Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

The hotel was okay, But very bad internet and-

Posted Jul 14, 2016
The door access card should be recharged every day many times and sometimes the sfat are busy you should stay in que till you renew the re-charging ,and the internet will make you crazy, also if you want to call from the hotel forget it because the cost of the domestic and international calls is very expensive otherwise everything was okay.
2 out of 5
by A verified traveler

Posted Apr 10, 2016
Cons: The breakfast could have some more variety. More fruit, more eggs.
The hotel was generally nice, although there is some room for improvement in the breakfast spread. For some reason the phone by the bed in my hotel room did not work, so when the front desk called me they called the phone in the bathroom. This was really strange. After an unusual experience in the hotel, I was very concerned about fire safety in the building. During my stay there was a fire in the hotel. Although there was smoke pouring out of one of the hotel floors, NONE of the smoke/fire alarms or detectors went off in the hallways, in my hotel room, or in the lobby. Thankfully no one was hurt and the fire department arrived immediately to take care of the situation. However, I remain very concerned about the fact that the fire/smoke alarm system was not activated during this serious event.
5 out of 5
by Feras

Good but bad Internet

Posted Apr 9, 2016 on Hotels
Great hotel but WIFI was really a disaster
5 out of 5
by Enes from Danimarka

Nice hotel

Posted Mar 28, 2016 on Hotels
Very nice food and service.
Comment from Hotel Management
Jun 4, 2016 by Muge Ozturk, Hotel Management
Dear Valued Guest, We are so glad to hear that you've enjoyed with our food and service. We are always will be delighted to welcome you back to our hotel. Kind Regards,
4 out of 5
by Daniel from London

For a business trip, it does the job great!

Posted Mar 19, 2016 on Hotels
perfect for a business trip, easy access to everywhere you would need, and still convenient enough to stroll to the heart of Istanbul in the space of an hour.
4 out of 5
by Tolga B.

Preis Leistung super

Posted Feb 11, 2016 on Ebookers
Etwas in die Jahre gekommene Ausstattung in den Zimmern. Aber vollkommen ausreichend, Super Aussicht von der Roof Bar aus. Sehr nettes Personal. Immer wieder gerne
4 out of 5
by Sheraz from Seattle, USA

Not great but good.

Posted Dec 4, 2015 on Hotels
Room was a bit small but clean and comfortable. I could hear the lobby noise in the room which is not good. Bathroom was small but had all the basic amenities. There are a couple of restaurants in the hotel with one of them offering lunch buffet. Staff was very cooperative. The hotel is a bit far from the Sultan Ahmet tourist area but cabs are available at the door step with one way charge of about TL40 in busy traffic.
Comment from Hotel Management
Mar 5, 2016 by Muge Ozturk, Hotel Management
Dear Sheraz, First of all, we would like to thank you for taking the time to share your feedback regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in the near future. Kind Regards,
5 out of 5
by rifat from balikesir

merkezi

Posted Oct 31, 2015 on Hotels
merkezi bir otel, temiz ve guvenli.
Comment from Hotel Management
Mar 5, 2016 by Muge Ozturk, Hotel Management
Sayın Rıfat Bey, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz.
4 out of 5
by A verified traveler

Posted Oct 30, 2015 on Hotels
Comment from Hotel Management
Mar 5, 2016 by Muge Ozturk, Hotel Management
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz.
5 out of 5
by A verified traveler from københavn

Lever op til sit navn.

Posted Oct 25, 2015
Jeg vil starte med at lægge ud at servicen er helt i top. Venlige personale som gjorde alt for at jeg følte mig godt i deres selskab.
Comment from Hotel Management
Jan 7, 2016 by Muge Ozturk, Hotel Management
Dear Mr. Bayram, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future.