Ratings based on 350 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lebanon

Great Hotel at Sultan Ahmet Area

Posted Dec 13, 2016
Pros: Great Location
Location: Great Location with great Shopping and touristic area
Nice Hotel with great and proffessional staff. They offer you a great welcome Cokie.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lebanon

A short stay for business

Posted Oct 30, 2016
Pros: The SPA and the Turkish bath. The staff are friendly and helpful. WiFi is good.
Cons: The rooms are not so roomy. The breakfast collection could be better.
Location: The location is just a walking distance from the Grand Bazar, and straight accross the Tram station which can take you to the old town in a matter of
Comment from Hotel Management
Nov 3, 2016 by DoubleTree Old Town, Hotel Management
Dear Guest, Thank you for sharing your comments about your stay. We appreciate your positive comments, as well as your constructive feedback which I have already shared with the team and I will follow up personally. Apologies for any expectation that we may have failed to fulfill. We always endeavour to offer the highest level of service and appreciate your valuable opinions. I look forward to welcoming you soon and try to show you our improvement. Sincerely, İsmail İnözü Asst. General Manager DoubleTree by Hilton Istanbul Old Town
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Fantastic hotel in old town!

Posted Aug 7, 2016
Pros: Wonderful staffs (A+++++++++) with always big smiles are ready to serve you! Hard to beat this 5 star hotel in old town!
Excellent quality & Services & location / Price you are paying.
Comment from Hotel Management
Sep 29, 2016 by DoubleTree Old Town, Hotel Management
Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, İsmail İnözü Asst. General Manager DoubleTree by Hilton Istanbul Old Town
4 out of 5
Recommended
for Everyone
by A verified traveler from Asia

A very solid choice. Noise phobics Pls read on!!!

Posted Aug 5, 2016
Pros: Quiet rooms, very high quality fit-out, Good AC, bathrooms, beds water pressure etc.
Cons: Nothing. Everything in this hotel is good. Very very solid. But does lack local character if that's what you want.
Location: Near grand bazar and 12 min walk to Haya Sophia Blue mosque etc. Near the action but not in the action.
In all respects a very solid safe choice. One quirk is ~20% of the rooms are facing inward to a lobby atrium. These rooms get zero street noise and very little natural light (from the glass roof of the atrium) so ideal for light sleepers or if jet lagged and want to sleep through the day. But if you are a regular person you may find it weird to wake up with almost no natural light coming through the atrium facing window. It's disorienting. It's not good or bad it's what you want. I'm a very light sleeper and I slept very well. Almost too well. The exterior rooms have good noise proof windows but I still wouldn't want to be facing the main street with the tram. I recommend facing one of the other 3 sides which face alleys so no noise. Otherwise very high quality fit-out. Good beds, modern marble showers with good water pressure, good AC system with simple controls, heavy sound-proof doors and carpeted halls to keep noise down. Nice indoor/outdoor rooftop bar/breakfast area with pretty good (but not spectacular) sea view. 5 min walk to grand Bazar and 15 mins to Haya Sophia but very easy quick tram ride to these places and stop is right in front of hotel. As an American chain it lacks local character but also lacks the funky flaws local hotels often have. For best view of HS and Blue Mosque I recommend Hotel Blue Arcadia. Just spectacular!! Their penthouse bar is absolute must!! For best location right in the action I recommend Sura Haya Sophia (or nearby).
5 out of 5
Recommended
for Everyone
by A verified traveler

Prime location

Posted Jul 18, 2016
It was a pleasant stay, located at the heart of the city close to everything. Next to Metro station and Tram station. Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Extremely close to all major attractions

Posted Jun 18, 2016
Great location and very helpful and friendly staff. A very comfortable stay I would highly recommend
3 out of 5
by A verified traveler from london, uk

No go area while renovated

Posted Jun 2, 2016
25# of the capacity is a whole smoking fllo. Another 25% is under renovation. At 10 am drilling starts for most of the day as well as two hours water cut off on one day
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Excellent hotel close to everything.

Posted Mar 1, 2016
Pros: Very comfortable and clean
Location: .Located in Old Town close to everything but not so close that there is a lot of noise.
The room was clean and extremely comfortable, the staff was wonderful and friendly- we even got greeted with a hot chocolate chip cookie when we arrived.
Comment from Hotel Management
Mar 3, 2016 by DoubleTree Old Town, Hotel Management
Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, İsmail İnözü Asst. General Manager DoubleTree by Hilton Istanbul Old Town
5 out of 5
Recommended
for Business Travelers
by A verified traveler

BEST STAFF!

Posted Feb 29, 2016
EVERYTHING IS GOOD ABOUT THIS HOTEL. THE ROOMS, THE RESTAURANTS, LOCATION...
Comment from Hotel Management
Mar 3, 2016 by DoubleTree Old Town, Hotel Management
Dear Guest, Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services. We hope to welcome you back soon. Sincerely, İsmail İnözü Asst. General Manager DoubleTree by Hilton Istanbul Old Town
5 out of 5
Recommended
for Couples
by A verified traveler from Ottawa, Canada

Clean and well maintained hotel.

Posted Feb 26, 2016
Pros: Great Service, Location, Clean Hotel.
Location: Every thing was at walking distance. Tram station, Grand Bazar, Hagia Sophia, Blue Mosque, etc.
Location of Hotel was great. As everything was 10 -15 minute walking distance. Tram station was right in front of the hotel. Amazing staff, very helpful. Would recommend this hotel to others.
Comment from Hotel Management
Mar 3, 2016 by DoubleTree Old Town, Hotel Management
Dear Guest, First of all thank you very much for your kind comments regarding your recent stay in DoubleTree by Hilton Istanbul Old Town. We are so happy to hear that you had a memorable stay with us. We would like to thank you for the favorable comments concerning our facilities and staff, as well as the location. I hope we have the pleasure of welcoming you back in the nearest future. Sincerely, İsmail İnözü Asst. General Manager DoubleTree by Hilton Istanbul Old Town