Reception

Reviews of Daiwa Roynet Hotel Kanazawa

3.5 out of 5
Daiwa Roynet Hotel Kanazawa
2-20 Shinmachi,Horikawa, Kanazawa, Ishikawa Prefecture

Reviews

8.8

Excellent

Rating 10 - Excellent. 399 out of 890 reviews" "
Rating 8 - Good. 391 out of 890 reviews" "
Rating 6 - Okay. 80 out of 890 reviews" "
Rating 4 - Poor. 16 out of 890 reviews" "
Rating 2 - Terrible. 4 out of 890 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Stayed 1 night in Mar 2023

8/10 Good

Martin Luis

Stayed 1 night in Mar 2023
Response from ダイワロイネットホテル金沢 on Mar 22, 2023
この度はダイワロイネットホテル金沢をご利用いただきありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

Jewel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and they have free drip coffees :) Very near Kanazawa station, great to use as base when touring Kanazawa!
Stayed 2 nights in Mar 2023
Response from Daiwa Roynet Hotel Kanazawa on Mar 22, 2023
Thank you for staying at the Daiwa Roynet Hotel Kanazawa.We are very happy to hear that you were satisfied with your stay.As you mentioned, our hotel is conveniently located within a few minutes' walk from Kanazawa Station.We are sorry to inform you that we will be closing our business on March 31st.The Daiwa Roynet Hotels affiliate near Kanazawa Station will remain open, and we hope that you will continue to enjoy our hotel.Thank you for taking time out of your busy schedule to write this message.

10/10 Excellent

Lirui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel with good location near the train station
Stayed 1 night in Feb 2023
Response from Daiwa Roynet Hotel Kanazawa on Feb 9, 2023
Thank you for staying with us.We look forward to welcoming you again.

10/10 Excellent

Vanicha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Response from Daiwa Roynet Hotel Kanazawa on Jan 7, 2023
Thank you very much for your recent stay at Daiwa Roynet Hotel Kanazawa. We hope to welcome you again in the near future.

8/10 Good

Marc-Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, minutes from train station with ample food options.
Response from ダイワロイネットホテル金沢 on Dec 30, 2022
Thank you very much for your recent stay at Daiwa Roynet Hotel Kanazawa. We hope to welcome you again in the near future.

8/10 Good

Michael

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
A very old hotel and the cleanliness is very disappointing. The only good is close to the station and transportation
Response from DaiwaRoynetHotelKanzawa on Nov 11, 2022
Thank you very much for your recent stay at Daiwa Roynet Hotel Kanazawa. We greatly appreciate your valued feedback and sincerely apologize that our cleanlinessservice did not meet your expectations. We will work to resolve this inadequacy to the absolute best of our ability. We are very sorry and hope to welcome you again in the near future.

8/10 Good

mohd annuar

Liked: Staff & service, amenities
Stayed 1 night in Jul 2022

10/10 Excellent

Nicole, Nanao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great low-budget hotel near Kanazawa Station. Check-in was fast. The rooms are a good enough size where I didn't feel claustrophobic and the bed was comfortable. The only issue I had was the room had spots where it looked pretty worn-down, but it wasn't dirty by any means. Definitely would stay here again.
Stayed 1 night in Dec 2021
Response from DaiwaroynethotelKanazawa on Jul 1, 2022
Thank you very much for your recent stay at Daiwa Roynet Hotel Kanazawa. We greatly appreciate receiving your valued feedback. We will continue to strive in bringing you the best service possible and hope to welcome you again in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from ダイワロイネットホテル金沢 on Aug 11, 2021
この度はダイワロイネットホテル金沢にご滞在頂き誠にありがとうございました。また、ご来館頂けます事を心よりお待ち申し上げます。

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near the train station. It is near many restaurants, shopping, and the buses. Bed was too soft for me and sagged in the middle. Due to COVID, current breakfast is a bento box.
Stayed 3 nights in Apr 2021
Response from DaiwaRoynetHotelKanazawa on Apr 16, 2021
Thank you very much for your recent stay at Daiwa Roynet Hotel Kanazawa. We greatly appreciate your valued feedback and sincerely apologize that our bed service did not meet your expectations. We will work to resolve this inadequacy to the absolute best of our ability. We are very sorry and hope to welcome you again in the near future.

