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Reviews of Four Seasons Hotel Istanbul at Sultanahmet - Special Class

5 out of 5
Four Seasons Hotel Istanbul at Sultanahmet - Special Class
Tevkifhane Sokak No. 1, Sultanahmet, Istanbul, Istanbul

Reviews

9.8

Exceptional

Rating 10 - Excellent. 452 out of 509 reviews" "
Rating 8 - Good. 44 out of 509 reviews" "
Rating 6 - Okay. 9 out of 509 reviews" "
Rating 4 - Poor. 3 out of 509 reviews" "
Rating 2 - Terrible. 1 out of 509 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mihai Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff.
Stayed 4 nights in Mar 2024
Response from Serap Akkuş - Hotel Manager on Mar 14, 2024
Dear Mihai Robert,I would like to thank on behalf of the hotel family. We look forward to welcoming you in Istanbul once again in the near future.

10/10 Excellent

Elina

Stayed 7 nights in Mar 2024
Response from Serap Akkuş - Hotel Manager on Mar 14, 2024
Dear Elina, I would like to thank you on behalf of the hotel family. We look forward to welcoming you in Istanbul once again in the near future.

10/10 Excellent

ELIZABETH

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This location is good if you want to be around tourists attractions a very nice and clean hotel. Great service but I prefer the bosfurus location.
Stayed 2 nights in Feb 2024
Response from Serap Akkuş - Hotel Manager on Mar 14, 2024
Dear Elizabeth,I would like to thank you on behalf of both our hotels.We will be happy to welcome you once again in Istanbul, next time on Bosphorus.

10/10 Excellent

Xingyue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

YOUCEF, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friend & helpful staff. Excellent location with beautiful views.
Stayed 5 nights in Jan 2024

10/10 Excellent

ALEXANDRA, Leominster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As travelers who have stayed in many hotels, the Four Seasons Istanbul at Sultanahmet is one of our top recommendations. The location, amenities, restaurant, and staff are all amazing. The facility is gorgeous, and impeccable. We can't wait to come back!
Stayed 1 night in Jan 2024

10/10 Excellent

Leigh, McKinney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facility was excellent! Gracious and attentive with particular attention to every detail. They attended to anything we needed no matter how small the request. Absolutely fantastic stay!
Stayed 5 nights in Dec 2023

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in the middle of Sultanalmet Istanbul
Stayed 5 nights in Oct 2023

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Everything about this hotel is perfect
Stayed 2 nights in Oct 2023

6/10 Okay

Sami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food was below average.
Stayed 4 nights in Oct 2023

8/10 Good

khalifa, abu dhabi

Stayed 11 nights in Sep 2023

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's walking distance from Blue Mosque and Hagia Sophia. There are a lot of restaurants with great views nearby. The hotel is itself very picturesque. Wonderful experience.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful property in SultanAhmet
This property and its staff are amazing. We cannot say enough good things about it! The food we ate on the property was excellent. Everyone made us feel at home and created an atmosphere of professionalism and elegance.
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four Seasons Sultanahmet: an oasis amid the bustle of old Istanbul. Very short walk to Hagia Sophia, the Blue Mosque, the Hippodrome, and many local restaurant choices. Friendly staff, very helpful concierge, and smooth taxi and transportation arrangements. I will stay here again on my next Istanbul visit.
Stayed 3 nights in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Minal

Stayed 3 nights in Aug 2023

10/10 Excellent

ELIAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this beautiful property is highly skilled and trained in upmost hospitality toward their guests! I feel exceptionally welcomed every time I visit this outstanding hotel and it is also conveniently located in the historic center.
Stayed 1 night in Apr 2023

10/10 Excellent

Wed

Stayed 1 night in Apr 2023

10/10 Excellent

Siddharth, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly attentive staff .Great property.
Stayed 1 night in Apr 2023

