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Reviews of Eurostars Gran Hotel La Toja

5 out of 5
Eurostars Gran Hotel La Toja
Isla de La Toja, O Grove, Pontevedra

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 91 reviews" "
Rating 8 - Good. 28 out of 91 reviews" "
Rating 6 - Okay. 4 out of 91 reviews" "
Rating 4 - Poor. 1 out of 91 reviews" "
Rating 2 - Terrible. 1 out of 91 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great waterfront property
Stayed 1 night in Sep 2023

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
Everything was just perfect. The staff was king and helpful, food was excellent, room and bathroom very elegant and comfortable.
Stayed 1 night in Jun 2023

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will go back
It is a beautiful hotel with a great history and stunning location. I stayed here in May when the hotel and general O Grove area is still quiet. This suited us. My parents considered changing their plans and staying on longer as they loved the location so much.
Stayed 3 nights in May 2023

10/10 Excellent

MARTIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent!
A well-kept and beautiful Grand Hotel with magnificent views of the bay, a lot of charm and tradition. Ilsa la Toja is also a great starting point for visiting other parts of Galicia. The staff are very professional, service-minded and made the experience even stronger. Will definitely go back!
Stayed 3 nights in May 2023

8/10 Good

Alana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay here, except for one issue: dinners. The views are breathtaking and we really enjoyed the pool and spa. The staff is super friendly and polite. Breakfast is excellent and there are good gluten free options (as in the rest of Galicia). However, there is not much around the hotel, it is a place you go to get away from everything, and therefore we expected a reasonable dinner option to be available at the hotel. It wasn't. Dinner at the main restaurant was served from 9-11pm (with reservations). This is not inclusive of many foreign guests like ourselves who eat dinner much earlier. So we were left with the hotel bar, and there the food was absolutely terrible and overpriced. I'd read about this in previous reviews and unfortunately it's true. One night in we realised we'd have to drive to the mainland for dinner for the rest of our stay. We would have also appreciated a kettle and teacups in our room. This being said we loved our stay and would return, but taking into account the inconvenience of dinner. It detracted from what would otherwise have been a 5-star stay.
Stayed 3 nights in Jul 2022

2/10 Terrible

Gianluca

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Worst food and price I’ve ever had, staff not helpful at all. Weird smell throughout property. Uncomfortable beds and pillow. Showers semi working
Stayed 2 nights in Jun 2022

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Obviously just coming out of COVID but everyone went out of their way to help us.
Stayed 1 night in May 2022

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great memories
Fantastic place to relax. The beautiful view, the pool, and the amazing food and service created great memories. We will back for sure!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

NEDA MROUEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

FAS, PTY

Liked: Cleanliness, property conditions & facilities, room comfort
Example of what grand hotels used to be, It is well kept although staff needs improvement for a 5 star hotel
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2018

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilets are too close to the walls and very small
Stayed 5 nights in Jul 2017

10/10 Excellent

richard, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful traditional Galician 5 star hotel
I took my 84 year old mother & 2 adult children, 23 & 22. We all had a great time :- the relaxing spa, lovely pool, beautiful cocktails in the bar, fantastic breakfasts & great staff. Great food in the gastonimuque centre of Spain- seafood & tapas in O Grove are spectacular & not expensive . Also fantastic beaches in the region whether for walking, swimming or surging in the Atlantic- go!
Gran Hotel La Toja at dusk

4/10 Poor

jose P, Perez, New York

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Horrible hotel Conditio
The rooms and areas of the hotel in bad condition. The bed had dirty linen and mattres in real bad condition were you sunk in the middle.

8/10 Good

Anthony, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
Pleasant stay at an old school upmarket hotel - lovely setting, delicious food and service you'd expect. Worth noting that the use of the indoor spa facilities (even just the pool) is in addition to the room rate.

8/10 Good

Maria, Lisbon

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice building Wonderful view over the lagoon
We stayed there during the weekend and had breakfast at the hotel, which was very good. It is very beautiful to take a walk around the island (bicycles available for this purpose) and visit Grove. Several nice restaurants around with traditional dishes from Galicia.

10/10 Excellent

Neville, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVELY LOCATION
LOVELY LOCATION. BEAUTIFUL HOTEL WITH APPROPRIATE FACILITIES

10/10 Excellent

Carl CECiL, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service, great location.
We arrived at the hotel in the evening just 5 minutes before the close of the restaurant. The hotel staff kept the restaurant doors open for us and made us feel very welcome. They were patient with us to guide us through the menu and very attentive to all our needs. Aspects that are worth mentioning are the cleanliness standards of the rooms and the overall experience at the breakfast table. My only criticism is that the rooms are not adequately sound proofed.

10/10 Excellent

Thomas Halikias, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Class & Grandeur
Lovely hotel in the town of O Grove (PonteVerdra Providence) Spain. The hotel overlooks the water and is a short walk to the center of town. Weather wasn't great, but the comfort and friendliness of the hotel staff made even the rainy days pleasurable.

10/10 Excellent

hueyitlatoani, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aquaculture forum
The best there is in Galicia.

8/10 Good

David, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay in La Toja
We stayed here for a couple of days before moving off to Northern Spain. We wanted a couple of days of luxury, which we got to an extent. The Spa was excellent, but the food was disappointing (we were half board). Th room was nice, and the communal seating areas were lovely.

