Bar (on property)

Reviews of One Holyrood Hotel

3 out of 5
One Holyrood Hotel
1-4 Holyrood Street, Newport, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 184 reviews" "
Rating 8 - Good. 55 out of 184 reviews" "
Rating 6 - Okay. 11 out of 184 reviews" "
Rating 4 - Poor. 2 out of 184 reviews" "
Rating 2 - Terrible. 0 out of 184 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

STEPHEN

Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly as described
Great little place, exactly as described. Super friendly staff. Very handy to everything Newport. Nice breakfast. Handy street parking which was convenient for us. Highly recommend
Stayed 1 night in Dec 2023

6/10 Okay

Jian Ming

Stayed 2 nights in Nov 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Newport, central Isle of wight.
We only had a few days and One Holyrood was the perfect location in Newport. It was easy to find and 5 mins walk from the bus station. Lovely room and very friendly staff. The included breakfast was excellent. One Holyrood is a cafe during the day and closed in the evening. There are many nearby restaurants and pubs serving food
Stayed 3 nights in Oct 2023

8/10 Good

Yamin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Perfect location by dock for supermarket, town centre and gym. The road outside can be a bit noisy in the evening with youngsters racing about but it tended to stop around 11pm. Great little ground floor flat, comfy and warm with kitchen, WiFi and en-suite.
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Very nice stay lovely room ,staff helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving hotel and friendly staff. Room was clean and tidy.
Stayed 1 night in Sep 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique central hotel
A boutique hotel in a central location set with lively gardens to relax in. Room carpet stained, apart from that a good room. Lovely breakfast in the morning.
Stayed 1 night in Sep 2023

10/10 Excellent

Dorotha, Omaha

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Alison

Stayed 3 nights in Aug 2023

8/10 Good

Maya

Traveled with partner
Liked: Cleanliness, staff & service
The room was comfortable and spacious and breakfast was good - my partner particularly enjoyed the breakfast. It was nice having a separate bath and walk in shower. There were some facilities maintenance issues around the room and hotel e.g. carpet flapping off the steep stairs in places, creating a trip hazard; a black dent in the bath enamel where someone had clearly dropped something previously, a discoloured worktop around the sink which might have been water damage, and slightly tired paintwork in the room. For the price charged, we would have expected these issues to be repaired, but we do understand the difficulties of balancing the books these days. The room must’ve been wonderful when first done. Having said that, compared to the other accommodation available at short notice on the island, this was better than most places and in a similar price bracket. We enjoyed our stay and slept well.
Stayed 1 night in Jul 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely room, quiet and spacious. Staff excellent. Beautiful garden for breakfast lunch or an evening drink. Really convenient for a range of bars and restaurants.
Stayed 4 nights in Jul 2023

8/10 Good

judith

Stayed 3 nights in Jul 2023

10/10 Excellent

Roger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful experience
Very warm welcome from the staff. Delightful hotel, with convenient location, & well maintained garden. Breakfast service was impeccable & food great. Really enjoyed the stay from start to finish.
Stayed 3 nights in Jun 2023

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
No Hospitality from an unfriendly hotel owner.
This location does not have 24/7 check-in, which wasn't apparent until after we booked. I called to ask if we could have a later check-in at 9pm (7pm typically their latest) and the owner/manager said yes they could accommodate. The day we were driving down (several hours away, I found that we would not be able to get there by 9pm because we couldn't get on the earlier ferry to the island. I called as soon as I could and she gruffly agreed to meet us at 10pm to give us the keys. Every interactions was gruff and unfriendly with this lady. The one waitress we interacted with at breakfast was very pleasant, but I wouldn't recommend this place based on the owners unhospitable behavior. People who can't be nice should not be in the hospitality service industry. And it wouldn't take much... a simple smile, how was everything, thank you so much for staying with us... easy, simple friendly gestures go a long way--don't count on getting them here.
Stayed 2 nights in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t fault it for anything. Clean Quiet great breakfast. As it wasn’t too busy they have us a choice of rooms.
Stayed 2 nights in Jan 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel situated in the centre of town. Time are spacious and clean, service excellent and the breakfast sublime. Amazing stay.
Stayed 2 nights in Dec 2022

