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Reviews of Bella Hotel

Bella Hotel
Osmanağa Mah. Yoğurtçu Şükrü Sk. No:5, Kadıköy, Istanbul, Istanbul

Reviews

8.0

Very Good

Rating 10 - Excellent. 17 out of 52 reviews" "
Rating 8 - Good. 24 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 4 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cem

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only internet keep dropping you out was concern but rest is a great value for price due to location and hospitality of staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent location that is very close to airport bus and ferries, great food and it is still quiet and very comfortable. The staff are very friendly and helpful. So glad we chose to stay here.
Stayed 1 night in Nov 2022
Response from Hotel Manager on Dec 21, 2022
Dear Tracy, Thank you for your stay in our hotel and we wish you a good day.We will be pleased to host you again.

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small boutique hotel
We stayed in Bella for 4 days, the place is very convenient next to the ferry dock and the bus stop and the kadikoy fish- produce market. Cleanliness is superb, look like the hotel have a recent renovation. Staff are very nice and helpful. Most of the guess are friendly Turkish people. Breakfast is simple but good to have if you don't have time for the real Turkish breakfast outside. Overall, we're very happy with our stay and will book again if we're back to Istanbul. Highly recommended.
Stayed 4 nights in Sep 2022
Response from Hotel Managment on Nov 1, 2022
Dear Duc,We were honored to welcome you in our hotel. Thank you for your comments and suggestions, we wish you health and happiness.

8/10 Good

Hasan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and incredible location
I've had a comfortable stay in general. The location is very good. Plenty of public transportation options at short walking distance. There were a lot of restaurants/shops/bars in few minutes walking distance. Staff was friendly and helpful at all times. The room was slightly smaller than what I expected seeing pictures but it was fine. I had issue with TV, but maintenance fixed it soon after I reported it. Only issue I had were the pillows were too thick for my preference, I asked for a different one but I was told it was one-size for all.
Stayed 5 nights in Aug 2022
Response from Hotel Managment on Nov 1, 2022
Dear Hasan,We were honored to welcome you in our hotel. Thank you for your comments and suggestions, we wish you health and happiness.

6/10 Okay

tarek, New port richey

Traveled with family
Location is good, but when we arrived our suite has no air conditioning, we stayed 2 hours moving to other rooms not suites, smells like smoke, very disappointed
Stayed 4 nights in Jul 2022
Response from Hotel Managment on Aug 29, 2022
Dear Tareek, First of all, thank you for your stay at our hotel.We had to take you to an available room for temporary rest in order to fix the air conditioning failure that occurred on the day you checked in at our hotel. Later, when the technical problem was fixed, we took you back to your room. For your information

8/10 Good

Arto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Eliska

Very comfortable big room and very clean. The location is near to the centre of Kadikoy. Also is near the bus station, airport bus stop and near to boat public transport.
Stayed 1 night in Sep 2021
Response from Hotel Managment on Oct 6, 2021
We were honored to host you in our hotel. Thank you and we wish you a healthy days.

10/10 Excellent

joseph

Stayed 1 night in Nov 2020
Response from Hotel Managment on Jan 7, 2021
Dear Joseph, Thanks for everything, Have a nice days

2/10 Terrible

Isam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Managment on Jan 5, 2020
Teşekkür eder, iyi günler dileriz.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Bella Hotel Managment on Sep 18, 2018
We were honored to welcome you in our hotel.Thank you very much for everything else.. Best Regards Bella Hotel Managment

8/10 Good

Fatih Zulkuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Hotel Manager on May 28, 2018
Thank you very much for everything

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel
It was alright
Stayed 3 nights in May 2018
Response from Hotel Manager on May 28, 2018
Thank you very much for everything..

