Outdoor pool, sun loungers

Reviews of Holbox Dream Beach Front Hotel

3 out of 5
Holbox Dream Beach Front Hotel
Lisa Mz. 19 #7 y 10, Isla Holbox, Isla Holbox, QROO

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 913 reviews" "
Rating 8 - Good. 252 out of 913 reviews" "
Rating 6 - Okay. 101 out of 913 reviews" "
Rating 4 - Poor. 36 out of 913 reviews" "
Rating 2 - Terrible. 21 out of 913 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yorllana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy this hotel because it is oceanfront and it is clean. We love that it included breakfast. The staff was friendly and always willing to help.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hans

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel. Well located and with very good service. The only thing I didn't like was the muddy road to acces it by foot, but that is not their fault.
Stayed 3 nights in Apr 2024

4/10 Poor

Fletcher

Traveled with partner
Liked: Staff & service
Too many uncontrolled children between 5 and 10 having fun, screaming, running around, bumping into us, disturbing conversations. The chef's dishes were not enticing or interesting. We only ate at the hotel twice over our 2 week stay. Breakfast buffet was descent though.
Stayed 13 nights in Mar 2024

10/10 Excellent

Margaret, woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
I love my stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to Holbox Dream and first time to Isla Holbox! We loved the central location of the hotel and the very friendly staff. Hotel is right on the beach with great food and beverage options directly from your lounger. Hotel is also very close(walkable) to many great restaurants and shops. Very relaxing, clean and comfortable hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Waleed

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing! The staff were super friendly, when you needed something they got it right away. We arrived early and they accommodated us immediately knowing that the trip to get to Holbox is a long one. Breakfast was good, they had warm food not just continental that always so boring. We spent our days at the beach club since it was so convenient and we could watch the sunsets from our beach chairs. The food there was also very good, if you wanted something else the town center was just 5 mins walk and you would find so many options. If you needed transportation or wanted to go on tours they provided with pick up at the hotel as well. Don’t think about it too much as you will love it here.
Stayed 8 nights in Mar 2024

10/10 Excellent

Teresa, N Las Vegas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is walking distance to the plaza. The breakfast buffet was very good and had several options everyday. We had a great stay and will return.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael, Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time!!
Stayed 2 nights in Mar 2024

8/10 Good

nathalie

Liked: Cleanliness, staff & service
J’y retournerais certainement
Stayed 5 nights in Feb 2024

10/10 Excellent

SONIA, West Sacramento

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place very clean
Stayed 1 night in Jan 2024

10/10 Excellent

Porfirio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time visiting this hotel. We really enjoyed our stay. It’s in a great location. The room was clean and the staff at the front desk was very friendly. The breakfast was much better than the last time we visited. They added more options. The only thing that would make it better is having access to enjoying breakfast in the beach area with a view. Several other hotels on the beach offer this. The location of the hotel is convenient and close to the centro. There are a limited number of sun beds available, so you need to get out early to snag one. The hotel has a fun boho vibe and is quiet at night. We hope to stay again here in the future. Can’t wait to come back!
Stayed 2 nights in Feb 2024

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to be

10/10 Excellent

John Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was quiet, spacious, and private with a lovely personal deck featuring a jacuzzi hot tub. the beach area directly in front of the hotel is small, with a lovely bar/restaurant, "serenity." there are two small swimming pools. the staff were, without exception, very friendly and helpful, and kind to our two year old daughter.
Stayed 7 nights in Feb 2024

10/10 Excellent

Claude

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property fantastic location....Very clean and friendly staff.....Good variety for breakfast.....We love Holbox we go every year
Stayed 2 nights in Feb 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is good value for money and the staff were great. Comfy bed. Pack light, not much room to put any clothes you will be living out your suitcase. Breakfast we didn’t care for, but found some good restaurants near by for lovely breakfast.
Stayed 10 nights in Jan 2024

8/10 Good

Khris

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean property, house keeper always cleaned our room daily, never bothersome. Overall a pleasant stay. Muchas gracias! Hope to be back again!
Stayed 3 nights in Jan 2024

10/10 Excellent

Amanda, Rosenberg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful service. This hotel is very conveniently located to the beach and town. I would definitely book here again!!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Laura Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property on a lovely beach. Staff were so great. Roxana and Javi at the beach club were so amazing and attentive and took great care of us. Walking distance to everything but far enough from the beach bar district to be quiet and peaceful. Highly recommend.
Stayed 7 nights in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, they helped us with everything. Beautiful and clean hotel / great location. Hope to stay again!
Stayed 3 nights in Jan 2024

6/10 Okay

lydia

Stayed 3 nights in Jan 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, staff very helpful, but one side next to bar that was noisy.
Stayed 3 nights in Jan 2024

