Posted Dec 12, 2016 on Hotels
Very unhappy with the service. I had two seperate reservations with the same room type (one paid by me and the other by the company that was hosting me). They made me move rooms (pack and unpack and lose valuable travel time). The second room they moved me to was a twin room with the tiniest beds, and since I'm only one person, it is a big waste of value and it is very uncomfortable. When I asked for a bigger bed, they said they don't have any rooms available. The shower in the first room leaks when you take a shower so the whole bathroom floods completely. Cleaning isn't done well. They don't wash the mugs or do any thorough cleaning. First night I left a used mug next to the bed and they kept it there. The second night, I put it in the sink to be washed, they didn't wash it. They just removed it from the sink. The hotel is also pretty noisy. Walls are very thin and you can hear everything going on in the hallways or other rooms. The cleaning staff keep yelling in the hallways since early morning everyday. They also barge in your room even if you put the do not disturb sign on. The breakfast selection is okay, not a lot of hot options. The view from the restaurant ia very nice, especially if sit on the terrace.