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for ferry & bus transport (to airport) and centrally placed for all Kadikoy shopping, restaurants, cafes & bars
Response from Bella Hotel Manager on Feb 27, 2018
Thank You very much for everything, We will be honored to welcome you back to our hotel.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Good Location for budget tourists.
This hotel is good for tourists who would not mind staying in a congested neighborhood. Its value for money. But the breakfast wasn't great.
Response from Bella on Dec 5, 2015
Thank you for the evaluation you have done and wish them a good day. In order to better serve you in your evaluation it is very important to us. our respect

8/10 Good

Gina, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel
Bella Hotel is a cute hotel with great service and breakfast, close to everything in Kadikoy and right next to the waterfront for ferries to the main part of the city where you will find the Blue Mosque and Grand Bazzar.
Response from Bella Hotel Managment on May 23, 2015
Dear Gina, Thank you for everything, we wish you success in your work. We are proud to welcome you again in our hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
In transit to ferry
pleasant hotel near to ferry terminal in Kadikoy. It has all the usual amenities including clean room/bathroom/wife etc. Minimalist breakfast but sufficient for us. We had an overnight stay in order to catch the ferry early the next day so it was a good stop....not so sure about longer stay though??
Response from Bella on Jan 24, 2015
Dear Customer, Thank you for everything, we wish you success in your work. We are proud to welcome you again in our hotel.

10/10 Excellent

Mojitos, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, almost boutique!
Friendly counter-staff. It is very hard to find as it is off the main road and does not have a prominent sign sticking outwards. Nonetheless, the surprise awaits you when you check into the the room - very newly renovated with a nice bathroom. Clean and comfortable. Excellent bargain.
Response from Bella on May 9, 2015
Dear Customer, Thank you very much for everything, We will be honored to welcome you again in our hotel.

8/10 Good

Sami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage !
Stayed 6 nights in Dec 2023

8/10 Good

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
L' hôtel est bien situé, le personnel est à l'écoute, les chambres sont propres . Séjour agréable
Stayed 2 nights in Jun 2023

10/10 Excellent

Kadir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Bella Hotel on May 26, 2023
Sayın Kadir Bey, Öncelikle yapmış olduğunuz değerlendirme için teşekkür eder, Sağlıklı ve mutlu günler dileriz.

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
konum harika personel güler yüzlü ve yardımsever
Stayed 2 nights in Apr 2023
Response from Hotel Manager on Apr 13, 2023
Mustafa Bey,Yorum ve değerlendirmeleriniz için teşekkür eder, Sizleri tekrar misafir etmekten onur duyarız.

10/10 Excellent

Cecilia

Stayed 1 night in Apr 2023
Response from Manager on Apr 14, 2023
Dear CeciliaThanks for your point, Have a nice day

10/10 Excellent

Tufan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentrale Lage
Response from Hotel Manager on Jan 10, 2023
Dear Mr. Tufan, We wish you a good time with your family throughout your life.

8/10 Good

Hakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Manager on Apr 13, 2023
Değerlendirmeniz için teşekkür eder, Sizleri Tekrar misafir etmekten memnuniyet duyarız.

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente literie . Double vitrage accueil chaleureux.
Response from Hotel Manager on Dec 21, 2022
Dear Daniel, Thank you for your stay in our hotel and we wish you a nice day.We will be pleased to host you again.

8/10 Good

Hatice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
God beliggenhed ,men en del støj udefra.
Stayed 4 nights in Nov 2022
Response from Hotel Manager on Dec 21, 2022
Dear Hatice, Thank you for your stay in our hotel and we wish you a good day.We will be pleased to host you again.

10/10 Excellent

Melih

Stayed 2 nights in Sep 2022
Response from Hotel Manager on Apr 13, 2023
Melih Bey,Değerlendirmeniz için teşekkür eder, Sizleri tekrar misafir etmekten memnuniyet duyarız.

4/10 Poor

Düzgün

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage war einzige positive Bewertung. Sehr laut, nicht funktionierter Kühlschrank, Sanitereinrichtungen waren zum Teil deffekt..
Stayed 4 nights in May 2022

8/10 Good

Cem okan

Stayed 1 night in May 2022
Response from Hotel Managment on May 24, 2022
Merhaba Cem Bey, Değerlendirmeniz için teşekkür eder, iyi günler dileriz.

8/10 Good

Serdar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Hotel Managment on Nov 13, 2021
Teşekkür eder, Tekrar bekleriz.

