Asker Ocagi Cd. No:1, Taksim, Sisli, Istanbul, Istanbul
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I was already familiar with Divan; however, had not seen the spa which adds to the convenience and completes the stay. It is a gem of a boutique hotel among the highrises around it, built and furnished in high quality, timeless pieces and the staff is very professional yet friendly.
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,
Dear Valued Guest,Thank you very much for your scored.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
10/10 Excellent
Mehmet Hasan
Feb 28, 2024
Mehmet Hasan
Stayed 2 nights in Feb 2024
Response from Cemal Tamer on Mar 21, 2024
Değerli Misafirimiz Mehmet Hasan Bey,Puanlamanız için çok teşekkür ederiz.Sizleri tekrar aramızda görmeyi ümit eder,En derin saygılarımızı sunarız.Ön Büro MüdürüCemal Tamer
The property very well managed and the staff were very helpful .I recommend this property very highly
Jamal
Stayed 5 nights in Feb 2024
Response from Cemal Tamer on Feb 26, 2024
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
10/10 Excellent
Mohammed
Feb 24, 2024
Mohammed
Stayed 2 nights in Feb 2024
Response from Cemal Tamer on Mar 21, 2024
Dear Mr.Mohammed,Thank you very much for your scored,We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
When I’m in Istanbul (three times a year) I stay in Divan. Always a pleasure!
Dino
Stayed 3 nights in Nov 2023
Response from Cemal Tamer on Feb 26, 2024
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
The place and staff was wonderful and comfortable.
Mustafa
Stayed 3 nights in Dec 2023
Response from Cemal Tamer on Feb 19, 2024
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
Dear Valued Guest,Thank you very much for your valuable and kind feedbacks,We would like to welcome you again in our hotel,Kindest Regards.Front Office ManagerCemal Tamer
10/10 Excellent
Narmin
Jan 15, 2024
Narmin
Stayed 1 night in Jan 2024
Response from Cemal Tamer on Jan 18, 2024
Dear Valued Guest,Thank you very much for your valuable scored.We would like to welcome you again in our hotel and thank you for your staying with us.Kindest Regards,Front Office ManagerCemal Tamer
6/10 Okay
anjolie
Jan 7, 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible rooms and dysfunctioning toilet
We checked in just after Christmas. Our first room was placed on a smoking floor despite asking for it to be non-smoking. The next room had a dysfunctional toilet.
The spa asks you to cover your hair but no one follows this rule it is instead just a money making rule to force people to buy swim caps that they conveniently sell for a 1000% mark up.
Overall disappointed.
anjolie
Stayed 5 nights in Dec 2023
Response from Cemal Tamer on Jan 9, 2024
Dear Valued Guest,We would like to apologize that you had such a bad experienced.We would like to state that we have reported your complaints to the relevant departments and have taken the necessary actions.Thank you for your understood and staying with us,Kindest Regards.Front Office ManagerCemal Tamer
8/10 Good
Masoud
Dec 27, 2023
Masoud
Stayed 3 nights in Dec 2023
Response from Cemal Tamer on Dec 29, 2023
Dear Mr.Masoud,Thank you for your scored,Wish you the best and happy new year!Kindest Regards.Front Office ManagerCemal Tamer
Very friendly staff, exceptional breakfast and service
Kadir
Stayed 5 nights in Dec 2023
Response from Cemal Tamer on Dec 21, 2023
Dear Valued Guest, Thank you very much for your valuable and kind feedbacks. We would like to welcome you again in our hotel and thank you for your staying with us. Kindest Regards. Front Office ManagerCemal Tamer
Dear Valued Guest, Thank you very much for your feedback. We would like to welcome you again in our hotel and thank you for your staying with us. Kindest Regards. Front Office Manager Cemal Tamer
We had a wonderful experience at Divan Hotel. Every staff member I encountered specially Mr.Ali& Mr. Gerkemat at front desk were delightful and eager to help! Thank you!🙏🌹
Sanaz
Stayed 1 night in Dec 2023
Response from Cemal Tamer on Dec 13, 2023
Dear Valued Guest, Thank you very much for your feedback. We would like to welcome you again in our hotel and thank you for your staying with us. Kindest Regards. Front Office Manager Cemal Tamer
Dear Valued Guest, Thank you very much for your feedback. We would like to welcome you again in our hotel and thank you for your staying with us. Kindest Regards. Front Office Manager Cemal Tamer
Dear Valued Guest, Thank you very much for your feedback. We would like to welcome you again in our hotel and thank you for your staying with us. Kindest Regards. Front Office Manager Cemal Tamer
You have to pay €100 extra to have your guest in your room like a boutique hotels
Elias
Stayed 4 nights in Nov 2023
Response from Cemal Tamer on Nov 20, 2023
Dear Valued Guest,As you have mentioned we have 100 price policy for guests you want to host from outside your room,in accordance with the hotel procedure.Thank you for your staying with us,Best Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,Greetings from Divan Istanbul Hotel,We would like to welcome you in our hotel again and thank you very much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
The Divan Istanbul was perfect for our needs. We only spent one night there but we had dinner and their breakfast buffet where the food was very good at both. Additionally, we used the swimming pool in the morning and walked around the shops in the area before heading to the airport.
