It was very bad time.
Posted Nov 15, 2016
I do not recommend this bad hotel to any one. The staffs are not kind, helpful, and nice. They always do not answer my questions and tell me to the right way. They do not say the truth, the mention on the Expedia.com all transportion available from and to airport. But in fact, they have transportion from and to IST. I pied to much for only transportion. I do not like to deal or advice anyone to work with those people.
Comment from Hotel Management
Nov 24, 2016 by Murat Puranaci, Hotel Management
To whom it may concern,
Mr.Fahad Saleh Altanam was our guest but we don't know the person left that comment(review).
The person who gave you misinformed about our hotel is friend’s of Mr.Fahad Saleh Altanam.
He is never been to our hotel but reservation made in by him for Mr.Fahad Saleh Altanam that’s why he had the chance to write that fake comment for our hotel.
He mentions that he had paid extra money for free transfer from the airport call (IST).Transfer fee is paid by hotel and it is free.
Ataturk airport code is (IST). 18 km far from our hotel and 45 minute by driving depending on traffic.The private transfer fee is 30 Euro’s for one way.
Sabiha Gokcen airport code is (SAW). 43 km far from our hotel and 1hr 30 minute by driving again depending on traffic. The private transfer fee is 70 Euro’s for one way.
We have a promotion agreement with Expedia for gold member (Premium VIP) guest which is free one way pick up or drop off for Ataturk Airport (to be reserved with hotel and for elite reservations of min 3 nights).
But this offer is valid only from Ataturk Airport and you can see that promotion on our website as well.
After three times explanation about promotion he still insist to get free transfer from Sabiha Gokcen airport (SAW)and when we said him we couldn't gave free transfer for Sabiha Gokcen airport (SAW) he left us that review(comment) like he stayed here.
Accusing us of lying and show himself like a victim of fraud.
Thank you for reading and understanding.