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Reviews of APA Hotel Kanazawa Chuo

3 out of 5
APA Hotel Kanazawa Chuo
1-5-24 Katamachi, Kanazawa, Ishikawa-ken

Reviews

7.8

Good

Rating 10 - Excellent. 189 out of 852 reviews" "
Rating 8 - Good. 392 out of 852 reviews" "
Rating 6 - Okay. 211 out of 852 reviews" "
Rating 4 - Poor. 44 out of 852 reviews" "
Rating 2 - Terrible. 16 out of 852 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Indranil

The spa area was great. I really enjoyed the rooftop open-area onsen.
Stayed 2 nights in Dec 2023
Response from Recepitonist Ogawa on Dec 29, 2023
Thank you for staying at APA HOTEL KANAZWA CHUO.We look forward see you again.

6/10 Okay

Yau Ming

Stayed 1 night in Nov 2023
Response from フロント　小川 on Nov 17, 2023
この度はアパホテル〈金沢中央〉にご宿泊頂き誠にありがとうございます。この度はご多用の中口コミのご投稿誠にありがとうございます。お客様のまたのご来館をお待ちしております。

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The baths were great.
Stayed 1 night in Aug 2023
Response from Receptionist Ogawa on Aug 16, 2023
Thank you for staying at APA HOTEL KANAZAWA CHUO.Our hotel has natural hot spring on the top floor.Those guests who stay nearby another APA HOTEL also able to take our hot spring,We look forward your next visiting,

10/10 Excellent

miho

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's a great hotel!
Stayed 1 night in Dec 2021
Response from フロント　田尾 on Dec 11, 2021
この度はアパホテル〈金沢中央〉にご宿泊いただきまして誠にありがとうございました。 お客様にご満足頂けたようで大変嬉しく思います。 お客様のまたのお越しを心よりお待ちしております。 ご投稿ありがとうございました。

4/10 Poor

poomalai

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
We booked non smoking but provided smoking room. And we booked with family but provided different floors. Front desk worst service y trainee and she doesn’t know anything
Stayed 1 night in May 2021
Response from Receptionist C.Ishii on Jan 19, 2022
Thank you for staying at APA hotel〈Kanazawa-Chuo〉. We are sorry that couldn't serve enough while you're staying at our hotel. All staff would strive as much as possible for improving quality of service. Thank you for your comment and we would hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from フロント　石井 on Jan 19, 2022
この度は、アパホテル〈金沢中央〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from フロント　石井 on Jan 19, 2022
この度は、アパホテル〈金沢中央〉をご利用頂き、誠にありがとうございます。 当館での滞在に関しまして、ご満足頂けなかったご様子で大変心苦しく感じております。 次回お越し頂けます際にはご満足していただけるようにスタッフ一同精進してまいります。 これに懲りずまたご利用頂けますと幸いでございます。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from フロント　石井 on Jan 19, 2022
この度は、アパホテル〈金沢中央〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

10/10 Excellent

Ray, Titusville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the castle and Japanese Garden. Did a great job with eco friendliness.
Stayed 3 nights in Nov 2019
Response from Receptionist C.Ishii on Jan 19, 2022
Thank you for staying at APA hotel〈Kanazawa-Chuo〉. We are very happy to receive your compliment. We hope you had a wonderful stay. Thank you for your comment and we hope to see you again.

8/10 Good

pema

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from フロント　石井 on Jan 19, 2022
この度は、アパホテル〈金沢中央〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff.
Stayed 2 nights in Oct 2019
Response from Receptionist C.Ishii on Jan 19, 2022
Thank you for staying at APA hotel 〈Kanazawa-Chou〉. We are happy to receive your compliment. We hope you had a wonderful stay. Thank you for your comment and we hope to see you again.

10/10 Excellent

Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice chain hotel located in downtown area
Nice and clear room, there are public bath on the top floor which is awesome
Stayed 1 night in Oct 2019
Response from Receptionist C.Ishii on Jan 19, 2022
Thank you for staying at APA hotel 〈Kanazawa-Chuo〉. We are happy to receive your compliment. We hope you had a wonderful stay. Thank you for your comment and we hope to see you again.

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful, they booked golf for us and when informed that the toilet in our room was blocked it was solved in minutes. The local area became alive at night with plenty of bars and restaurants to choose fro,
Stayed 3 nights in Sep 2019
Response from Receptionist C.Ishii on Jan 19, 2022
Thank you for staying at APA hotel〈Kanazawa-Chuo〉. We are happy to receive your compliment. We hope you had a wonderful stay. Thank you for your comment and we hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from フロント　小林 on Jan 19, 2022
この度は、アパホテル〈金沢中央〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。 フロント　小林

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and staff
The hotel is very central and the staff really friendly.
Stayed 2 nights in Jul 2019
Response from フロント　小林 on Jan 19, 2022
この度は、アパホテル〈金沢中央〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。 フロント　小林

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, overall great experience.
Stayed 1 night in May 2019
Response from Staff TAO on May 29, 2019
Thank you for staying with us here at APA HOTEL〈Kanazawa Chuo〉Thank you for your kind review. We look forward to welcomeing you back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from フロント　田尾 on Jun 17, 2019
この度はアパホテル＜金沢中央＞をご利用頂きまして誠にありがとうございます。 お客様の又のお越しを心よりお待ちしております。

6/10 Okay

Marcin

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from フロント　田尾 on Jun 17, 2019
この度はアパホテル＜金沢中央＞をご利用頂きまして誠にありがとうございます。 お客様の又のお越しを心よりお待ちしております。