8/10 Good

John Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from ダイワロイネットホテル金沢 on Nov 17, 2020
この度はダイワロイネットホテル金沢にご滞在頂き誠にありがとうございました。また、ご来館頂けます事を心よりお待ち申し上げます。

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2020

10/10 Excellent

Truly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel stay in Kanazawa. Efficient and comfortable
Stayed 1 night in Feb 2020

8/10 Good

Grace Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very convenience, close to shopping mall and bus stop
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good location
Room is small but clean. Location was pretty good just 2mins walk to JR shinkansen and bus terminal. Thumb up!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness
立地はイマイチ。
掃除はされていてよかった。 ホテルの周りには、チェーン店の居酒屋しかなかった。 ホテルの部屋が乾燥していた。部屋に加湿器が欲しかった。ビジネスでの宿泊にはいいと思う。
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is quite dated, and definitely required a new facelift with the rooms. But it is very near Kanazawa station, and very convenient to travel around the city, this is a plus point!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transport and shopping malls. The staff was very polite.
Stayed 2 nights in Nov 2019

10/10 Excellent

Didi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short stay near train & bus stations
It was a very short stay but everything was as expected. Very very near to the train and bus stations and the staff are great. Thank you for the room arrangement as per our request.
Stayed 1 night in Oct 2019

8/10 Good

Christine, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice and close to station. Opposite is shopping mall which close about 8pm. Room was ok. Breakfast was basic with enough food. Car park is available for 1200yen a night.
Stayed 4 nights in Oct 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Bland nothing special but inexpensive accommodation
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff were friendly and room was big and comfortable
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Very non-descript. Nothing was wrong but nothing stood out. Very convenient to the trains and shopping.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive: Great value for money. Clean Friendly, English speaking staff Washing/drying facilities Decent room/bathroom Close to Kanazawa Station (less than 5 minutes), so easy for train travellers Negative: Breakfast buffet totally overcrowded with below average quality at least for the Western food like scrambled egg and bacon It’s very quiet in the station area in Kanazawa, so I would prefer next time to go closer to the city centre
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious for Japanese standards. The staff were extremely helpful and professional. I would highly recommend this hotel to anyone.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! Great room! Great location!! Would definitely stay again there?
Stayed 2 nights in Jun 2019

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
Fantastic location within 200 metres of Kanazawa’s railway and bus stations - with a bus stop for the very useful bus loop services which link all of the city’s key districts and attractions. Roomx are standard Japanese “economy size” but are comfortable, modern and well equipped. Breakfast buffet was fine but hotrl loses points for rather tatty restaurant.
Stayed 1 night in May 2019

8/10 Good

Aussie

Traveled with group
Liked: Cleanliness, staff & service
Great location. Only 2 minutes from JR train station. Helpful friendly staff and rooms were OK and not too small.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean and quiet. The breakfast is great too!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shall return to this conveninet hotel
easy walk from the main train station, only 1 yr + old; small rooms so if you are traveling solo there is little benefit to a double room, just a bigger bed; they offer several lobby events (food/drink) daily; NOT a business hotel but they did print my documents via email (thank you), no laundry but was given directions to one within reasonable distance; very clean; free water!; only problem I had was asking question...……..a language challenge; very helpful to hold my luggage until my next reservation at the end of the week...……...made my travel around the country much easier!!! thanks! will stay here again. easy walk to Ginza. explore the area, found a coffee shop with GREAT coffee and Bfast for $4.00 +...………...staff very kind
Stayed 1 night in Apr 2019

