Ratings based on 1,796 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from North Carolina

Cockroaches and unconcerned staff

Posted Sep 8, 2017
We highly recommend Isle of Palms but not necessarily this hotel. At check-in, they offered us an upgrade to a king bed because we're Expedia gold. I had already booked a king bed. We received the exact room I had booked. Next, we went to the valet and asked for directions to our hotel. He said, "Your elevator is in this parking garage but it's valet only. I'll let you park there since it's raining." NO offer to valet our car or help with luggage, despite the woman at reception saying they offer these services complimentary (perhaps she's wrong?). Later that night, when I tried to turn on the shower, I had to fiddle with it because it wouldn't switch to the shower head from the faucet. The bathrooms are old and the drain didn't work well. And finally, cockroaches. I even killed one in the bathroom and showed a picture to reception. Her exact words were, "they come in when it rains", shrugging off the issue. I grew up in South Carolina and I've stayed on the beach every year for decades. This is the first hotel where I've found cockroaches on my bath towels.
2 out of 5
by A verified traveler from Virginia

Pricey and very remote

Posted Aug 5, 2017
Facilities are nice but expect to be up-charged for a lot of things. $5 for a bottle of water in your room. $60 to rent 2 beach chairs and an umbrella....for 1 day. That's not a misprint. We arrived early and were told we would get a phone call once our room was ready. No call. We booked tennis courts in advance, showed up at our time and found out the courts were too wet for play...would've been nice to get a phone call before we got dressed and headed to the tennis center. Food was average but super pricey. Room service options include a $16 charge for a blueberry muffin, coffee and juice. Insane. This place is being run by 90% college aged kids who couldn't care less if they provide you outstanding service. Taxis are almost non-existent, so if you want to go anywhere, you have to Uber and they are scarce as well. $19 to go 6 miles one way. I don't typically ever complain or write reviews, but this resort isn't worth the price you'll pay. Find another spot on the beach unless you love burning cash for average service, food and amenities.
5 out of 5
by molly

Great family resort

Posted Jul 19, 2017 on Hotels
This place is amazing! It is very relaxing. There is a ton of activities for families. The staff here is very friendly. The beach is beautiful. We are already planning a trip back here for next year.
Comment from Hotel Management
Jul 25, 2017 by Frank, Hotel Management
Thank you for you recent visit to Wild Dunes Resort! I sincerely appreciate your 5-star review! We can't wait to welcome you back again next year!
4 out of 5
by curtis

This traveler left a rating score only Posted Jul 18, 2017 on Hotels
4 out of 5
by Inesha

Great customer service but uncomfy beds

Posted Jul 18, 2017 on Hotels
The beds were not comfortable and the one elevator was slow as molasses!
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, Tn

Great resort

Posted Jul 12, 2017
Pros: Very well maintained
Cons: More ocean view rooms would be nice
First time stay at Wild Dunes but loved it. Everything was very clean and beautiful. Room was large, quite and beds were very comfortable.
Comment from Hotel Management
Aug 2, 2017 by Frank F., General Manager, Hotel Management
Thank you for your recent stay at Wild Dunes Resort! I appreciate your 5-star review! We can't wait to welcome you back again soon!
5 out of 5
by Michele DeLorenzo

New Yorker

Posted Jul 10, 2017 on Hotels
Wonderful resort and location !
Comment from Hotel Management
Aug 2, 2017 by Frank, Hotel Management
Thank you for your recent stay at Wild Dunes Resort! I appreciate your 5-star review! We can't wait to welcome you back again soon!\ Frank Fredericks, Managing Director
5 out of 5
by John

Fun

Posted Jul 8, 2017 on Hotels
By far the best place to stay on IOP
5 out of 5
by Walter

This traveler left a rating score only Posted Jul 7, 2017 on Hotels
3 out of 5
by A verified traveler

Nice but over prices

Posted Jul 3, 2017
I paid way to much for this place. 1400 for three nights for a one room bedroom/kitchen combined. The. They said I owed $6 when I got there. Kinda tacky. I thought I was getting a bigger place for the price I paid. My fault for not looking into it better.
Comment from Hotel Management
Aug 2, 2017 by Frank F., General Manager, Hotel Management
Thank you for your recent stay with us, and for taking the time to write a review of your experience. I do apologize that we didn't fully meet your expectations in some areas. I hope that we will have the opportunity to welcome you back and leave you with a better impression. Please do not hesitate to contact us if we can be of any further assistance. Thank you again.