8/10 Good

Donna

Stayed 1 night in Nov 2022

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the breakfast was amazing. I'm staying there again soon.
Stayed 2 nights in Nov 2022

8/10 Good

Janet

Stayed 1 night in Oct 2022

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
Nice place to stay, good breakfast, room was fine / comfortable. Only thing that lets this place down is service - we went out in the evening to return at 10.30pm - not late - doors locked but staff sitting inside watching us trying to get in. Not one got up to open the door/s - very strange. Weird welcome as well.. maybe that's how people are on the Isle of Wight..? Strange place.
Stayed 1 night in Sep 2022

8/10 Good

Lee

Liked: Staff & service, property conditions & facilities, room comfort
Hotel was really nice, staff v friendly.
Stayed 2 nights in Sep 2022

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here!
Stayed 1 night in Sep 2022

10/10 Excellent

James

Stayed 1 night in Sep 2022

6/10 Okay

Christopher

Traveled with partner
Liked: Staff & service, amenities
Needs some updates. Good breakfast and close to everything in town.
Stayed 2 nights in Sep 2022

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

6/10 Okay

Harkamal

Traveled with family and small children
Liked: Property conditions & facilities
Overall good experience, i would be great if parking space would be there.
Stayed 2 nights in Aug 2022

8/10 Good

S D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful. Nice apartment though quite noisy at night as not double glazed. Other than that it met our needs.
Stayed 1 night in Aug 2022

10/10 Excellent

Smitha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Amazing !!! Excellent spacious room. Very clean 👏 Friendly and helpful staff.. Nice breakfast.. Beautiful outdoors 👍👍👍
Stayed 2 nights in Jul 2022

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great return stay
Lovely room, clean and comfortable. Friendly staff and lovely cooked breakfast
Stayed 2 nights in Jul 2022

10/10 Excellent

matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very friendly and helpful staff
Stayed 5 nights in Jul 2022

8/10 Good

Mr R . F

Business traveler
Not great average
Booked a suite but got down graded to the loft with beams.. not great when 6'2 walked around hunched over banging my head...less time on flowers more on guest comforts
Stayed 1 night in Jul 2022

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel room with sp much character. Friendly and helpful owner and a beautiful cooked to order breakfast which we got to enjoy in their lovely gardens. Couldnt recommend more!
Stayed 1 night in Jun 2022

10/10 Excellent

MR GRAEME

Stayed 1 night in May 2022

10/10 Excellent

Kathleen

Traveled with group
Would Definitely Go Back
This is a charming, historical, and very old building that has been renovated to become a B&B. I would have loved to have had more time there. The garden area is gorgeous, quiet, and a lovely place to enjoy during your stay.
Stayed 1 night in May 2022

8/10 Good

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel, great clean room if slightly warm. Good breakfast, friendly staff.
Stayed 1 night in May 2022

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
220509 IoW
A very pleasant, relaxing stay. Staff were friendly and helpful.
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveler

A lovely Inn to visit over and over again.
This was a gorgeous full service hotel with the flavor of an Inn. Beautiful inside and out, delicious restaurant, staff that actually care if you're having a good time, if you have everything you need and can they help improve your stay. Karen, Elaine, Lee, Becky, Emma and a wonderful chef who's name I never learned. Great location in Newport.. everything walkable. We will definitely return to experience another lovely vacation.
Stayed 4 nights in Apr 2022

8/10 Good

Dineshchandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor friendly staff good breakfast clean rooms
Stayed 2 nights in Apr 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Helen

Stayed 1 night in Mar 2022

6/10 Okay

Paul

Stayed 2 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a central location
Nicely decorated hotel set in a relatively quiet central location.
Stayed 3 nights in Feb 2022

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 Holyrood, Newport
Lovely hotel right in the centre of Newport. Big rooms and very tastefully decorated throughout. Were upgraded upon arrival, due to special occasion, to the fabulous loft room with ancient beams. Very helpful staff and excellent breakfast. Easy to get to and parking around the corner. Plenty of nearby restaurants to try. Will definitely consider another stay.
Stayed 2 nights in Jan 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2021