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Room comfort
Would not stay at this Hotel again.
This was the worst hotel during our holiday in Japan. We stayed in the same chain in Hiroshima but it was better than this one. It is basically a small cube in a larger cube. There is no ambiance in this hotel, it was just bare bones. Reception was not that friendly. The air-conditioning in our room did not work and the window did not open so we had stale air all night in the tiny room. I complained the next morning and they brought in a portable air conditioner from the hallway where there were several. So obviously this is a problem at this hotel. Breakfast was acceptable and the location was good, very near to the station. There are lots of other hotels close by so I would definitely choose one of those. It was a case of you get what you pay for for, this was the cheapest hotel we stayed in.
Stayed 2 nights in Apr 2019

10/10 Excellent

Lokching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Nice short stay. GT location for transport and food. However can hear rail station noise but not too bad. Room met needs - fridge, kettle, hairdryer, wi-fi etc. Recommend hotel.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Kim Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

NR, Miami, USA

Traveled with family
Disliked: Amenities, property conditions & facilities
Everything is outdated... property needs major update.
Stayed 3 nights in Apr 2019

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
Disliked: Room comfort
City escape
The room was very small with having to move furniture to accommodate luggage. Shower was good but bathroom small. Breakfast was basic and very congested. Wifi was good. It is located in a good position close to transport and restaurants.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Kanazawa trip
Location is superb as next to train station. Staff pleasant. Western options at breakfast are limited. Also, the breakfast room is in dire need of cleaning and a lick of paint.
Stayed 2 nights in Mar 2019

8/10 Good

Roman, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very clean, it was snowing one day and was glad the hotel provided umbrellas.
Stayed 3 nights in Jan 2019

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location for transport, dining & shopping
Absolutely nothing to faylt about this hotel. Great staff, clean, new rooms. Very good breakfast--mainly Japanese, but also bacon, eggs & sausages. The hotel is only 100 metres from the station. The Forus Centre next to the station is a 6 Floor complex of shopping--the 6th floor has numerous restaurants. Parking lot is nest door to the hotel.The local bus (Loop tickets are 500 Yen per day--unlimited use) and buses for day trips to Gokayama or Shirakawa-go is next to that. Everything you need is right there. Excellent hotel!
Stayed 4 nights in Jan 2019

10/10 Excellent

WJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all thing good, but nearby the hotel got no convenience store and the nearest convenience store is inside the kanazawa station
Stayed 2 nights in Dec 2018

10/10 Excellent

Eugel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Clean, Good Value
Excellent location, 5 mins walk from Kanazawa JR and bus stations. Across the street from Forus Shopping Centre which has plenty of shops & restaurants, open till quite late. The staff struggled with English, but managed well enough. The bath, room & bed were all smallish (though I’ve seen smaller in Japan), very clean and everything worked well. Good shower and amenities - toothbrush, hairbrush, razor, pyjamas, slippers, toiletries…etc. Overall, very comfortable and well-designed. Free wifi was strong. Our rate included breakfast which was mainly Japanese fare. Not fancy, but delicious and more than adequate.
Stayed 3 nights in Dec 2018

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very close to the train station and the aeon mall , hotel staff are quite helpful , if you intend to visit Myouryuji (Ninja Temple) , get the staff to book it cause they don't speak any English and the booking has to be made by phone , if you visit kenroku-en , there is a lovely coffee shop called 喫 茶軽食白鳥 nearby which was value for money !
Stayed 1 night in Dec 2018

6/10 Okay

Ho Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

James Chong Tea

We enjoyed our one night stop over stay at this hotel. The staff are very friendly and helpful. The location of the hotel is ideal as it is within 3 minutes walk from Kanazawa station. The premium room is spacious and very comfortable.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and good value
We have stayed a few times in the sister property in Osaka Kitahama with good experiences. So was rather taken aback by staff who checked us in, she looked rather stern, unsmiling and not approachable. Double bed is rather small for comfort/good rest, even for small built Asians like us. Better off getting twin beds i guess. Room is clean. Very convenient location in this small town. Good value.
Stayed 2 nights in Oct 2018