Not disable friendly Avoid this hotel at all costs
Posted Jan 19, 2017
Thirteen stairs to the room. Bathroom 3 steeps stairs in. Stayed the one night, then booked into the Travelodge along the road, worked out cheaper than Hewitt's.
We were told they had a downstairs room with a walk in shower. Sadly they lied. They nevr had any.
Member of staff passed on our concerns to the owner, and we are still waiting for him to get in contact
Comment from Hotel Management
Jan 25, 2017 by matt, Hotel Management
I am rather confused by this review. Firstly we do not have anything to do with Wetherspons or 'Weatherspoons' for that matter. Secondly, the steps to the bathroom in room 3 are certainly not steep?. I called you both twice and explained to you that you had booked two rooms by mistake??? According to members of my staff you had difficulty using the stairs because of your own body weight which you did not make me aware of and at no point were you told we had a 'downstairs room' with a walk in shower???