8/10 Good

jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Debbie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was outdated, the food was low quality and the streets around the hotel were flooded! It was hard to walk downtown due to the poor conditions of the sand streets.
Stayed 7 nights in Jan 2024

8/10 Good

Ray

Stayed 4 nights in Dec 2023

8/10 Good

alison, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were extremely friendly and helpful. Music from
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hernan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in good condition and the reception staff very polite, goofy personality very humorous. The bar at night also enjoyable, the waitress last night gave us a good option of drinks. She was very direct with the menu options good recommendations of the beverage menu. Gisbel with baileys, Las coloradas and carajillo which it was a coffee with liquor 43. Very nice.
Stayed 1 night in Dec 2023

6/10 Okay

joel

Disliked: Amenities, property conditions & facilities
BEWARE- The whole town was flooded and not safe to be in the streets. I left in 18!hours There was two feet of water everywhere and it was impossible to leave the hotel without a deep-water 4x4 vehicle. The hotel new of the situation in advance, but did not notify me that their building was unusable, and they would not refund my money since the electricity was on at the moment I’ve disputed all charges with american express They will receive zero$ BEWARE!!!
Stayed 6 nights in Dec 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

MICHAEL

Liked: Cleanliness, staff & service, room comfort
Quaint 3 star resort on small beach
Stayed 7 nights in Dec 2023

8/10 Good

Adolfo

Stayed 1 night in Nov 2023

8/10 Good

Sergio

Traveled with family
Liked: Amenities, property conditions & facilities
Very nice location right at the beach
Stayed 5 nights in Nov 2023

6/10 Okay

ANGELICA, bakersfield

Traveled with family
Liked: Staff & service, property conditions & facilities
The bed sheets had yellow spot stains and there was a lot of dirt/dust under the beds. The towels where also stained but staff was very nice and friendly
Stayed 3 nights in Nov 2023

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Love it it’s beautiful
Stayed 1 night in Oct 2023

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable hotel, very clean, well maintained and very nice staff , we will be back
Stayed 2 nights in Oct 2023

10/10 Excellent

Jamie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble lugar , muy lindo , excelente atención , deliciosa comida, muy cómodo, deliciosas bebidas impecable trato del personal !!! Volvemos seguro !!!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Yadira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Will Return ASAP
My new destination in the Yucatán- Food beyond excellent quality -hats off to the chef. Manager very attentive- staff great- special shout out to Alberto & Rambo.The design of rooms and facility excellent. Felt welcomed the minute I stepped out of the cab. Holbox definitely a special place with great vibe.
Stayed 5 nights in Oct 2023

10/10 Excellent

Tabitha

Stayed 6 nights in Oct 2023

2/10 Terrible

Gary, LAKEWOOD

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was located on a muddy road although Holbox is nothing but muddy pothole ridden roads. We booked a “pool view” room - yeah, sure. Door to room had one lock which could be easily picked- unsafe. Small beach area. Horrible service and quality of food at on site “restaurant.” We had one drink, some tasteless guacamole, and decided we couldn’t stay for two nights here. Grabbed our luggage from our rooms and left to find another hotel. Our rooms were prepaid unrefundable so we are the process of trying to get our money back- a horrible uncomfortable situation.
Stayed 1 night in Oct 2023

10/10 Excellent

Ariana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Rooms and Friendly Staff !
Stayed 1 night in Sep 2023

10/10 Excellent

Maria Pia Sacchini

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mis amigas y a mi nos encanto el Hotel ,las personas de la recepción un encanto , algo que diría es que me pareció un poco costoso las bebidas y comida en el bar de la piscina , pero en general el hotel es acogedor y limpio :) volveré pronto .
Stayed 4 nights in Sep 2023

6/10 Okay

senorina

Traveled with family
Liked: Property conditions & facilities
The resort's front desk reception are not welcoming or polite. The food at the breakfast buffet is just ok. The drinks were good. We spent a day without power for at least 4 hours, which is not ok. As soon as you walk outside the resort, it is dirty, trashy everywhere. Our bedsheets were never once changed and we were there for 6 days....ewhh! More than once we had to ask for clean towels. The cleaning crew is very loud, they yell at each other across the hallways and such.
Stayed 6 nights in Jul 2023

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, really nice staff, they go above and beyond.
Stayed 9 nights in Sep 2023

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean property. The only downside to it, whenever it rains the whole island gets flooded and it makes it hard to be able to walk around. However the hotel itself it was very nice and clean. Very friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 2 nights in Sep 2023

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff make the difference
We had a great time, the hotel staff is amazing, they go the extra mile to make sure you’re 100% satisfied.
Stayed 4 nights in Sep 2023