Jeffrey
Stayed 1 night in Oct 2023
Response from Cemal Tamer on Oct 30, 2023
Dear Valued Guest,Thank you very much for your valuable feedbacks.We would like to welcome you again in our hotel and thank you very much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,Thank you very much for your valuable feedbacks.We would like to welcome you again in our hotel and thank you very much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,We would like to welcome you again in our hotel and thank you very much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,We would like to welcome you in our hotel again and thank you very much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
The temperature in my room had to be adjusted many times
Fredreika
Stayed 6 nights in Sep 2023
Response from Cemal Tamer on Oct 16, 2023
Dear Valued Guest,We would like to apologize regarding your experices that you had.Thank you so much for your understood and staying with us,Kindest Regards.Front Office ManagerCemal Tamer
I don’t understand how this place is 8.8/10 on Expedia. I have been in hotels with 8.8 rating that were booked via Expedia and this was not similar to any of them. The price doesn’t match the quality of this hotel. If you’re planing on paying that rate, there are plenty of better hotels near Taksim area.
Behzad
Stayed 3 nights in Oct 2023
Response from Cemal Tamer on Oct 16, 2023
Dear Valued Guest Mr.Behzad,Greetings from Divan Istanbul Hotel,First of all we would like to apologize regarding that you have experiences.We would like to kindly ask you could you share your experiences with us so that we can improve ourselves?Thank you so much your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,Greetings from Divan Istanbul Hotel,We would like to welcome you in our hotel again and thank you for your staying with us.Kindest Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,Greetings from Divan Istanbul Hotel,Thank you for your staying with us and for your valuable feedback.Wish you the best,Kindest Regards.Front Office ManagerCemal Tamer
this is the best Hotel by far ,and the assistance manger mr Sinai made it so easy for us He even give me his personal cell and called me on his day off to make sure we are doing fine , this is the only place we gonna stay going forward and i suggest this hotel for any special occasion you may have .
Homayoun mike
Stayed 8 nights in Sep 2023
Response from Cemal Tamer on Oct 10, 2023
Dear Valued Guest,Greetings from Divan Istanbul Hotel,Thank you very much for your valuable and kind feedbacks,especially for our colleague Mr.Sinan,We would like to welcome you in our hotel and thank you for your staying with us!Kindest RegardsFront Office ManagerCemal Tamer
Lovely hotel, great staff, and the most comfortable hotel bed I’ve ever slept in. Would stay again next time I’m in Istanbul.
Melek Cansu
Stayed 3 nights in Sep 2023
Response from Cemal Tamer on Oct 10, 2023
Dear Valued Guest,Greetings from Divan Istanbul Hotel,Thank you very much for your valuable and kind feedbacks,We would like to welcome you in our hotel and thank you for your staying with us!Kindest RegardsFront Office ManagerCemal Tamer
10/10 Excellent
Rengin, Detroit
Oct 5, 2023
Rengin
Stayed 2 nights in Oct 2023
Response from Cemal Tamer on Oct 27, 2023
Dear Valued Guest,We would like to welcome you in our hotel again and thank you very much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,Greetings from Divan Istanbul Hotel,Thank you very much for your valuable feedbacks,We would like to welcome you again and thank you very much for your staying with us,In the meantime regarding your complaints that we would like to kindly inform you we will pay more attention due to your feedbacks and we apologize for any inconvenience.Kindest Regards.Front Office ManagerCemal Tamer
10/10 Excellent
Mustapha
Traveled with partner
Sep 29, 2023
Liked: Cleanliness, staff & service
IT’s second time we been to this hotel and it’s gets better every time we stay. Staff are very friendly and helpful, the rooms are clean and comfortable the food is great lots of choices of food. And lots of restaurants next door. Can’t wait to visit again. I like to thank all the staff that made our stay very enjoyable and comfortable. All the best and keep up with good work. Mustapha Elghorri
Mustapha
Stayed 4 nights in Sep 2023
Response from Cemal Tamer on Sep 29, 2023
Dear Mustapha Elghorri,Greetings from Divan Istanbul Hotel,Thank you very much for your valuable and kind feedbacks and thanks a lot for your staying with us!We would like to welcome you in our hotel again,Kindest Regards.Front Office ManagerCemal Tamer
10/10 Excellent
Tamer
Sep 27, 2023
Tamer
Stayed 1 night in Sep 2023
Response from Cemal Tamer on Sep 28, 2023
Değerli Misafirimiz,Divan İstanbul ailesi olarak güzel bir gün dileriz,Değerli yorumunuz için teşekkür eder,sizleri tekrar aramızda görmekten mutluluk duyacağımızı belirtmek isteriz,Saygılarımla.Ön Büro MüdürüCemal Tamer
It’s a very nice hotel with friendly staff and nearby to everything
The rooms are big comfortable and clean
It’s a hotel to be in again
Amer
Stayed 4 nights in Sep 2023
Response from Cemal Tamer on Sep 11, 2023
Dear Mr.Amer,Greetings from Divan Istanbul Hotel,Thank you very much for your valuable feedbacks and thank you for your staying with us.Kindest Regards.Front Office ManagerCemal Tamer
The staff, location, restaurants, and rooms are amazing!!! It is an olds school, with wood paneling in the rooms and restaurants that have incredible food and wine!
Michael
Stayed 3 nights in Sep 2023
Response from Cemal Tamer on Sep 9, 2023
Dear Mr.Michael,Thank you so much for your valuable feedback!We would like to see you in our hotel again and thank you very much for your staying with us.Kindest Regards.Front Office ManagerCemal Tamer
This is excellent location and very good place to stay.
Breakfast was vrry good staff very good
Nesimi
Stayed 3 nights in Aug 2023
Response from Cemal Tamer on Sep 6, 2023
Dear Guest Nesimi,Greetings from Divan İstanbul Hotel,Thank you very much for your valuable and kind feedbacks.Thank you for your staying with us!We would like to see you in our hotel again,Kindest Regards.Front Office ManagerCemal Tamer