Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rotterdam

Heerlijk hotel om lekker niets te doen

Posted Aug 27, 2015
Bij aankomst bleek onze kamer nog niet gereed. De man die ons hielp was alles behalve aardig en bood ons een 2 persoonskamer aan met de optie een bed erbij te plaatsen. Aangezien we met 2 kinderen zijn we niet ingegaan op het aanbod, het zou een half uur duren voordat we de familiekamer in konden. In de lobby ruim een uur gewacht, zonder een excuus te krijgen of een kop koffie of iets dergelijks. We keken vanuit de lobby uit op de kamer die we kregen en die deur is niet open geweest. Een beetje vaag, maar de kamer was op en top in orde. De spa en hammam faciliteiten op de 7de verdieping zijn heerlijk en heb er gebruik van gemaakt. Ontbijt was geweldig, ruim genoeg keus en alles vers.
4 out of 5
Recommended
for Everyone
by A verified traveler from sahn

Bon 5*, oriente fitness et spa

Posted Aug 24, 2015
Bon hotel, tres bonne chambre et merveilleux lit king size, rien a redire sur la proprete Bon fitness et spa Note 4/5 Un gros minus: wifi inoperant dans les chambres Egalement les bouteilles d eau plate payantes, un peu dommage pour un hotel de cette classe Au final bonne impression pour un sejour en fammille detente
4 out of 5
by A verified traveler from B

Personne ne parle français

Posted Aug 8, 2015
Livres à nous même lors des transferts. Une pure arnaque !
3 out of 5
by A verified traveler from D

Hotel in Strandnähe, fernab Stadtzentrum

Posted Aug 3, 2015
Hotel liegt in Strandnähe, welcher allerdings nur bedingt zum Baden geeignet ist. Während unseres 3-tägigen Aufenthaltes hat man es nicht geschafft, die defekte Klimaanlage und den defekten Duschkopf zu reparieren. Fenster mehr als dreckig. Poolbereich überholungsbedürftig. Beim Frühstück wird wohl im Eser keiner verhungern, aber ein gutes Frühstück sieht anders aus. In Hotel bzw. Strandnähe kann man schöne Restaurants finden. Als Übernachtung für einen Sightseeing-Trip ohne eigenes Auto ungeeignet, da fernab und ohne Anbindung an öffentliche Verkehrsmittel. Taxi zum Flughafen hat uns 60 TL gekostet. Im Hotel wird es für 35,00 € angeboten.
3 out of 5
Recommended
for Everyone
by A verified traveler from Karachi, Pakistan

Hotel is very central for this area of Istanbul.

Posted Jul 26, 2015
Pros: It was Central lots of restaurants cafes walking distance and beautiful beach.
Cons: Their policy of no food and beverage from outside the hotel.
Location: Cafes, Restaurants, Beach.
The Hotel is very central and has great facilities. The major issue with this hotel is that they have a policy of not allowing any beverage or food product to bought into the Hotel. For this purpose they have security individuals standing at the entrance of the hotel and you have pass thru a scanner like you do at the airport. If they find any beverage or food product on you they confiscate it and return it after you check out. So you are forced to buy basic things such as water and snacks for yourself from the hotel at you can imagine ridiculous prices. I have stayed at 5 star hotels all over the world but have never seen this policy. Plus the concept of having a screening device at the lobby makes you feel that the hotel is not receptive or accepting of their guests. I live in Karachi, Pakistan and we have these screening devices in hotels to prevent bombings not prevent foods and beverages. Classic thing is that a 500ml bottle of water which cost less than 1 Turkish lira is sold by the hotel at ten times the price. Plus their Air conditioning is never working. When you complain they say its working which is true but its never cooling.
4 out of 5
Recommended
for Everyone
by A verified traveler from soran

veldig fint hotel alt er i nærheten.

Posted Jul 20, 2015
Jeg anbefaler denne hotelle koselig nær alt. God service hyggelig personell
Comment from Hotel Management
Aug 5, 2015 by F/O MANAGER, Hotel Management
Dear Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Best Regards Serhad SEFER F/O Manager serhad.sefer@eserhotel.com
5 out of 5
Recommended
for Business Travelers
by Benjamin from Oakland

Outstanding Stay!

Posted May 27, 2015 on Hotels
EXCELLENT hotel in the heart of culture. One block from the boardwalk with more places to eat and listen to music along the water than you can count! Supermarkets everywhere and malls in walking distance. No matter what day of the week, there is always entertainment whether right in the hotel or within two blocks. Great community gym, pool, spa at the top of the hotel overlooking the whole coast. Breakfast was an amazing spread with lots of variety. Good TV with lots of variety. Only downsides were terrible internet from my room and the daily city power outtages which kept the room quite warm.
Comment from Hotel Management
Jul 10, 2015 by Serhad SEFER, Hotel Management
Dear Guest, Thank you for taking time to share your experience about Eser Premium Hotel&SPA We are very glad to hear that you were happy with location, our rooms and the service provided during your stay. We look forward to hosting you again in the near future at Eser Premium Hotel&SPA Kind Regards, Serhad SEFER
4 out of 5
Recommended
for Getaway With Friends
by Alexandra from Gävle

Ett hotell att stanna vid ett par dagar

Posted May 18, 2015 on Hotels
Mycke prisvärt hotell, ligger långt ifrån city såhär stannar man, vi var 3 par som åkte å stannade två nätter och bara tog de lugnt här. mycket bra massager och trevligt poolområde, bubbelpoolen va kall och de va lite slitet på vissa ställen men överlag fint och fräsht
Comment from Hotel Management
Aug 6, 2015 by Serhad SEFER, Hotel Management
Dear Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Best Regards Serhad SEFER F/O Manager serhad.sefer@eserhotel.com
3 out of 5
by A verified traveler from Paris

Keine 5 Sterne wert

Posted May 10, 2015
Pros: Das Frühstück
Cons: Sauberkeit und Installationen
Location: Das Hotel ist in Büyükçekmece ganz in der Nähe der Strandpromenade, wo es zahlreiche landestypische Cafés und Restaurants gibt.
Wir wollten vor allem ein paar Tage im Spa entspannen und etwas Unterhaltung haben. Die Spaanlagen sind teilweise renovierungsbedürfitig und dementsprechend gibt es dort z.T.unangenehme Gerüche und nicht optimale hygienische Verhältnisse. Das Zimmer wurde nicht täglich gesaugt und in der Dusche lief das Wasser nicht ab. Die hotelinerne Discothek war Ende April/Mai geschlossen.
Comment from Hotel Management
Jul 10, 2015 by Serhad SEFER, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Good Value Stay

Posted May 1, 2015 on Hotels
Hotel was good value - Very Good gym facilities - pool is OK - little small to swim in for exercise. Staff very helpful. Breakfast was OK but nothing to write home about.
Comment from Hotel Management
Jul 10, 2015 by Serhad SEFER, Hotel Management
Dear Eser Premium Guest; We look forward to welcoming you back very soon Thank you very much for your positive comments. We are really pleased to hear that you have enjoyed your stay at Eser Premium Hotel&SPA Hotel. Best Regards Serhad SEFER Önbüro Müdürü