Ratings based on 2,370 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price

Posted Apr 16, 2017
We had a great time here. The staff was very friendly and attentive. This was our second time at this resort and will be back!
Comment from Hotel Management
May 8, 2017 by Social Media, Hotel Management
Thank you for choosing Privilege Aluxes for your second visit to this beautiful island. We are delighted to have offered so many good moments at this beautiful destination as your satisfaction is our main objective.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great comfortable stay!

Posted Apr 16, 2017
Pros: The service, cleanliness, clean pool and friendly staff.
Cons: The water from the shower head causes water to go under the glass shower door. Maybe rearrange where the shower head points to.
Location: The location was great located right on the north beach. Its a minute walk to all the shops and restaurants.
The hotel was a very nice place from when I first walked in to the day I left. The staff was friendly, the grounds were always clean and the room was very comfortable.
Comment from Hotel Management
May 8, 2017 by Social Media, Hotel Management
Thank you for your valuable time, we want you to know that your satisfaction is our greatest commitment and we are very happy to learn that you had a great and relaxing stay. We hope to see you soon, where we will always be at your service to offer another memorable vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Best hotel experience

Posted Apr 15, 2017
Pros: Everything
Cons: Treatment to vip members
Location: Great location, near town
Positive: Hotel staff pleasant treatment, food is great, drinks with premium alcohol, pool really nice, quiet hotel (Avoid planning parties in there), restaurant by the beach great Mexican food and BEST brownie ever. Room spacious for suits. Negative: I’m a GOLD member at expedia, staff or hotel never offered anything or any upgrades.
Comment from Hotel Management
May 8, 2017 by Social Media, Hotel Management
Thank you very much for choosing us to enjoy this beautiful island. We wish to express our sincere appreciation for your contribution with your comments. The consistent feedback and support we get from you help us to scale new heights improving the quality of our service.
5 out of 5
Recommended
for Everyone
by A verified traveler from washington, DC

Nice hotel close to the beach, resto and shops

Posted Apr 7, 2017 on Orbitz
We had a great time. The hotel staff are very friendly. The jacuzzi is great.
Comment from Hotel Management
Apr 10, 2017 by Social Media, Hotel Management
We really appreciate when one of our guests spend some minutes letting know their good experiences in our property to the readers. It is a pleasure to know that you enjoyed your stay. Thank you for the pictures!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Great hotel on the beach. relaxing and mellow

Posted Apr 6, 2017
The staff was amazing. Every interaction with a staff member was pleasant. Very kind people. The location is perfect. We went to the beach every day from 9am-7pm and it was so easy to grab lunch mid day, then go back to the beach via walking.
Comment from Hotel Management
Apr 7, 2017 by Social Media, Hotel Management
Thank you for posting a great review for us, we really value your feedback. We are delighted to see you mention our great customer service, we will forward your compliments to our staff. It was a great pleasure for us to welcome you at Privilege.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel on the beach.

Posted Apr 5, 2017
Great hotel on the beach in Isla Mujures. You don't have to get up early to "save" a seat at beach or pool. Plenty of seats available. Have been going to PA for years and would not think of staying any where else.
Comment from Hotel Management
Apr 7, 2017 by Social Media, Hotel Management
We are grateful for your preference and for sharing your good comments. Privilege Aluxes seeks to provide experiences and services based on criteria of excellence. We will always be at your disposal and we hope to see you soon in this wonderful destination.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 2, 2017
We want a REAL get away. Relax by the beach or the pool. Snorkel, take walks and enjoy some real down time.
Comment from Hotel Management
Apr 7, 2017 by Social Media, Hotel Management
We very much appreciate your comments and feel glad that you had a nice and relaxing stay with us. Looking forward to welcoming you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Privilege Aluxes

Posted Apr 2, 2017
We have been to the island several times and stayed at different places each time. This is definitely our favorite. We will be staying here from now on. The food was very good, loved Satay restaurant and the staff was so professional and amazing. We spent most of our time on the beach. Amazing. Marcos was great waiting on us on the beach. Now our favorite place and we will be back. Thank you for an amazing time!!!
Comment from Hotel Management
Apr 7, 2017 by Social Media, Hotel Management
Thank you for taking the time to provide your feedback regarding Privilege. It is a pleasure to read that we are on your favorite place's list. We are looking forward to a new opportunity to welcome you to Privilege Aluxes and the desire to give you the best of our attention.
4 out of 5
Recommended
for Everyone
by A verified traveler

Attractive decor and peaceful

Posted Apr 1, 2017
I liked the breakfast buffet and the quiet ambiance of the hotel. The location was not on a very swimable beach. Here is a photo of a nearby beach.
Comment from Hotel Management
Apr 7, 2017 by Social Media, Hotel Management
It is a pleasure to know that you enjoyed our services provided y our staff. Your satisfaction is the best reward we can receive from our guests. Just remember that here in Privilege Aluxes we look forward to seeing you on your next visit
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful resort close to beach

Posted Apr 1, 2017
Had an amazing time!! Staff was very helpful and friendly! Would definitely recommend!
Comment from Hotel Management
Apr 6, 2017 by Social Media, Hotel Management
Thank you for posting a review for us. We are delighted to see you mention our great customer service, we will forward your compliments to our staff. It was a great pleasure for us to welcome you at Privilege.