6/10 Okay

Karla

Stayed 4 nights in Oct 2021
Response from Hotel Managment on Nov 13, 2021
Thank you for everything

8/10 Good

AYFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Hotel Managment on Oct 8, 2021
Sizleri otelimizde ağırlamaktan onur duyduk. Teşekkür eder, Sağlıklı günler dileriz.

8/10 Good

Sema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr Zentrales Hotel aber gediegen, personal sehr nett hilfsbereit und höflich. Ich war sehr zufrieden, falls ich wieder nach Istanbul reisen sollte werde ich wieder Hotel Bella Buchen.
Stayed 3 nights in Sep 2021
Response from Hotel Managment on Sep 25, 2021
Hallo Frau Sema, es ist uns eine Ehre Sie in unserem Hotel begrüßen zu dürfen, vielen Dank und wünschen Ihnen einen gesunden Tag.

10/10 Excellent

yusuf ümit

Traveled with family
Liked: Property conditions & facilities, room comfort
Kadıköyde tekrar gideceğim bir otel.
Küçük butik otel tarzında kaliteli nazik ve yardımsever personel.Tam kadıköy merkezde herşey yanıbaşınızda.Otele ait küçük restorantta çorba içip yemek yemenizi tavsiye ederim.Fiyatlar makul.Güvenilir bir otel.Teşekkürler
Stayed 3 nights in Sep 2021
Response from Hotel Managment on Sep 9, 2021
Merhaba Yusuf Bey, Bizleri tercih ettiğiniz için çok teşekkür eder, Mutlu ve sağlıklı günler dileriz.

4/10 Poor

Ramazan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Otelinizde 1 gün elektiriksiz kaldık ve o kadar söylememize rağmen hic bir önlem alınmadı oda değişikliği dahi yapılmadı 1 gece odada karanlıkta şarj dahi takamıcak kadar zor duruma geldik bida 304 odayı istemiyoruz ve bu hizmetden hiç memnun değiliz.
Stayed 1 night in Aug 2021
Response from Hotel Managment on Aug 26, 2021
Öncelikle odanızda meydana gelen kısa süreli arıza nedeni ile özür dileriz. Lütfen otel geneli kurallarımıza riayet ediniz...

10/10 Excellent

Akim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Top hôtel
Top séjours hôtel o top magnifique situer devant le port et centre ville !!! Personnel accueillant hôtel calme sure et rénover !!
Stayed 3 nights in Aug 2021
Response from Hotel Managment on Aug 23, 2021
Merci de nous avoir choisi.

6/10 Okay

Ümit

Stayed 1 night in Feb 2021
Response from Hotel Managment on Mar 15, 2021
Yapmış olduğunuz konaklama için teşekkür eder, sağlıklı günler dileriz.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
super zentral. Etwas in die Jahre gekommen aber sehr freundliches Personal. Frühstück ist etwas dürftig aber es macht sowieso mehr Spass draussen zu frühstücken.
Stayed 4 nights in Oct 2019
Response from Manager on Nov 21, 2019
Thank you very much for everything

8/10 Good

Selçuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kadıköyde merkezi otel
Otel çok merkezi bir yerde. Otobüs duraklarına, vapurlara, havalimanı servislerine, eğlence merkezlerine ve alışveriş merkezlerine yürüme mesafesinde. Kahvaltı yapmadığım için kahvaltısı hakkında yorum yapamayacağım. Odalar temiz, bazı odalar yandan da olsa deniz görüyor. Fiyatına oranla güzel otel
Stayed 4 nights in Aug 2019
Response from Hotel Manager on Sep 10, 2019
Sayı Misafirimiz; Otelimizde sizi misafir etmekten onur duyduk.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from manager on Jun 29, 2019
Teşekkürler Thank you

8/10 Good

Hasan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019
Response from managment on Apr 1, 2019
Thanks a lot

10/10 Excellent

MELEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel hizmet
Harika
Stayed 3 nights in Dec 2018
Response from Hotel Müdürü on Jan 16, 2019
Sizleri otelimiz'de misafir etmekten onur duyduk

