The only positive thing I can say is that the staff helped us carry our cases to the 5th floor, as there is no lift. Apart from that, there is nothing positive to say. The room looks nothing like the pictures, in reality, it is really dirty and looks like it hasn't been decorated in years. Our balcony window had a hole smashed in it. The wallpaper had writing on and was peeling off. The air conditioning unit was dusty and we didn't actually have the remote control for it, despite calling reception 3 times, so we were unable to turn it off/on or change the temperature. Being on the top floor, the WiFi barely worked. There was no hot water for the shower, and by this point, we had already decided to leave the next day. Although the hotel can't be blamed for this, the neighbourhood isn't very nice either.