Very noisy hotel.
Posted Oct 2, 2015 on Hotels
To some up briefly, the hotel was very noisy - we had noise coming from reception, communal areas, other rooms until 3am which is completely unacceptable. Worse night of sleep we've ever had in any hotel. Bathroom had a leak. Every time you used the shower, the bathroom floor would flood creating a hazard as well as a major inconvenience. This problem is unlikely to be new since the wooden floor in front bathroom has lifted up. Staff were not particularly friendly or accommodating even with simple procedures like checking in and out.
Comment from Hotel Management
Apr 2, 2016 by Neda Shahsevan, Hotel Management
Dear Guest, I am are sorry to hear that your stay with us did not meet your expectations. Your feedback is greatly valued, as it is one of the best ways for us to understand how we can enhance your guest experience in the future. We hope that the next time you visit the city you give us another chance to make your stay impeccable.
Sincerely, Doroteya Gözüşirin
Sales & Reservations Department
Best Western Amber Hotel