Ratings based on 52 Verified Reviews

3.3 out of 5
53% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Hotel with great breakfast

Posted Apr 13, 2016
The heating system was on and we visited in April. It was too warm. We complained many times, but they said air conditioning would not be turned on yet. They said open the window. Hotel is situated on main dual carriageway so it was very noisy even at night. Pool was out of order. This made our trip to Istanbul a bit of a disappointment because we did not get the comfort and rest we needed to enjoy our excursions. The breakfast was terrific.
Comment from Hotel Management
Apr 19, 2016 by Yelda Çelik, Hotel Management
DearGuest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.
5 out of 5
by A verified traveler

Very handy hotel

Posted Dec 16, 2015 on Hotels
Excellent hotel apart from Wifi which was very poor in the room Just 50 meter from direct metro to airport and Askariy
Comment from Hotel Management
Jan 12, 2016 by YELDA, Hotel Management
Dear Guest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.
2 out of 5
by Zishaan from London

Akgun Istanbul woes

Posted Oct 5, 2015 on Hotels
When I arrived there was a group checking in, all staff were dedicating themselves to serving the group and disregarded myself. Then while checking in the agen would only conversate about MY booking with my colleague and at no point spoke to me directly about the booking I had made and I had paid for. Throughout the stay the room was never properly cleaned and at one point not cleaned at all despite leaving the sign out. The door usually got stuck and wouldn't lock or open properly.
Comment from Hotel Management
Dec 4, 2015 by YELDA, Hotel Management
Dear Zishaan, First of all thank you for your reviews. l We apologize for all the problems.I'm really sorry. We expect you to provide quality services better and our hotel again on your next trip.
5 out of 5
by A verified traveler

very good service

Posted Jul 25, 2015 on Hotels
very good
Comment from Hotel Management
Oct 17, 2015 by YELDA, Hotel Management
Dear Guest, First of all thank you for your reviews. and for choosing our hotel. we will be happy to see you at our hotel again on your next trip
5 out of 5
Recommended
for Everyone
by A verified traveler

It s very good

Posted Jun 21, 2015
It was very good experiance i like the sweming bool i recomend the hotel to evry torse thank u
Comment from Hotel Management
Aug 13, 2015 by YELDA, Hotel Management
Dear Guest, First of all thank you for your reviews,and for choosing our hotel we will be happy to see you at our hotel again on your next trip
4 out of 5
Recommended
for Everyone
by A verified traveler from Traplsi

Nice hotel

Posted Apr 30, 2015
It is reasonable price. I like it because it's very close to the metro station.
Comment from Hotel Management
Aug 15, 2015 by YELDA, Hotel Management
Dear Guest First of all thank you for choosing our hotel. Thank you for helping us with your comments. Wewould like to mention that we will be happy to welcome you to our hotel again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very terrible Internet connection

Posted Apr 15, 2015
I stayed in this hotel for 12 days. It was not bad despite the internet connection that was very weak and it cuts off every three minutes.
Comment from Hotel Management
Aug 13, 2015 by YELDA, Hotel Management
Thank you for your all commentaries.We will take notice of your all criticism. Hope to see you again.
3 out of 5
by A verified traveler

Posted Apr 7, 2015
Hotel location is far from downtown. but there is metro station near the hotel. Hotel furniture are old and need to renew.
Comment from Hotel Management
Aug 15, 2015 by YELDA, Hotel Management
Dear Guest, Thank you for your all commentaries.We will take notice of your all criticism. Hope to see you again. Yours faithfully.
3 out of 5
by Mukrem from Kicevo Macedonia

Ok

Posted Mar 6, 2015 on Hotels
The stay was ok, the internet free wiifi was horrible, very inconsistent to the point that there was no internet service almost the entire stay
Comment from Hotel Management
Oct 17, 2015 by YELDA, Hotel Management
Dear Guest, We are very sorry about this situation. Thank you for your all commentaries.We will take notice of your all criticism. Hope to see you again. Yours faithfully.
3 out of 5
by farroukh from new york

terrible

Posted Oct 9, 2014 on Hotels
Thwy cut the AC in night every night. Service is terrible, most of the staff dont speak english. They supply only 10 oz of drinking bottle water for a couple in 24 hrs.
Comment from Hotel Management
Jan 3, 2015 by sevket diri, Hotel Management
We are very sorry about this situation. Thank you for your all commentaries.We will take notice of your all criticism. Hope to see you again. Yours faithfully. Şevket DİRİ