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Reviews of Armada Istanbul Old City Hotel

4 out of 5
Armada Istanbul Old City Hotel
Ahirkapi Sok. No: 24, Sultanahmet, Istanbul, Istanbul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 524 out of 1000 reviews" "
Rating 8 - Good. 390 out of 1000 reviews" "
Rating 6 - Okay. 56 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing!
Stayed 4 nights in Apr 2024
Response from Ibrahim Akar, Duty Manager on Apr 22, 2024
Dear Linda, Thank you for your nice feedback. We are waiting you again. Best Regards

8/10 Good

Vasyl, Pelham Manor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, friendly staff, good breakfast , good location. The only one complain is bad WiFi in the room.
Stayed 8 nights in Mar 2024
Response from Ibrahim Akar, Duty Manager on Apr 22, 2024
Dear Vasyl,We are delighted to know that you had a good experience in Armada Hotel Istanbul, appreciating the friendliness of our staff and our breakfast. We will share your good words with the rest of the team.We will continue to improve all the little details to make to our guest experience even better.We do hope to see you again in the very near future. Warm regards,

10/10 Excellent

sultan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
24 hours front desk, very friendly, helpful and cooperative staff. Good breakfast. Would love to stay again.
Stayed 4 nights in Feb 2024
Response from Ibrahim Akar I Duty Manager on Mar 6, 2024
Hearty greetings from Armada Hotel IstanbulThank you for the amazing review. We are honored to have been your hosts and we are glad to read that your overall experience was exceeds the expectations. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.Thank you so much for trusting us as your accommodation during your Istanbul trip and we're looking forward to welcome you again. Best Regards

8/10 Good

Farah

Stayed 5 nights in Nov 2023

10/10 Excellent

Shaban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Mazen

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient and safe however the property need updates
Stayed 2 nights in Sep 2023

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the old town sites.
Stayed 7 nights in Aug 2023

8/10 Good

Abdulrahman

Liked: Cleanliness, staff & service
فندق هادي وجميل ، افطاره جيدجدا ،سهل الوصول اليه والمغادرة
Stayed 3 nights in Aug 2023

10/10 Excellent

ignacio jorge

Stayed 5 nights in Aug 2023

10/10 Excellent

Celia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and view are prime! I highly recommend this hotel. Staff is friendly and attentive.
Stayed 6 nights in Aug 2023

10/10 Excellent

Fawzi

Stayed 1 night in Aug 2023

8/10 Good

Moyses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's location is what makes it attractive for lodgers. Everything you want to visit in the Old City is within walking distance from Armada. Also, I loved the view of the Bosphorus and the Sea of Marmara from the roof, where a limited but hearty breakfast was served (I still think about the three different and delicious cheeses that were offered). My room was comfortable, although I did not appreciate the poor drainage of water in the shower (the floor does not slope down) and the boxed, triangular lamp above my bed that was too close to my head. On the other hand, Armada's rooftop restaurant offers authentic and delicious Turkish mezes and dishes. Enjoy a flavorful meal while viewing the Bosphorus or the Blue Mosque!
Stayed 7 nights in Jul 2023

10/10 Excellent

Bryant

Stayed 2 nights in Jun 2023

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

8/10 Good

Sabrina

Traveled with family
Liked: Cleanliness, staff & service
We liked the location of the hotel to main attractions in the old city and their on site restaurant especially breakfast option included in the price. The hotel needs some updates in the rooms.
Stayed 3 nights in Jul 2023

10/10 Excellent

joseph

Stayed 4 nights in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Close to tourist sites with friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

RoxAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is well informed and helpful.
Stayed 1 night in Jul 2023

8/10 Good

Eric S

Traveled with family
Liked: Cleanliness, property conditions & facilities
The rooftop view photos you see on their website are a bit wishful. I'd love to know what sort of photo wizardry was used to quadruple the size of that outdoor area! We liked our room but had a cold feeling from the staff. Customer service did not seem to be a priority.
Stayed 3 nights in Jun 2023

