Ratings based on 394 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Malaysia
Beautiful place and so close with RERPosted Sep 29, 2015
Pros: Easy to access all destination by RER e.g. Paris, Disneyland, etc.
Cons: Shuttle bus should be added to pick up guest to and fro airport/train station and hotel.
Location: You stop at CHAMP DE MARS station if you want to visit the Eiffel Tower.
We enjoy our staying at your hotel. The room very comfortable. The only thing our room was not cleaned up on the second day. We went out around 12 p.m. but she should realize the cleaning tag on the doorknob. Apart of that, the heater in the room also not working at all.
for Everyoneby A verified traveler from Venezia
fuori dal caos ma comodo per tuttoPosted Sep 23, 2015
Pros: Ottima sistemazione delle camere, anche la hall diversa dal solito con il plus del tavolino touch per grandi e piccini.
Location: Lontano dal caos ma comodo al centro città. Abbiamo sfruttato al meglio i mezzi di trasporto, facili da intendere e individuare.
Ho trovato personale molto attento, disponibile e gentile.
for Everyoneby A verified traveler from México
Posted Sep 14, 2015
Pros: La habitación
Muy agusto, un poco lejos del centro pero con excelente opción al RER un la esquina del hotel.
for Everyoneby A verified traveler
Great hotelPosted Sep 9, 2015
for Everyoneby A verified traveler from London
Clean and Smart HotelPosted Sep 1, 2015
Pros: It was clean, smart and within reach of metro and places to eat
Location: About 15 minutes from the centre of Paris by car
The hotel staff were very helpful and the room was clean and smart. Suitable for all our needs
for Everyoneby A verified traveler from long island, new york
Good hotelPosted Aug 28, 2015
This hotel offers hot spot for 10 euro a day, which helped us greatly as Sprint has no data plan in Paris. The location is a bit far from Paris center, but the train service is very convenient.
for Everyoneby A verified traveler from New York
Outstanding accommodationPosted Aug 28, 2015
Pros: Quiet location, kid friendly, games in the lobby. Suite that we had was very comfortable with both bath and shower.
Location: Train station across the street to go to central Paris. Shop and restaurants around are mostly open only during business hours.
Suite was very comfortable with both standing shower and a tub. Hotel is in business area so most of the stores and restaurants around are only open during business hours. Taxi stand, train station and bike rental is all across the street. Only few minutes train ride to central Paris. Japanese restaurant along with Subway and Pret close by. Staff overall are not friendly, AC did not work, so had to open window. Coffee/milk were not replenished even after written note left for the staff.
Comment from Hotel Management
Sep 11, 2015 by Hiba Fares, Hotel Management
Dear Sir Thapas, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are sorry about the fact that you did not have your amenities recharged in room but it's our hotel policy. In case if you want new one you can buy it at the front desk. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hiba Fares General Manager
for Everyoneby A verified traveler from quito
Es un hotel muy bonito pero esta algo lejosPosted Aug 21, 2015
Nos gusto mucho las comodidades del hotel sin embargo esta lejos de la parte turística de París e incluso se encuentra en la zona 2 de transporte por esto no sirve el abono de 10 viajes para salir o llegar de la estación cercana issy val de sein
for Everyoneby A verified traveler from L
Great hotel.Posted Aug 20, 2015
Great hotel, clean and very up to date. Staff are super nice and helpfull. Room is very much up to date with design and services you would find in great 5 stars hotels. They do not charge you an arm and a leg for everything. (Wi-fi was free, adapter for my laptop was free). There are things for the kids to do in the lobby while waiting. Electronic games. My only little thing is the restroom in the room are a bit cozy, I'm a 5' 11" guy and I felt a bit cramped. Beside that you are located in a good area for trains access to any direction, though if you are going to the city with more than 2 people (family of 4) Uber would be much better and faster way to get there. Would definitely stay there again. Thanks
for Everyoneby A verified traveler from Louisiana
Nice hotel but away from the city centerPosted Aug 18, 2015
There is a tram to take you to the metros but was not convenient. To ger to public transportation (metro) requires bit of walking. With a 15 to 20 minute walk you can go where ever you want using the Metro (streets are not well marked). A car would have been nice if you are ready for the Paris traffic.
Comment from Hotel Management
Sep 9, 2015 by Hiba Fares, Hotel Management
Dear Louisiana, Thank you for taking the time to tell us about your experience at the Suite Novotel Paris Issy Les Moulineaux. I am sorry that your experience did not meet your expectations. Our hotel is located just in front of the Tram and RER. With the RER you can be in front of the Eiffel Tower in maximum 15 minutes. We really hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hiba Fares General Manager