Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
4.0 Room cleanliness
2.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Yasmine from Egypt

Good Hotel for sleeping only

Posted Dec 31, 2012
Pros: Bed
Cons: Water Toilet
Location: 5 min from Taksim SQ.
The refrigerator was not working & we informed them many times in the front desk & they do nothing. A bad smell of plumbing was coming from bathroom when we opened the water. The breakfast buffet was the same the whole week "the same food the same drink" we had to go breakfast outside coz we get bored of the same food. The toilet water wasn't good; after finishing peeing, water is everywhere outside the toilet.
4 out of 5
by SilverSky from London, UK

Better than expected considering mixed reviews

Posted Oct 10, 2012
Pros: Great food including room service.
Cons: I expected more staff members to be able to speak and understand English.
Location: London, UK
After reading the mixed reviews, I was initially a bit wary but I was pleasantly surprised at the quality of this hotel. Room: Clean and comfortable. Not as high a standard as you would expect from the rating but looking at the reviews of most hotels in Istanbul, this is not unusual, apparently. Usual amenities available in the room including a mini-safe in the wardrobe. There was only a shower with no bath - but bearing in mind this was a standard room. Staff + Service: Staff were all very helpful and friendly - only reason I gave 3 was not all members were able to speak or understand English, which for a significant sized hotel in a tourist location was surprising. Room service: Excellent food and very quick service. Price was not excessive considering it was room service. Portions were generous - almost as big as American hotel portions! Breakfast: Standard buffet style breakfast with the usual pastries and bread, fruits, cereal, yoghurt and also cooked meats and cold meats. Fruit juices, water and tea and coffee was also available. Summary: All in all, this was a nice hotel for a short trip and I would come back again.