10/10 Excellent

Bilegt

Liked: Staff & service, property conditions & facilities
Great view to sea side, clean and staff are friendly
Stayed 1 night in Jun 2023

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the area and how close it was to the water and all the cultural sites.
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and walk-in distance to historical attractions.
Stayed 2 nights in Apr 2023

10/10 Excellent

Steen

Stayed 3 nights in Mar 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Vera

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, old-style hotel. Convenient location. Will stay next time.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Old hotel with low quality customer service
we got a room in the first floor; the heating and AC was broken, there’s no power outlet next to the bed. The shower unit was broken. The Wi-Fi did not work. The front desk staff had to be reminded several times of our requests.
Stayed 1 night in Jan 2023

8/10 Good

Sami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place nice hotel location is near to every thing I highly recommend this hotel

10/10 Excellent

Asrorkhuja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy place and nearby to the most sightseeing places

10/10 Excellent

Elena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room, excellent breakfast!!! Very close to historic sites.

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the coast

10/10 Excellent

john

Liked: Property conditions & facilities, room comfort
Very helpful service. Very clean
Stayed 2 nights in Oct 2022

6/10 Okay

David

Business traveler
Liked: Cleanliness, amenities
The location in the Old City is good and the interior decor is very attractive. But most of the customers stay only a single night so they don't use the laundry service which, I think, is why the dry-cleaning service is so unreliable. I have stayed several times and at the weekends the hotel is very noisy due to the wedding parties that they host and the hotel across the narrow road also blasts out loud music.
Stayed 4 nights in Oct 2022

8/10 Good

taraf

Stayed 1 night in Sep 2022

10/10 Excellent

Samuel

Stayed 1 night in Oct 2022

8/10 Good

Damien Rojob Ali

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
I really liked this Hotel than others in Istanbul. Its like a home which i preferred unlike mass skyscraper Hotel. The Staff's can speak very good English. I would definitely recommend it for short stay. The Hotel has no swimming pool or Gym etc i was there for one night and slept like a baby. The price are a bit too high but the free breakfast makes it worthwhile. If they were to compete with top hotels in Istanbul like Hilton they need to provide a similar facility
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Loved the stay. Everything was so clean and a great location
Stayed 6 nights in Sep 2022

10/10 Excellent

aisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice staff and good location
Stayed 4 nights in Sep 2022

8/10 Good

Rahmatullah

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Taha

Stayed 2 nights in Aug 2022

8/10 Good

Farnoosh

Traveled with group
Liked: Cleanliness, staff & service
Nice breakfasts
Stayed 6 nights in Aug 2022

10/10 Excellent

Chetan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exotic and Cosy
We stayed in sea facing room which was nice. P.S View is partial, u get a glimpse only since there are buildings / etc in front lane. Overall clean hotel, Exotic lobby with fountain- nice vibe. Room again cute and cozy with elements of history thrown in. Nice roof top restaurant with good 3 side views.
Stayed 2 nights in Jul 2022

2/10 Terrible

Abdullah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charge additional on site for a paid reservation
We booked a one room / 3 quests and paid 137 ( more than a room for two ) arrived to armada hotel , only to get charged 50 € more. I called ahead and saw confirmation for 2 quests while their listing on hotel.com clearly listed that room for 3 and for more money which we paid. They list one price and upon arrival demand for more money. After 8 hours of flight we had no patience and end up paying more.
Stayed 1 night in Jul 2022

8/10 Good

Israt

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and great location
Stayed 4 nights in Jul 2022

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, amenities
I love the hotel- my room overlooks the ocean, truly cozy and beautiful
Stayed 3 nights in Jul 2022

8/10 Good

Bernt

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good and clean hotel.
Good and clean hotel.
Stayed 1 night in Jun 2022

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent all the way around!
Stayed 1 night in Jun 2022