Ratings based on 92 Verified Reviews

4.0 out of 5
74% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with great location

Posted Feb 20, 2017
The staff were very helpful and the beds were the comfy.
1 out of 5
by A verified traveler from Iraq

Strongly not recommended

Posted Sep 13, 2016
Pros: Only its location.
Cons: It is impossible to think about staying again in it.
Location: Sultan Ahmad Mosque, Aya Sophia, Egyptian Pazar, Grand Pazar, Eminuno, Top Kapi Palace.
I stayed at this hotel 4 nights, in Sep. 2016 1- The rooms were very tight and not comfortable with very poor view. 2- The bathroom was very wet. 3- The breakfast was very poor and not tasty. 4. There is only 1 elevator in the hotel, and sometimes not working properly. 5- The breakfast staff were not professionals, and they were dealing with the tourists by bad way. 6- The reception staff were ok, but I saw them smoking in their place and they were trying to hide the cigarette under the desk.
5 out of 5
Recommended
for Families
by A verified traveler from UK

excellent customer service

Posted Aug 29, 2016
Pros: very close to local attractions
Cons: third bed which they provided was not very comfortable and i would like an improvement here if i want to go back.
Location: location was ideal. very close to local tram station and all food places were very close.
i had a very enjoyable experience here. staff was extremely good and very helpfull and hotel was very close to all local attractions and shops. room was a bit small for three of us but apart from that it was a nice place to stay and i would definetly come back here.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Excellent stay

Posted Jul 23, 2016
Excellent customer service and excellent location and very enjoyable stay will definitely go again
4 out of 5
Recommended
for Everyone
by A verified traveler from Gla

Nice hotel, clean and comfortable

Posted Jun 24, 2016
The reception staff was lovely and very helpful /excellent housekeeper staff they really clean the room very well/strategic location of the hotel alot of restaurants and shopping area near to it/I didn't like the spa because there were no available staff during working houses, so there was no guide how to on the steam room as an example /I do recommend to instruct some of the restaurant staff how to smile on the customers face during serving them they need a (customer service lecture)
4 out of 5
by muhammad

This traveler left a rating score only Posted Mar 30, 2016 on Hotels
5 out of 5
by A verified traveler

A+

Posted Mar 24, 2016 on Hotels
Excellent location, friendly staff. Would stay there again
4 out of 5
by A verified traveler

good location

Posted Feb 14, 2016 on Hotels
nice hotel perfect location small rooms
4 out of 5
by A verified traveler

good location

Posted Feb 14, 2016 on Hotels
nice hotel perfect location
4 out of 5
by A verified traveler

nice

Posted Feb 14, 2016 on Hotels
nice hotel perfect location