Ratings based on 157 Verified Reviews

3.2 out of 5
66% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
2.9 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Location and cleanness

Posted Nov 19, 2016
Close to many attractions.. Friendly staff. Small but clean room #503
Comment from Hotel Management
Nov 27, 2016 by Express Star Hotel Taksim, Hotel Management
Thank You
4 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul, Turkey

Right on Taksim

Posted Jun 28, 2016
Pros: The folks working there are great. A maid turns the room every day and there's a free (included in the price I paid, anyway) breakfast.
Cons: I suppose that, if you want luxury in your life, this one might not be your best bet. Great for a place to stay and go see the city, though.
Location: European Istanbul. Istiklal Caddesi. Cihangir. Short tram/cable car ride down to Karakoy. It's touristy Istanbul in a relatively cheap package.
Rooms are clean and cheap, given the area. The staff is fantastic. Everyone is very friendly and most know some English. That being said, they're really very willing to help you practice speaking Turkish. I had some great nights sitting on the porch smoking a cigarette and practising with them. The staff make this place. Rooms are a bit small, by American standards, but they're clean and comfortable and the internet connection is (barring one day I was there) totally reliable and secured by an off-site provider. In any case, the location is great and I would highly reccomend it to a solo traveler or a couple on a budget.
Comment from Hotel Management
Jul 13, 2016 by Guest Service Management, Hotel Management
Our esteemed guest. Our hotel rooms are being renewed day by day. We strive to make our guests comfortable accommodation. Our hotel is not experienced problems with the internet. staff goes to foreign language courses. Thank you
3 out of 5
by galina from san francisco

confusing

Posted Jan 8, 2016 on Hotels
Very warm and clean room. However, xxx mells of cst litter and tobacco are present.Sippery snow is not cleaned around the hotel, making it dangerous to get to the entrance of the building. Frond desk people vary from super friendly to very rude. Upon check out they refused to give me a copy of my receipt.
Comment from Hotel Management
Mar 3, 2016 by ali ince, Hotel Management
Dear guest. Where did you make your reservation.? Expedia. You should receive your accommodation bill from this company. -->EXPEDİA Any breakdown of this hotel accommodation does not have to give you. you do not receive an invoice for this payment should not denigrate our hotel.Also our hotel street snow removal business is owned by the municipality.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Sep 22, 2015
Very good location and good staff during the day evening staff speaks a little English
Comment from Hotel Management
Dec 26, 2015 by ali INCE, Hotel Management
Our staff are sent to foreign language courses. Our entire staff is receiving training accommodation. thank you.
3 out of 5
by DIANA from Philippines

Near at Taksim Square

Posted Aug 22, 2015 on Hotels
This hotel is just a few minutes walk to Taksim Square. The hotel is ok. It just that when I arrived late night the staff were sleeping at the couch and they just help me to carry my luggage when I was already at the lobby.
Comment from Hotel Management
Feb 27, 2016 by ali ince, Hotel Management
Personnel who have the necessary warnings and alerts have been received punishment. Your feedback is very important to us. Thank you very much.
2 out of 5
by Natalia

Posted Aug 9, 2015 on Hotels
Comment from Hotel Management
Feb 27, 2016 by ali ince, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from beirut

excelent location and price

Posted Jun 24, 2015
overall this hotel is great for tourists since everywhere is reachable from taksim square its 2 min walk from taksim however the first floor rooms are not comfortable because u can hear ppl talking and walking early the higher floors are better everything else was cosy so yeah ill visitnthe place again but not the first floor
Comment from Hotel Management
Dec 26, 2015 by ali INCE, Hotel Management
All room doors have changed, and soundproof insulation is made. Thank you
1 out of 5
by A verified traveler from Canada

Very Small & condition was very poor

Posted Nov 27, 2014
Pros: it was in the center of the city,,
Location: in the center & close to food & metro
it was not the way that was in internet , was very small room , bathroom was small & it need's to be up date it ,
Comment from Hotel Management
Jul 18, 2015 by ali ince, Hotel Management
We know that our internet speed was pretty good. Our hotel room square meters is indicated in All sales channels on internet. We ask that you take into consideration it.
4 out of 5
by Hamada Arafa

Posted Oct 27, 2014 on Hotels
Comment from Hotel Management
Mar 14, 2015 by ali ince, Hotel Management
we will be here to give you best service. evaluation is important to us. Thank you.
3 out of 5
by A verified traveler from Argentina

Close to Taksin.

Posted Oct 19, 2014
The best of the hotel is the location. Staff is not very friendly. They charge everything as additional such as maps.
Comment from Hotel Management
Jul 18, 2015 by ali ince, Hotel Management
our hotel has everything needed an extra charge. Our hotel is also paid on the map. staff may have to help you with that wanted to charge them.Our staff can help you with your accommodation and a warm and friendly service for all your questions.