Ratings based on 75 Verified Reviews

3.7 out of 5
81% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by naimuddin from Bolton

Five star

Posted Feb 26, 2016 on Hotels
Very pleased with services
Comment from Hotel Management
Mar 18, 2016 by Emre, Hotel Management
Dear Guest, Thank you for your comment and hope to service you at our hotel again. Regards. Guest House
3 out of 5
by Gregory from Dalaman

Posted Aug 13, 2015 on Hotels
Just stayed a couple nights. Not a bad room for the price. But not for seniors or handicapped people to stay because so hard to get to the rooms by stairs.
Comment from Hotel Management
Oct 24, 2015 by Emre, Hotel Management
Thank you very much for your comment.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tripoli, Libya

Good Location

Posted Jul 1, 2015
Pros: It's location and staff. Also the fact that their are a variety of restaurants nearby.
Cons: Internet connection
Location: Great view of the sea from the terrace, bus route near on Kennedy which is a short ride to the ferries, also good walk along Kennedy even area to swim
Everything you need is close by, restaurants, barber, convenient stores, laundry and so on. Bus stop is around the corner and great view of the sea from the terrace.
Comment from Hotel Management
Aug 23, 2015 by Emre, Hotel Management
Thank you very much for your comment. Emre
1 out of 5
by Ghazaleh from Vancouver, BC, Canada

I do not recommend this place at all

Posted May 30, 2015 on Hotels
Staff: do NOT speak English. Even the receptionists. not only they could not help with nothing; but also if I had an issue or complain (no water , no cleaning etc) it would not get addressed AT ALL. Cleaning: I came home and my room was not serviced. No clean towel , no shampoo, no soap, garbage was still there, used towels still on the floor, and bed was not made. This is considering that "daily housekeeping" was listed as one of the services they had to offer. When I asked the receptionist , they obviously could not speak English or understand me. Breakfast: very basic. For example strawberries were smoothed and rotten and cucumbers were also watery and not fresh at all. There was not much you could choose from. Locations: it's in Sultanahmet, but it's a 20 minute Uphill walk from the metro and from the Blue mosque and Hagia Sofia. I can tell you will be able to find better hotels in the neighbourhood that closer to those listed places with the same or better price. Building condition: recently renovated so that was nice. But no elevators and you will have to walk up and down ALot of stairs even if you are only on second floor (there are three floors). 1st night; from 3-10:30pm there was no water in the building. So no shower, no washing hands and face, no tea or drink is the whole hotel. That was extremely inconvenient and the staff did not do anything to help. Such as offering to buy spring water, or somehow compensating for their shortcoming.
Comment from Hotel Management
Mar 18, 2016 by Emre, Hotel Management
Dear Guest, Thank you for your comment. Your comments always help to improve our service for our valuable guests. there are the staffs speaks English, Russian and Arabic. we have high scores for cleaning. hope to have a chance to service you again at our hotel with the diffirence. Regards. Guest House
2 out of 5
by Terence from London

Wins on location, decidedly not on comfort

Posted May 25, 2015 on Hotels
Wonderfully located hostal, family run. Room very small, no chair. AC. Room not cleaned over 5 nights. Be aware of variable charges as I paid for 4 nights at one price and an additional night was oddly 18 pounds cheaper! Nice roof terrace with views over the Sea of Marmera. Adequate, if highly variable breakfast included.
5 out of 5
by Laurence from Sunderland

Excellent Service

Posted May 19, 2015 on Hotels
I stayed at the hotel for four days overall and found the staff to be friendly, helpful and efficient. The room was a good size and very comfortable. The breakfast room was at the top of the hotel and had a delightful view of the harbour. I should point out that there is no lift and the stairs are the old - fashioned spiral sort, so if you are as unhealthy as I am, they are a bit of a struggle.The location was quite good. Near enough to the sites to get to easily and far enough away to be peaceful.
2 out of 5
by A verified traveler from London, England

You Pay For What You Get

Posted Mar 5, 2015
Pros: Nothing
Cons: Everything could be improved in this hotel.
Location: The hotel is located at the bottom of a hill so if you want to walk anywhere, it is always an uphill walk.
No elevator in this hotel. If you have luggage, you will have to bring it up one or two flights of stairs and back down again when you checkout. You will also have to bring it up a few more stairs in order to reach the hotel's main entrance. The street location of this hotel is near railroad tracks and unpleasant. It can get scary at night with no people around. The room I was in was never cleaned my entire stay. Water in shower gets warm, not hot at best. Same with faucet. Heat in room gets warm at its highest setting. Bathroom was dirty with mold on the shower walls and shower floor. Disgusting bathroom. Room had holes in the wall and needed repair. Picture of room shown on Expedia was not at all the room I received. Most staff cannot speak English, especially at night. No phone in the room. Buffet breakfast, if you want to call it that, is very limited. You cannot sleep in the morning due to all the noise from people going up and down the stairs to get breakfast. Breakfast is serve on the top floor, gets chilly, bring a coat when you go to eat breakfast. No safe deposit box in room and no where to store your computer / electronics in the lobby. Be aware of many scam artists in the area of the hotel as well.
4 out of 5
by Diane from Santa Ana, CA

Great Value Hotel/Guesthouse

Posted Feb 26, 2015 on Hotels
This is a pretty good hotel, especially for what you're paying for. I actually stayed here 2 nights. The first room was a bit below my expectations since the shower did not drain properly, so I had to run it off and wait for the water to drain. But other than that, the room was spacious and clean. The second night I stayed we were in a different room and had to go many flights up the stairs. Definitely not a hotel for the handicapped or disabled. The room was better, but the water in the shower wasn't as hot as I would have liked. I guess you can't have it all here, but you do get what you pay for. And it was still worth it, in my opinion. The best part about this hotel is the service. Violetta and Yesse ran the front desk and were very friendly and helpful. They left me with a good impression of this place, despite the shower issues. The location is perfect for Old City Sultanahmet and right behind the Blue Mosque. It's only a couple minute walk from the Hippodrome and a 9 minute walk to the Sultanahmet Tramway Station. The Wi-Fi and breakfast was free, so that was nice also. They provide you with cereals, European ham, cheeses, bread, and olives, the typical Turkish breakfast, alongside tea or coffee. I would stay here again when I go back to Istanbul.
3 out of 5
by John from California, USA

Decent Place

Posted Jan 5, 2015 on Hotels
Friendly staff and great location. The rooms were cramped and in a slight state of disrepair. Not bad for just sleeping the night, but not recommended if you are the type of person who spends time lounging in the room. Plenty of restaurants close by and within walking distance to the Hagia Sophia, the Blue Mosque, and the Grand Bazaar.
5 out of 5
Recommended
for Everyone
by A verified traveler

the location is perfect, the locals very helpful

Posted Jan 5, 2015
Pros: the location and the senior members of staff very welcoming as per the custom of turkey. welcoming guests with honour
Cons: the attitude of the younger members possibly. assistance with our luggage on the day of our departure would have gone a long way.
Location: lots to do in general a city full of adventure
my mother and i had a great time. the senior members of staff were more welcoming and assisted us greatly. it was an amazing stay. very clean and a safe environment. locals and the entire city is vibrant and buzzing.