6/10 Okay

Verified traveler

Response from Managment on Apr 17, 2018
Thank you for everything else

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lage super sehr sauber freundliches Personal immer wieder gerne
Stayed 3 nights in Feb 2018
Response from Manager on Mar 7, 2018
Vielen Dank. Wir warten wieder

4/10 Poor

Mert

Disliked: Property conditions & facilities, room comfort
Hak değil..
Rezervasyonumuzun önceden yapılmasına rağmen oda ayrılmamış ve resepsiyonda bize 2 zorunlu seçenek sunulması çok çirkindi. Büyük yatak isterseniz üşüyeceksiniz çünkü klima bozuk yada iki ayrı yatağı birleştireceklerini bunun için de beklememiz söylendi.Bekleyecek halimiz olmadığından donduk.Çok yorulmuştuk bari bi spa kullanalım dedik spa otel konaklamasına dahil değil ücretlendirilir dendi bu da bi tugaf onu da geçtik, 2 tane minik damla su içtik bunlardan bile ekstra para alınması çok çirkin suyun ikram olması gerekirdi. Odada buklet malzemesi bile yoktu sadece 2 şampuan vardı o kadar, saolsunlar onu da düşünmüşler. 300 tl gibi bi rakam ödeyip bunlarla karşılaşmak hiç olmadı sadece kahvaltı ve yatak temizdi onlara dua etdik. Otel yönetiminin dikkatini umarım çekeriz başka misafirler böyle şikayetci olmasın.
Response from General Manager on Dec 21, 2016
Merhaba , Öncelikle otelimizde yapmış olduğunuz konaklama için teşekkür ederiz. Rezervasyonunuz olduğu halde otelde bekletildiğinizi belirtmişsiniz. otelimizin c/in- c/out saatleri satın almış olduğunuz online satış sitesinde belirtilmiştir. Ayrıca c/in saatinden önce müsait oda olması halinde kesinlikle misafir bekletilmemektedir. Minibar ve diğer hizmetlerin ücretli olduğuda yine bilgilerinize sunulmuştur. Online satış sitelerinde Minibar, hamam, sauna vs .. ücretli olarak hizmet vermektedir.

8/10 Good

Senol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Bella on Apr 30, 2016
Dear Customer, Thank you for everthing.

8/10 Good

Verified traveler

Liked: Cleanliness
Zentral in Kadiköy
Hotel ist super angebunden an Bus , Metro und Fähre. Die Zimmer sind sehr sauber. Bei offenem Fenster kann man nicht schlafen , weil es draußen zu laut ist Klimaanlage war leider kaputt Person spricht nur vereinzelt Englisch
Response from Bella Hotel Managment on Nov 23, 2015
Liebe, unser Gast. Zunächst einmal vielen Dank für den Kommentar, den Sie gemacht, wir wünschen Ihnen einen guten Tag. Wir wieder, wir fühlen uns geehrt, uns begrüßen zu dürfen

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
leuk hotel
Een erg leuk en prima verzorg hotel. Personeel zeer behulpzaam. Het ligt wel in een hele drukke omgeving. Oordopjes mee voor het slapen.
Response from Hotel Managment on May 12, 2015
Dear Customer , Thank you very much for everything else .

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Eziyet olabilir
Kabus! Fırın gibi bir oda! Klima çalışmıyor! Yan oda gecenin dördünde klimasını açınca odaya kamyon girmiş gibi bir sesle uyandım. Çalışanlar bulamayınca sesin kaynağını bulmak da bana düştü. Aynı paraya bu yakada çok daha iyi oteller dururken ancak uykunuz yoksa, sıcağı ve gürültüyü seviyorsanız kalınır burada.
Response from Bella on Jan 3, 2015
Merhaba Öncelikle otelimizde kalmış olmanızdan dolayı teşekkür eder, iyi çalışmalar dileriz. Konaklamış olduğunuz tarihlerde kaydınıza rastlayamadık.. Konaklama yaptığınız tarih ve oda bilgilerinizi göndermenizi rica eder, Tekrar teşekkür ederiz. Saygılarımızla Bella Hotel Yönetimi

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Bella on May 9, 2015
Dear Customer, Thank you for everything else,