10/10 Excellent

Siddharth, Seattle

Stayed 2 nights in Apr 2023

10/10 Excellent

Xue

Traveled with family and small children
Liked: Cleanliness, staff & service
Amazing hotel with exceptional service. We traveled with a toddler and they went above and beyond to make our experience fantastic - fully prepared crib when we checked in along with new toys, diapers, diaper creams, baby toiletries, etc for our daughter. They also decorated our room with balloons when they found out we were expecting a new baby boy. Every day there was some special treat (fruit platter, desserts, etc) that were dropped off for us and our daughter to make our stay special. Perfect location within walking distance to everything in the Sultanahmet. The restaurants and facilities also all so beautiful. Staff were very helpful in making reservations for us to Topkapi palace and other attractions. they have a service that waits in line for you to buy tickets so that you don’t have to wait in line. One porter/bellman went above and beyond - when he found out a taxi driver overcharged us for a ride, he ran down the street and chased down the driver and got us the money back that we had overpaid, was completely unexpected. Free shuttle to Four Seasons Bosphorus with access to their pool /spa facilities which we took advantage of. Will definitely stay again next time we are in Istanbul.
Stayed 5 nights in Feb 2023

10/10 Excellent

Lorena

Stayed 2 nights in Mar 2023

10/10 Excellent

Amarjit Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good property.
Stayed 2 nights in Feb 2023

10/10 Excellent

Linda, Lenoir

Stayed 5 nights in Feb 2023

10/10 Excellent

Dzianis

Stayed 1 night in Feb 2023

10/10 Excellent

LIA, Panama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WAS A GREAT EXPERIENCE
Stayed 2 nights in Jan 2023

10/10 Excellent

A, Vancouver

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed in a lot of great hotels during my travels around the globe and would rate this one of my favorites with “Le Bristol” in Paris and “Le Sirenuse” in Positano we travelled with the family, they put us in room 314 which was over the the new discovery of Justinians palace and nice view of Hagia Sophia which the kids loved. Best Concierge ever “Sabuhi Yavuzer” let him handle all your plans, also check in was smooth welcoming great with Onur and Emrah. We will be returning soon.

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place all around
Stayed 3 nights in Jan 2023

10/10 Excellent

Wayne

10/10 Excellent

kimya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wonderful!

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This used-to-b- jail property turned hotel is truly a gem. Its neoclassical architecture plus the current Four Seasons’ vision indeed is charming. The highlight though certainly is the staff. Not only they are super friendly and also personal, a rare find.
Stayed 6 nights in Nov 2022

10/10 Excellent

Octavio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Seasons have a staff who is very kind, hospitable, professional and enjoy conversation with their hotel guests. I felt very welcomed at the Four Seasons Hotel

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We had an absolutely amazing stay. The staff were incredibly friendly and kind and the hotel is in the perfect location for sight seeing in the old city.
Stayed 2 nights in Sep 2022

8/10 Good

Tim j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Stayed at the Presidential suite. Amazing views from the balconies. Staff and Concierge super helpful and polite.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great service. Fabulous facility
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and my room was amazing, my birthday and they put balloons and a cake in my room
Stayed 3 nights in Mar 2020

10/10 Excellent

Gabriel C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2020

10/10 Excellent

Kenneth, Abu Dhabi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, friendly and helpful. Restaurant was top notch, food delicious and value priced. Only thing missing was a pool! Will certainly stay there again on next trip, excellent location to the old city and sights
Stayed 4 nights in Mar 2020

10/10 Excellent

Alfredo Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Jay Sidney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing property is beautiful you can’t go wrong here
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than the property, I really, really liked the staff. They were excellent, and will be the main reason why I would come back again. (The property was very nice -- but, the staff is what made it a special stay)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service at this hotel is exceptional. Weekend brunch is awesome.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are Four Season fans and the history and position of this hotel was interesting for us. It was perfectly located for what we wanted and the staff and food were amazing. Sadly we left not feeling at all valued though. The hotel wasn’t busy and yet we were located in a room with no view and with an interconnecting door. This meant that we were constantly disturbed by the occupants from the interconnecting room. It wasn’t their fault but we could hear everything, them talking at 5am, early alarms and then endless more alarms as they kept pressing snooze etc. I am sure you can imagine other noises we could hear too. On checkout we fed back very politely our feelings of not being at all valued and were told ‘thank you for your feedback as we can learn from this and we look forward to welcoming you back’. We wanted a wonderful two night stay as we expect from our Four Seasons visits and not to provide feedback for you to learn from. We are very disappointed and left exhausted from being so disturbed and will never return.
Stayed 2 nights in Feb 2020

10/10 Excellent

Lenin, Windermere, Florida

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is beautiful and location was excellent. The staff also was super friendly and attentive.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020