed 2 nights in May 2018
Response from Van on Jun 8, 2018
Hello, We are very happy to hear how much you enjoyed your stay with us. We look forward to seeing you again at the Ibis Styles Grenoble Center Gare! Best regards, Van

6/10 Okay

Verified traveler

No frills business hotel
No frills - Clean basic hotel. Continental breakfast.
Stayed 1 night in Jan 2018

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Ian

Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointing
I don't know why this has such a good rating. To me it was a classic 'cardboard box' room place. Very noisy room, could hear all sorts of internal noises, bangings all night etc. Small room, could hardly move round end of bed. Breakfast OK. Poor value compared to other Grenoble hotels. Will not use again.
Stayed 1 night in Sep 2017

8/10 Good

Philip

Liked: Cleanliness, staff & service
A good experience but use alternate parking
We had a good experience at the Ibis Styles with very friendly staff and a good continental breakdast. Elevator was old, slow & a bit unreliable. Tea & coffee were available in the lobby as no kettle etc in the room. Parking was difficult. With only a few available spots in a tiny underground basement, only very small cars will fit and we could only get a park for 4 hours out of the 2 days we stayed. The rest of the time the car had to be parked in a public car park 3 blocks away. Allow Eur17.50 per day for that. Good central location for restaurants, bakery, supermarket, pharmacy, tram, etc. Overall good value.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the center of Grenoble
The hotel keeps very well the promise of quality and services that are advertised at time of reservation. The parking has a limited number of places and tiny but, if you're lucky, it gives a good level of protection. The size of the room was a little on the limit for 2 people, but still OK. Small snacks are available in the hall for no extra cost.
Stayed 1 night in Jul 2017

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great location close to the station and the old town, very central. Price included breakfast which was surprisingly good.
Stayed 2 nights in May 2017
Dear Mr Donald, We very much appreciate your comments regarding your stay at the ibis Styles Grenoble Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Team Ibis Styles Grenoble

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On way night in Grenoble
Visiting son in Grenoble for one night. Clean and comfortable stay.
Dear Mr Randall , We very much appreciate your comments regarding your stay at the ibis Styles Grenoble Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'll take a look for the air condition and heating system. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Styles Grenoble.

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Good wifi and breakfast.

8/10 Good

Wei, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice breakfast
Hotel is centrally located, near Carrefour and the tramline. Breakfast is good, staff is helpful. Rooms are a little tired, but internet connection is good. Will use again in future.

10/10 Excellent

Hyunsoo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to train statin and cable car
It was very convenient as it was close from the train station. Room was also very clean and quite. Cable car is also nearby.

8/10 Good

Jo, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising
New style hotel with comfortable rooms, aircon that worked and in great location.

10/10 Excellent

Chris, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern and stylish hotel
Stayed here for two one night visits, with a day in Allevard in between. Staff were really helpful. The hotel is part of the Ibis chain, modern and functional and good value for money. E cel lent wifi, and they allowed us to leave some luggage in storage for a night.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very Ibis Experience
Typical ibis: clean no-frills all-essentials-included hotel - great for business trips

8/10 Good

liz, birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near station, good base for exploring
Arrived after a long train journey and hotel was easy to find, about 5minute walk from station. Staff friendly and helpful. Room small but had all we needed. Good choice in breakfast buffet. Tea and coffee available in foyer all day. Overall good value.

10/10 Excellent

NLC, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and very quiet room
We enjoyed staying at this hotel for a day while driving to the French Alps. Breakfast was great! ;)

8/10 Good

Edwin, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel close to Train/Bus station.
Comforting to see a lot of business travellers also using this hotel and having breakfast. Good French style buffet breakfast.

10/10 Excellent

on365

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Simon, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value.
On street parking outside hotel easy and seemed safe. Super comfy bed. Good breakfast. Near to city centre.

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Duncan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No kettle in room
Everything was great about this hotel and I would stay at an Ibis Styles again. The only thing about this room was that there wasn't a kettle in the room. Otherwise bed was great, shower was great and the breakfast was great too.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gerwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tom, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position
ok

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, service and location
Modern, bright and fresh room and facilities, very helpful staff and conveneint location close to trains and bus station.