Best Western Empire Palace Hotel & Spa - Special Class

Photo gallery for Best Western Empire Palace Hotel & Spa - Special Class

Lobby
Premium bedding, down comforters, Tempur-Pedic beds, minibar
Premium bedding, down comforters, Tempur-Pedic beds, minibar
Premium bedding, down comforters, Tempur-Pedic beds, minibar
Premium bedding, down comforters, Tempur-Pedic beds, minibar

Overview of Best Western Empire Palace Hotel & Spa - Special Class

Best Western Empire Palace Hotel & Spa - Special Class

4.0 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Hocapasa Mah. Hudavendigar Cad. 17/19, Sirkeci, Old City Sultanahmet, Istanbul, Istanbul, 34110

Explore the area

  • Popular LocationHagia Sophia10 min walk
  • Popular LocationGrand Bazaar11 min walk
  • Popular LocationBlue Mosque14 min walk
  • AirportIstanbul (ISL-Ataturk Intl.)33 min drive

Choose dates to view prices

About this area

Istanbul

Best Western Empire Palace Hotel & Spa - Special Class is located in Istanbul City Center, a neighborhood in Istanbul, and is in the entertainment district and near a metro station. Hagia Sophia and Topkapi Palace are cultural highlights, and travelers looking to shop may want to visit Grand Bazaar and The Egyptian Bazaar. Traveling with kids? Don't miss Basilica Cistern and Isfanbul Theme Park. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Basilica Cistern - 9 min walk
  • Hagia Sophia - 10 min walk
  • Topkapi Palace - 10 min walk
  • Grand Bazaar - 11 min walk
  • Blue Mosque - 14 min walk

Getting around

  • Gulhane Station - 3 min walk
  • Istanbul Cankurtaran Station - 14 min walk
  • Istanbul Airport (IST) - 47 min drive

Restaurants

  • Can Oba Restaurant - 2 min walk
  • Pizza de lavia - 2 min walk
  • Hocapaşa Pidecisi - 2 min walk
  • Hafız Mustafa - 3 min walk
  • Kasap Osman - 3 min walk

About this property

Best Western Empire Palace Hotel & Spa - Special Class

Family-friendly Istanbul hotel in Istanbul City Center, walk to The Egyptian Bazaar
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a sauna, a coffee shop/cafe, and coffee/tea in a common area. All 40 soundproofed rooms provide free WiFi, free wired Internet, and Tempur-Pedic beds. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like pillow menus and slippers.
Best Western Empire Palace Hotel & Spa - Special Class offers 40 accommodations with minibars and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (TRY 60 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Sauna
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Russian
  • Turkish

Business services

  • Conference space (151 square feet)

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • TV in lobby

Restaurants on site

  • Coffee House

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
1 per room (up to 15 lbs)
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for TRY 225.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 1000 per room (one-way)
  • Nearby parking fee: TRY 60 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: TRY 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Turkey. This Hotel property is awarded the following classification: Special Class.

Property is also known as

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Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 85 out of 282 reviews
5 - Excellent 30%
Rating 4 - Good. 130 out of 282 reviews
4 - Good 46%
Rating 3 - Okay. 51 out of 282 reviews
3 - Okay 18%
Rating 2 - Poor. 11 out of 282 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 282 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for sightseeing in the old city and also close to all public transport
Stayed 10 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

3/5 Okay

Disliked: Room comfort
To much noise came from outside specials the metro so you cannot sleep well We took room on 4th floor and the sound was so high
Stayed 3 nights in Dec 2021

4/5 Good

Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel. The location is perfect , minutes from the most popular places. The breakfast was very good . But the best of everything was the service. At the reception they make you feel like you are the most important guest. Something like you are visiting friends. I definitely will recommend this hotel to anyone.
Stayed 13 nights in Sep 2021