Ratings based on 97 Verified Reviews

4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

The best location. Staff are great!!

Posted Feb 19, 2018 on Orbitz
Pros: Location, beach, staff
Cons: The Bathroom! (see above)
Location: Relax!
Nautibeach is small and cozy, fits well on Isla. The location is perfect on North Beach, walk to town. The staff are uniformly friendly and helpful. Special shoutout to front desk staff Ulysses and Mawu! Housekeepers and security always said hello with a smile. We had a 2 bedroom unit. Few have a true ocean view due to high palm trees and a building in front of part of it. Bedrooms were small, but adequate-had cubbies and closet but no dresser. Mattresses hard as a rock! (personal preference here, not mine !) Kitchen was well stocked, the free coffee every morning and 5 gallon bottle of water was a nice touch. You are paying here for location, not luxury! Main complaint was with the tiny bathroom. The shower had no door/curtain, and bathroom got flooded when anyone showered no matter how we turned nozzle! Sink had tiny counter- no room to put toiletries and also got flooded due to angle of faucet! HIGHLY recommend adding some shelves in the bathroom, we were 3 and unit says it accommodates 5! Also door/curtain in shower!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Took grandchildren to the ocean

Posted Nov 10, 2017
This was a perfect accommodation for our family of 8. We had two ocean view condos that gave us plenty of space for traveling with 3 children under 9 plus 5 adults. The kids enjoyed the bunk beds that were in one of the condos. One hint would be to ask for rooms on the lower floors if there are any mobility issues because there are not elevators. We all enjoyed the beautiful beach, a dip in the pool and lunch at the restaurant. The location was perfect for walking to the many outstanding restaurants and the marketplace. We also had golf carts for adventures further away. We found the grocery store and made some meals at the condo. The cupboards were sufficiently stocked to make some quick meals for hungry kids! The staff was very helpful in suggesting things to do, so just ask at the office. If I return to Isla Mujeres I would definitely return to Nautibeach!
Comment from Hotel Management
Nov 14, 2017 by Nautibeach Condos, Hotel Management
On behalf of the management and staff of Nautibeach Condos in Isla Mujeres, we appreciate the comments provided of our beautiful hotel. We are proud that the services and facilities we offer, have met and exceeded their expectations. We appreciate your recommendation and hope to have you back with us soon, to provide another wonderful stay in Isla Mujeres. sincerely, Gameba Briceño Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Awesome place, but Beware EXTRA Charges

Posted Nov 9, 2017
Pros: Location is great- on the beach, walkable from ferry and close to town center.
Cons: We paid for 2BR condo, but we were charged extra when my son and his wife joined us- then never enough towels for 4 people- had to keep asking office.
Location: Close to ferry and town center.
Nautibeach is right on a lovely stretch of beach, and is a clean and well kept property. Despite the name pun, it is very family friendly. Most condo units have 2 bedrooms, 1 bath, patio or balcony, living room and small kitchenette. Each unit is individually decorated by owners, so there is a wide variety of amenities among units. Ours was pretty basic, but our son booked to stay on after we left, and his unit was more modern and had bigger kitchen space. Beach towels were good and plenty large, but unit towels were a bit dingy, not the quality expected at nice hotel. There is a bar/restaurant on site -on the beach/ next to pool with awesome view. Food is just ok, but pricey. You can easily walk to town for a variety of restaurants (Lola Valentina was great, cash only though), or take a cab down island. Beware extra fees! We paid for a 2 bedroom condo, but when our son and his wife decided to join us on Isla for a few days, they charged extra person fees PLUS extra tax, then didn't provide enough towels for 4 people, we had to keep asking everyday. We enjoyed this hotel, but the extra charges left a sting.
Comment from Hotel Management
Nov 14, 2017 by Nautibeach Condos, Hotel Management
On behalf of the management and staff of Nautibeach Condos in Isla Mujeres, we appreciate the comments provided of our beautiful hotel. All your comments help us to improve our service. We appreciate your recommendation and hope to have you back with us soon, to provide another wonderful stay in Isla Mujeres. sincerely, Gameba Briceño Manager
4 out of 5
Recommended
for Families
by A verified traveler from Houston

Nice hotel/apartments with balcony sea view on the

Posted Oct 25, 2017
Pros: The position, the friendliness of the staff
Cons: The mattresses of the beds
Location: The best beach of Isla Mujeres at walking distance (10 minutes) from the street of all main restaurants and bars.
One of the best short vacations me and my family (wife and 2 kids) had. Isla Mujeres is beautiful and the hotel sits on one of the best beaches (Playa Norte). The setting with 2 bedrooms, leaving room with kithcen and a balcony facing the pool and the sea was perfect. All personnel was nice and frendly and the rooms were quite basic but very clean. We also enjoyed the Mayan Beach restaurants with fantastic dinners ON the beach by the sea.
Comment from Hotel Management
Nov 14, 2017 by Nautibeach Condos, Hotel Management
On behalf of the management and staff of Nautibeach Condos in Isla Mujeres, we appreciate the comments provided of our beautiful hotel. All your comments help us to improve our service We are proud that the services and facilities we offer, have met and exceeded their expectations. We appreciate your recommendation and hope to have you back with us soon, to provide another wonderful stay in Isla Mujeres. sincerely, Gameba Briceño Manager
3 out of 5
by A verified traveler

Good location rude manager

Posted Aug 10, 2017 on Hotels
everything was good except the manager that is rude and unplasent
5 out of 5
Recommended
for Families
by A verified traveler

Perfect stay

Posted Jul 21, 2017
Pros: Location, size of rooms, cleanliness.
Cons: Internet speeds.
Location: Center of town has plenty of food and shopping options. You can walk or rent a golf cart.
These condos are spacious, and within walking distance to a beach. There is a great pool with adjoining restaurant as well. The beach is all white sand, with very small waves, great for kids. You can walk to the city center, or use a golf cart, either works. The front desk are helpful, and there are movies and books to check out. Be advised that the internet is painfully slow. You are on an island, so there is probably not much they can do about it, but don't expect to do much beyond email or checking basic web pages.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love & the beach is very lovely

Posted Jul 1, 2017
great location, nice cozy rooms, views are wonderful, pool is nice & beach bar staff @ the Mayan are fantastic- very friendly!!
5 out of 5
by Jason

Loved it! Well worth the cost!

Posted Jun 14, 2017 on Hotels
Nautibeach was very well staffed and taken care of. I was surprised at all the service charges when I completed the booking but the resort was one of the nicest we booked while on our travels in Mexico. The restaurant and beach directly outside the hotel were wonderful. Sammy at the restaurant was very helpful and friendly! The kids loved the pool and the turtles on the property. The beach is soft sand and crystal waters!
5 out of 5
by Jill

Posted May 4, 2017 on Hotels
Had a great time. The condo and was very nice. It is not one of those extravagant and fancy hotels, but it was very nice. The staff were accommodating and polite for both the condo and restaurant/bar. I would definitely recommend.
3 out of 5
by A verified traveler

Posted Apr 15, 2017
The expedia states false information. There is an onsite restaurant but there is no room service. The ocean view deluxe condo with ocean view has no view of the ocean. I paid more to stay in this condo so I would have a view and was very disappointed. I was offered another room but that room was not better. It had a very large building blocking the ocean. The room that us on expedia was not offered to me and that view was the only reason I wanted to stay there. Seems to be a popular place foe familys not couples. The beach us a must see and you can stay anywhere to see that.