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Premium bedding, down comforters, Tempur-Pedic beds, minibar
Premium bedding, down comforters, Tempur-Pedic beds, minibar
Premium bedding, down comforters, Tempur-Pedic beds, minibar
Premium bedding, down comforters, Tempur-Pedic beds, minibar

Guest reviews

4.0 out of 5 Very Good
265 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Spa
Restaurant
Business Services
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationBasilica Cistern9 min walk
Popular LocationHagia Sophia10 min walk
Popular LocationTopkapi Palace11 min walk
AirportIstanbul (ISL-Ataturk Intl.)45 min drive

Choose dates to view prices

  • Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed, Non Smoking, Refrigerator
  • Standard Room, 1 Double Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsStandard Room, Multiple Beds, Non Smoking
  • Standard Room, 2 Twin Beds, Non Smoking

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Room, 2 Twin Beds, Non Smoking
  • Family Room, Multiple Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 2 Twin Beds
    More detailsFamily Room, Multiple Beds, Non Smoking

About this area

Istanbul

Located in Istanbul's Istanbul City Center neighborhood, Best Western Empire Palace Hotel & Spa is in the city center and near a metro station. Hagia Sophia and Topkapi Palace are cultural highlights, and travelers looking to shop may want to visit Spice Bazaar and Grand Bazaar. Traveling with kids? Make time for Isfanbul Theme Park, or check out an event or a game at Vodafone Arena. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Spice Bazaar - 9 min walk
  • Basilica Cistern - 9 min walk
  • Galata Bridge - 10 min walk
  • Hagia Sophia - 10 min walk
  • Topkapi Palace - 11 min walk

Getting around

  • Gulhane Station - 2 min walk
  • Istanbul Cankurtaran Station - 14 min walk
  • AirportIstanbul (IST) - 56 min drive

Restaurants

  • Coffee House — 1 min walk
  • Meşhur Filibe Köftecisi — 3 min walk
  • Bitlisli — 3 min walk
  • Ali Usta Çig Köfte — 3 min walk
  • Tarihi Eminönü Dürümcüsü — 4 min walk

About this property

Best Western Empire Palace Hotel & Spa

Family-friendly Istanbul hotel in Istanbul City Center, walk to Spice Bazaar
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. All 40 individually decorated rooms provide free WiFi, free wired Internet, and Tempur-Pedic beds. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like pillow menus and slippers.
Best Western Empire Palace Hotel & Spa offers 40 accommodations with minibars and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional sanitization guidelines of Safe Tourism Certification Program (Turkey)
Follows standard sanitization guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Parking nearby: TRY 60 per day
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Sauna
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Russian
  • Turkish

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference space (151 square feet)

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for TRY 225.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 400 per room (one-way)
  • Nearby parking fee: TRY 60 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: TRY 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Turkey. This Hotel property is awarded the following classification: Special Class.

Property is also known as

Best Western Empire Palace Hotel Special Class
Best Western Empire Palace Hotel Special Class Istanbul
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Frequently asked questions

Can I cancel my reservation for free at Best Western Empire Palace Hotel & Spa and receive a full refund?
Yes, Best Western Empire Palace Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Empire Palace Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Empire Palace Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Best Western Empire Palace Hotel & Spa?
Best Western Empire Palace Hotel & Spa doesn't offer parking.
What time is check-in at Best Western Empire Palace Hotel & Spa?
Check-in is from 2:00 PM–anytime.
What time is check-out at Best Western Empire Palace Hotel & Spa?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Best Western Empire Palace Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of TRY 400 per room, one-way, applies.
Where is Best Western Empire Palace Hotel & Spa located?
This family-friendly Istanbul hotel is located in the historical district, within a 10-minute walk of New Mosque, Spice Bazaar, and Basilica Cistern. Galata Bridge and Hagia Sophia are also within 10 minutes. Gulhane Station and Sirkeci Station are within a 5-minute walk.
4.0
Very Good
5 - Excellent
78
4 - Good
123
3 - Okay
49
2 - Poor
11
1 - Terrible
4

4.2/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located. friendly staff. Should remove the TVs in the lobby.
Stayed 5 nights in Feb 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy Not good breakfast Wait for much time room cleanning
Stayed 4 nights in Aug 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Nice hotel but difficult to have taxi if you are with your family. Breakfast are limited.
Stayed 6 nights in Aug 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Good experience for young people not old one.
It’s good hotel but the biggest problem was that there are no car can come to the hotel so it was difficult to walk with the family to reach the main road.
Stayed 5 nights in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
Stayed 2 nights in Apr 2019

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