Ratings based on 38 Verified Reviews

3.9 out of 5
33% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Merci beaucoup pour cette superbe note attribuée et à bientôt !!!
5 out of 5
by A verified traveler

Great if you don't have a rental car!

Posted Nov 10, 2016 on Hotels
Great hotel with excellent service and rooms, but access with a car and parking is difficult. I've stayed here twice and found that there is only parking in a small area in front of the hotel which must be accessed from a one way street (and slip road) at the side of the hotel. You can't get to the parking from the street in front of the hotel without either using (illegally) a bus/taxi lane and a GPS will not route you correctly. This is the only issue with what otherwise is a wonderful, classic hotel.
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Customer, First of all, we thank you for your loyalty and your comment after your stay with us, as well as to have given us the maximum score !!! It is with great pleasure that we receive your compliments and your recommendation. We are delighted that you enjoyed the renovation of the hotel away from all the usual standards as well as the benefits in the room with, among other things, a quality bedding that we chose for the well being of our guests. Again, thank you for your great review. Looking forward to welcoming you again, we ask you to believe, Dear Customer, in expressing our best feelings. Very cordially, Marc ISOARDI Sales manager Park Hotel Grenoble MGallery by Sofitel
5 out of 5
by A verified traveler

Posted Sep 2, 2016 on Hotels
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Merci beaucoup pour la superbe note !!!
4 out of 5
by Danielle from Sydney

Lovely stay

Posted Jun 9, 2016 on Hotels
Wonderfully modern hotel with large rooms. The location is good, about a 10 minute walking distance to the old town and major attractions.
Comment from Hotel Management
Jun 17, 2016 by Marc, Hotel Management
Dear Danielle, We very much appreciate your comments regarding your stay at the Park Hotel Grenoble MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery by Sofitel
4 out of 5
by Marc from London

Short stay and would return.

Posted Sep 7, 2015 on Hotels
Just stayed the night. The hotel was furnished well and in very good order throughout. Staff friendly and attentive. No negatives so would revisit.
Comment from Hotel Management
Nov 14, 2015 by Marc, Hotel Management
Dear Customer, Thank you for taking some of your time to share your comments regarding your recent stay at the Park Hotel GRENOBLE MGallery. We are delighted that you enjoyed the quality of our hotel and the professionalism of our team. Hoping to welcome you back to Park Hotel Grenoble MGallery please accept, Dear Client, the expression of our best regards. Marc ISOARDI Sales Manager Park Hotel Grenoble MGallery
4 out of 5
by A verified traveler

great hotel

Posted Jul 10, 2015 on Hotels
Great hotel and location. Breakfast was a buffet surprisingly. I would stay here again.
Comment from Hotel Management
Sep 19, 2015 by Marc, Hotel Management
Dear Customer, First of all, we thank you for taking the time to share your feelings about your recent stay at the Park Hotel GRENOBLE MGallery. We are pleased that you enjoyed our hotel and its services. It's true the hotel enjoys a superb location close to all amenities and close proximity to an underground car park of the city offered to our customers. Concerning our breakfast buffet, we favor local partners like Bernard Mure-Ravaud: Best Craftsman of France and the International Caseus Award Winner -which made him the World Champion of fromagers- in 2007 and David and François for pastry and many others to whom we place our trust. It is with great pleasure that we will welcome you back to Park Hotel GRENOBLE MGallery. Best regards, Marc ISOARDI Sales Manager Park Hotel GRENOBLE MGallery
2 out of 5
by Collard from England

Posted Sep 1, 2013 on Hotels
Tatty overpriced in need of a refurb, air con not working glad it was only one night!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

.

Posted Jul 27, 2013
Clean, comfortable and stylish hotel with very friendly and helpful staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 25, 2011 on Hotels
2 out of 5
by Steve from Laguna Beach, CA

Park Hotel Falls Far Short of Expectations

Posted Oct 11, 2007
The Park Hotel, despite being the sole 4-star rated hotel in Grenoble, has seen better days. Though the newly renovated lobby impresses, the rooms are a nightmare. The stodgy, plain dark-stained wood furniture was heavily nicked, scratched and had lots of stains and rings. The rug was threadbare and fraying. The dust was so thick in the room that one could write in it. The bed, which was supposed to be a double, was actually two twin size beds pushed together leaving a gap in the middle which I ultimately found myself falling into during the night. There was only one electrical outlet in the room. The tiny (13 in) portable TV had only a few local channels plus CNN. The lighting in the room was very poor and the light bulb in the only lamp was blown. The drains in the bathroom sink and tub were both partially clogged resulting in pooling water. The toilet seat was loose and was the wrong size for the toilet. All in all, a very depressing experience. To add insult to injury, I was double-charged for room service breakfast as I had marked the order card for 2 cups of coffee and they charged for two full breakfasts. One cannot get a second cup of coffee without paying for a second full priced breakfast. I was not able to get this resolved as it normally should have been in a quality hotel. Don't waste your money here!