The best thing about the hotel was without question Mr İsmail Jamal (Jim) at the concierge. His fluency in English has been exemplary in my interaction with the local folks, even among those whose job called for a good command of English. He also was very knowledgeable about the historical sites and the best way to get to them, eateries with your favorite foods, etc. But, aside from all that, he seemed to get a real satisfaction from helping the guests. We do not recall ever seeing him without his characteristic smile.
The hotel met all the desired features on our list. But, there