10/10 Excellent

Sander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from フロント　田尾 on Jun 17, 2019
この度はアパホテル＜金沢中央＞をご利用頂きまして誠にありがとうございます。 お客様の又のお越しを心よりお待ちしております。

10/10 Excellent

Reuven

Liked: Cleanliness, staff & service, property conditions & facilities
Ms
Stayed 2 nights in Apr 2019
Response from フロント　永川 on Jun 9, 2019
この度は、アパホテル＜金沢中央＞にご宿泊いただき、誠にありがとうございました。 お客様のまたのご来館をスタッフ一同、心よりお待ちしております。

8/10 Good

Eiji

Stayed 2 nights in Feb 2019
Response from フロント　小林 on Jan 19, 2022
この度は、アパホテル〈金沢中央〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。 フロント　小林

8/10 Good

Daniel Chi Chun

Liked: Staff & service
Stayed 1 night in Feb 2019
Response from フロント　小林 on Jan 19, 2022
この度は、アパホテル〈金沢中央〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。 フロント　小林

6/10 Okay

TOM

Liked: Cleanliness, property conditions & facilities, room comfort
Ok place
No English and bad service
Stayed 4 nights in Dec 2018

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean, bed and room too small for two
Clean and good service. The double room was very small, the bed was against the wall and too narrow for my husband and I. The location was in downtown, close to the bus stop but too far to walk to the train station.
Stayed 4 nights in Nov 2018

4/10 Poor

Shaul

Disliked: Room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Extremely disappointed
Room with a tiny cupboard, bathroom with no storage space. Air conditioning was not working and staff were unable to fix it. Temperature far too hot, with no option to open the window. Breakfast was average but you had to get up very early otherwise the choice of food was very restricted. Altogether an hotel to avoid.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Review from an Aussie
We enjoyed our stay. The hotel was in a good location and situated on the green link circuit bus. It is also easy to walk to shops, cafes and city sights. I would recommend it. The bedroom was very tiny. Barely enough room for our bags.

8/10 Good

Hiroshi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Room and Nice
Good Room and Nice Location, This place has the spa and Nearest The Nice Garden. Recommended
Stayed 1 night in Dec 2017

10/10 Excellent

Mike, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
compact room stay
enjoyed using the inhouse onsen facilities.room was cramped but will get used to it after 2nd night of our 4 nights stay.housekeeping not consistent in providing bottled waters ...2 out of 4 days given 1 bottle for our double room stay.hotel is strict in not providing complimentary extension of 1 or 2 hours late checkout.. need to pay yen1000 per every hour of late checkout.
Stayed 4 nights in Nov 2017

6/10 Okay

Chloe, Melbourne, Australia

Close to gardens, shops and restaurants. Great location. Clean hotel. Small room, bed comfortable but pillow flat and horrible each to their own tho.
Stayed 1 night in Nov 2017

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

PoYu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional value for money
New, modern, clean and conveniently located hotel close to Kenrokuen Garden and Kanazawa Castle at a great price, exceptional value for money.
Stayed 1 night in Jul 2017

6/10 Okay

alice

Liked: Cleanliness, staff & service
Disliked: Room comfort
Uncomfortable experience
the room was just too small for two persons. The right wing literature in the room about their version of WWII events makes uncomfortable

6/10 Okay

Verified traveler

Liked: Staff & service
Hotel's location is great. Shopping mall and eateries are at doorstep. However, the hotel is rather old. Time for a renovation!

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel!
Extremly small rooms! Westeners will not like this hotel unless on a tight budget! Even the local tourists complained by what we heard over breakfast!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for visiting the sights of Kanazawa. This city is the cleanest I've ever visited. Staff at hotel are very friendly and helpful. Nice to have a quiet room in a large city. Would stay here again and would recommend it to others.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in town.
Good hotel for any traveller who want to stay in town. Near to convenience store. Good breakfast and comfortable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location/spa access included
Very convenient business hotel. As the name says, it is a Japanese business hotel, which means rather small rooms but if you're used to these dimensions, it's a very nice hotel (my second stay so far) placed right at the center of katamachi.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel ever

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Typical size Japanese room. Clean with all needs catered for. Great spa on the roof.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor Choice
We had expected down town but not down market. We struggled to find places to eat but with some real effort found a trattoria! However the Hotel was on the bus circuit and we used the JR Bus to get to and from the train station.

8/10 Good

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Krystal, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hands down the place to stay in Kanazawa.
This was, hands down, the best hotel I've ever stayed at for the price. Seriously, I've stayed in run down booths in scary neighborhoods and ritzy hotels in the middle of NYC. This place was the best. Yukatas to wear around provided, a beautiful onsen-style bath house on the top floor, the vending machines were well stocked, the place had ritzy amenities like a dark relaxation room, massage area, etc. A panoramic view of Kanazawa from the top floor, and a lot of helpful included things: hair brush, slippers, tooth brush, etc. The bedroom had a small private soaking tub as well if you didn't feel like going to the big production on the 14th floor. The bed was a little harder than I'm used to, but since my bed at home is on the hard side it was fine for me. A 20 minute walk from the station, you can also catch a bus fairly close to it. A lot of cheap stuff to eat around, and Kanazawa is the best place to rent bicycles at in Japan! So for 200Yen a day you can bike to the place, drop your bag off, and explore around! It was amazing, and I am definitely going to stay in the APA chain again when I go back to Japan.