Ratings based on 16 Verified Reviews

4.4 out of 5
100% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2017
I liked staying at this hotel, very clean and comfortable rooms with lovely and friendly staff, also very lovely neighborhood.
2 out of 5
Recommended
for Everyone
by A verified traveler from Cupertino CA

Poor Front desk spoils a good hotel

Posted Dec 24, 2016
Pros: Breakfast was good. Spa and Hamam was good Room was clean
Cons: Do not put families into Handicapped rooms Have a sill around the shower so water does not go everywhere Have hot water Dont book scam taxis
Location: Souveneir shopping. The shops near the hotel are competitive with those in Grand Bazaar. Hagia Sophia and Topkapi are both 5-10 minutes walk.
The Hotel location was good. The housekeeping and breakfast was good as was the Spa. However the entire experience was made subpar by a poor frontdesk and concierge staff. On checkin as a Hilton Gold we were denied an upgrade to a suite even though in the middle of winter the hotel was pretty much empty. We were instead put in an handicapped room with its wierd shower with no partition so that water goes all over the bathroom. Speaking of water with outside temperatures of 0 Celsius the water heaters were struggling to get the temperature up so forget having a hot shower (somehow expect a Doubletree to be able to provide hot water but maybe not in Sirkeci). On asking the front desk to book a cab back to the airport , frontdesk is unable to help and directs to the bellman who then books us on a cab with a totally unsafe driver (he was doing facebook on his phone the whole way to the airport). Even though the bellhop fixed a price of 60 Lira on reaching the airport the taxi driver extorted an amount of 125 Lira out of us by hilding our bags hostage. On calling the hotel frontdesk they pretend they cant hear us very well on the phone. The only person at Frontdesk who actually was of help was Oghuz who had helped us book the Airport to Hotel transfer which was good with no issues.
4 out of 5
by Salem

This traveler left a rating score only Posted Aug 18, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from St Cloud, MN USA

Incredible staff and newly established hotel

Posted Jul 24, 2016
Our hotel stay was a fantastic experience at this lovely hotel in the heart of old city. Proximity to tourist attractions, dining, shopping and light rail was stupendous. The hotel staff was friendly and helpful and we enjoyed our stay immensely. We recommend this Doubletree Hilton without hesitation.
5 out of 5
by A verified traveler

Location, location, location!

Posted Jan 23, 2012 on Hotels
Great area, good breakfast buffet, easy walk to the tram
5 out of 5
by A verified traveler

Hotel Prince-Clean, Comfortable, Well Situated

Posted Oct 20, 2011 on Hotels
Overall hotel experience was highly enjoyable. Staff was courteous, knowledgeable, and helpful with all inquiries and providing inisght to viewing the city or arranging transportation. Accommodations were great and services provided were high quality.
5 out of 5
by A verified traveler from Toronto Ontario Canada

Wonderful Hotel!

Posted Oct 16, 2011 on Hotels
The Prince Hotel staff could not have been more helpful and considerate. The room was large with 3 beds and a lovely spacious and modern bathroom. The location is great as well.
5 out of 5
by A verified traveler from ydney, Australia

Prince Hotel - great location

Posted Oct 14, 2011 on Hotels
Convenient location.
4 out of 5
by A verified traveler

Posted Feb 19, 2011 on Hotels
Location: same as hotel
5 out of 5
by A verified traveler from PA

Posted Jul 6, 2010 on Hotels
Truly a sanctuary that enables you to enjoy your Istanbul experience without any of the notorious hassles that can plague a first time visitor to this city. Overall, it is the staff that made The Prince Hotel such a wonderful place for our family.