Worst Hotel Experience That We Have Ever Had!
Posted Jan 22, 2014
Upon arrival we were appalled to realize that this hotel looked so different than the internet photos and description! We wonder if the photos were taken many years ago as apparently the Inn has now fallen into disrepair and is no longer cleaned and maintained. The surroundings were cluttered with junk, the paint was peeling on all boards and fences, everything was rusty and boards were falling off and missing. Due to a recent rain, the young man that help us with our bags had to sweep water from in front of our room door, but nevertheless deep water still settled there because the balcony floor was sinking down, so we had to drag our suitcases through water. Upon inspection of the room's interior, we noted thick amounts of hair on the bathroom floor, mold behind the sink back-splash, rust and corrosion on the bath lights and toilet paper holder, dirty shower floor and curtain. There were distinct stains on the pillowcases and linens, mold and thick dust on the rattan headboard, ceiling fan with layers of material peeling off (we were afraid to use it as material was falling down on us), two view windows that you could hardly see out of due to heavy stains and thick mold, (hadn't been cleaned for quite some time). The toilet almost overflowed twice and the shower wouldn't drain well. Since the place was not sanitary and the internet did not represent it accurately, we asked the manager for a refund. She refused.. and so we had no choice but to leave anyway. We were very unhappy with Arawak Beach Inn and not comfortable staying there because of all the dirt, mold and disrepair. It is a shame to see such a place falling apart.