Ratings based on 145 Verified Reviews

3.8 out of 5
78% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from saudi arabia

Every time more disappointing

Posted Jan 15, 2017
Pros: location , breakfast
Location: Location is great
Room are very small not as per announced , specially the bath room was very small (all the water was filling out from sink because it was very tiny sink ) offering only one key room which is very disturbing
2 out of 5
by A verified traveler from Beirut

Unprofessional Service

Posted Dec 12, 2016 on Hotels
Very unhappy with the service. I had two seperate reservations with the same room type (one paid by me and the other by the company that was hosting me). They made me move rooms (pack and unpack and lose valuable travel time). The second room they moved me to was a twin room with the tiniest beds, and since I'm only one person, it is a big waste of value and it is very uncomfortable. When I asked for a bigger bed, they said they don't have any rooms available. The shower in the first room leaks when you take a shower so the whole bathroom floods completely. Cleaning isn't done well. They don't wash the mugs or do any thorough cleaning. First night I left a used mug next to the bed and they kept it there. The second night, I put it in the sink to be washed, they didn't wash it. They just removed it from the sink. The hotel is also pretty noisy. Walls are very thin and you can hear everything going on in the hallways or other rooms. The cleaning staff keep yelling in the hallways since early morning everyday. They also barge in your room even if you put the do not disturb sign on. The breakfast selection is okay, not a lot of hot options. The view from the restaurant ia very nice, especially if sit on the terrace.
1 out of 5
by A verified traveler from kuwait

never stay in it

Posted Dec 4, 2016 on Hotels
The hotel rooms are dark and smell of cigarettes I will not come back again
4 out of 5
Recommended
for Everyone
by A verified traveler from Beirut

Perfect location

Posted Nov 28, 2016
Such a great hotel, the best of it are the staff, location, and the view from the top while taking your breakfast. highly recommended
5 out of 5
by yaqoub from kuwait

Posted Jul 13, 2016 on Hotels
great
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 8, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 8, 2016 on Hotels
2 out of 5
by Tehreem from USA

Below average

Posted Jun 8, 2016 on Hotels
Breakfast was cold and unappealing, no fresh juice or fresh brew coffee. Needs a lot of improvement. The full size bed had a twin size comforter which could not fit 2 people to sleep comfortably. Only 2 towel set for a room which sleeps 4. Not good value for the price of the room.... The location of the hotel is excellent.
4 out of 5
by moustafa

This traveler left a rating score only Posted May 15, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2016
Its nice hotel very good location in taksem. Near evrything. The hotel is clean and the staff is very helpfull and fast.