10/10 Excellent

amandio

Stayed 2 nights in Sep 2023

8/10 Good

Aparecida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel elegante, com lindas vistas e jardins.
Lindo hotel. Quarto grande, camas confortáveis. Há uma varanda maravilhosa de frente para os jardins da entrada do hotel. Fácil acesso, pelo jardim, para as principais atrações da Isla de Toja. A cidade ao lado tem ótimos restaurantes, com frutos do mar, muita fartura. Tudo maravilhoso porém nossa ida ao hotel foi pelas águas medicinais e nos frustramos ao saber que a piscina não é de água termal. Para ter acesso às águas medicinais é necessário fazer um tratamento individual. O café da manhã é bem variado e farto. Vários tipos de ovos, presuntos, e muito mais.
Stayed 2 nights in Sep 2023

10/10 Excellent

amandio

Stayed 2 nights in Sep 2023

8/10 Good

christophe

Traveled with family
Liked: Cleanliness, amenities
Emplacement sensationnel, piscine chauffée énorme et vues fantastiques. Service en dessous des attentes pour un 5*
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle decouverte
Séjour parfait sur l’île de la tosa, dans cet établissement de caractère. Tout dans cet hôtel est rafinement et luxe discret. La chambre, le petit déjeuner, le calme, la vue correspondaient à notre attente. Un terrain de golf pour les amateurs est accessible sur l’île à un prix discount si vous séjournez à l’hôtel.
Stayed 2 nights in May 2023

10/10 Excellent

Atilano Matías

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vamos todos los años unos días y como siempre todo muy bien.
Stayed 3 nights in Aug 2022

10/10 Excellent

María del Carmen

Stayed 2 nights in Aug 2022

10/10 Excellent

Faria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente acolhimento,decoração,localização comida
Stayed 2 nights in Jul 2022

8/10 Good

Mirko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegancia de antaño bien restaurada y con buena calidad de artículos. El desayuno excelente .
Stayed 2 nights in Jul 2022

10/10 Excellent

Camino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MARAVILLOSA
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable, en escenario de lujo. El excelente desayuno mirando al mar, ya merece la estancia
Stayed 1 night in May 2022

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de lujo con vistas maravillosas
Experiencia magnífica en uno de los más míticos hoteles de Galicia. Compensa disfrutar de las habitaciones con vista al Mar y disfrutar del amanecer!
Stayed 1 night in Oct 2021

8/10 Good

Atilano Matías

Traveled with partner
Liked: Cleanliness
No me gusto, el que esté hotel de cinco estrellas no tenga una instalación o varios correctas para coches eléctricos o híbrido enchufable.
Stayed 3 nights in Aug 2021

10/10 Excellent

Valentin V.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnífico hotel
Estupendamente todo por parte del hotel. Un problema con la reserva de hoteles.com que trasladaron al hotel una reserva con una habitación inferior a la contratada pero al decirlo en recepción nos lo subsanaron. Si vas a este hotel en La Toja ya no quieres ir a otro. Instalaciones y personal de 10
Stayed 1 night in Aug 2021

10/10 Excellent

Expedia Relocation

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Ha sido una experiencia única, todo ha sido perfecto.
Stayed 2 nights in Aug 2021

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Un palace ancien de la belle époque comme on les aime et parfaitement entretenu. Salles de bains rénovées tout à fait satisfaisantes. Mais en période de fin de pandémie, service a minima. Par exemple, aucun room-service !
Stayed 4 nights in Jun 2021

8/10 Good

Ana, Burgos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia muy agradable. Buena adaptación a la normativa Covid. Se pueden mejorar detalles que deberían tener al tratarse de un hotel de 5 estrellas y que en etapas anteriores tenían.
Stayed 6 nights in Oct 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia fantástica
Estancia fantástica a pesar de la situación actual!! Sin duda volveremos!
Stayed 4 nights in Sep 2020

10/10 Excellent

Eva, Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un entorno excelente. El hotel, antiguo balneario de la Toja, precioso. Conserva su imagen vintage con adelantos modernos. El servicio es excelente. Se lo recomendaria a cualquiera.
Stayed 5 nights in Sep 2020

8/10 Good

Jesús

Liked: Cleanliness, staff & service, room comfort
El hotel está bien sobretodo las zonas comunes pero le hace falta una renovación a las habitaciones. Lo mejor: el desayuno en esa maravillosa terraza viendo la ría de Arosa Lo peor (o mejorable): las habitaciones están bien y son amplias pero están un poco viejitas.
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia en el hotel a sido excelente, trato del personal estupendo, y general todo como esperaba, muy bien.
Stayed 4 nights in Aug 2019

10/10 Excellent

Rustem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Красивый старинный отель в красивом месте!
Старинный отель с прекрасными традициями обслуживания и отличным СПА.
Stayed 2 nights in Aug 2019

6/10 Okay

Emil

Liked: Cleanliness, staff & service
Altehrwürdiges Luxushotel mit Macken
Klassisch-elegantes Bäderhotel aus dem frühen 20. Jahrhundert mit schöner, ruhiger Lage an der Arousa-Bucht, geheizter Pool mit schöner Liegewiese. Leider funktionierte die WC-Spülung nicht, der Hausdienst musste innert 1 Tag dreimal kommen. Warmes Wasser gab‘s einen ganzen Tag lang nicht, so dass für über 300 Euro die Nacht kalt duschen angesagt war. Die Storen klemmten und das Licht im Bad brannte je nach Laune. Ich habe viele bequemere Betten erlebt. Die Speisekarte fiel mit je 3 Vorspeisen, Fisch, Fleisch und Dessert etwas knapp aus, Essen war recht, tadellos hingegen war das üppige Morgenbuffet. Das Personal war freundlich und professionell und immerhin so kulant, mir auf meine Kritik hin 10% des Gesamtpreises zu erlassen. Insgesamt kann das Hotel für ein teures fin de siècle Erlebnis an schönster Lage empfohlen werden, eine Renovierung der Sanitärinstallationen täte dem Haus aber gut.
Stayed 2 nights in Jul 2019