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Reviews of Four Seasons Hotel Istanbul at the Bosphorus

5 out of 5
Four Seasons Hotel Istanbul at the Bosphorus
Ciragan Cad. No. 28, Istanbul, Istanbul

Reviews

9.6

Exceptional

Rating 10 - Excellent. 333 out of 393 reviews" "
Rating 8 - Good. 44 out of 393 reviews" "
Rating 6 - Okay. 8 out of 393 reviews" "
Rating 4 - Poor. 5 out of 393 reviews" "
Rating 2 - Terrible. 3 out of 393 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Reto Moser on Apr 22, 2024
Thank you very much for taking the time to rate us 5 stars! Your positive feedback means a lot to us, and we're delighted to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!Best regards,Reto Moser General Manager

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I called ahead to let them know we were celebrating my wife’s birthday. I was immediately email by Alexandria to assist with all my wishes. She helped me decorate the room and suprise my wife upon arrival. We had an amazing trip!!
Stayed 5 nights in Feb 2024
Response from Reto Moser on Apr 22, 2024
Thank you very much for taking the time to rate us 5 stars! Your positive feedback means a lot to us, and we're delighted to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!Best regards,Reto Moser General Manager

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, staff was wonderful. great everything
Stayed 2 nights in Feb 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Ottoman Elegance!
Beautiful property set on a former Ottoman palace. The views of the Bosphorus, the spa, the afternoon tea, and the hotel team were unforgettable. East shuttle transport to Sultanahmet at certain hours. Thanks to Onur and Hiba for making our stay remarkable!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

GEORGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing that we didn't agree with but understand the hotels position is that of male and female segregations when it came to the saunas/steam room facilities. For a 5 star hotel international hotel when you can't share the facilities and experience with your wife or husband is not acceptable. It actually becomes a negative experience.
Stayed 6 nights in Aug 2023

10/10 Excellent

Jackie

Stayed 5 nights in Jul 2023

10/10 Excellent

Alireza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Updated, clean, excellent service.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mohammed

Stayed 2 nights in May 2023

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in front of the bosforos
Stayed 2 nights in Apr 2023

10/10 Excellent

mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Bouchra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful and nice place to stay in Istanbul the have a gorgeous backyard where you can sit for tea or lunch admiring the Bosphorus strait… Everything was perfection thank you again for all the team they are very caring …the breakfast team are excellent …the concierge the housekeepers perfection clean . Finally a special big thank you for the front desk manager he was professional and efficient after one phone call 🙏 we will definitely come back and sorry if I forgot someone :-)

10/10 Excellent

Sana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing property- I will def be back! Love everything about it! Made my stay very memorable
Stayed 5 nights in Dec 2022

10/10 Excellent

Kadirhan

Stayed 1 night in Oct 2022

10/10 Excellent

Alexandre, Aventura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service...
Stayed 5 nights in Aug 2022

6/10 Okay

Salah

Stayed 1 night in Aug 2022

10/10 Excellent

Lee

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is stunning, particularly the terrace by the Bosphorus with all of the huge amount of water traffic. Lovely hotel restaurants and nice rooms.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Fabulous!
Stayed 2 nights in Mar 2022

10/10 Excellent

Rafael, wellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 5 nights in Mar 2022

10/10 Excellent

Renaldo

Stayed 5 nights in Mar 2022

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

Murat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Sibel Vuran / Front Desk Supervisor on Feb 21, 2022
Dear Mr. Murat, Thank you very much for your recent stay with us. I hope we could made it a memorable one for you. We look forward to welcome you back in very near future! . Kind Regards, Sibel Vuran, Front Desk Supervisor

10/10 Excellent

ISIL

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, awesome location, amazing drinks! The amenities are limited but this might be due to pandemic. There is no kids/family room but they have nice restaurants and nice spa.
Stayed 1 night in Feb 2022
Response from Oyku Yildirim / Front Desk Manager on Feb 20, 2022
Dear Isil hanim, Thank you very much for your recent stay and your valuable feedbacks. It was great pleasure for us to accommodate you. We will be looking forward to welcome you back in nearest future. Kind Regards, Oyku Yildirim Front Desk Manager

10/10 Excellent

Tariq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food bev team chefs extremely talented
Stayed 3 nights in Feb 2022
Response from Oyku Yildirim / Front Desk Manager on Feb 16, 2022
Dear Mr. Tariq, Thank you very much for your recent stay and sharing your valuable comments with us. It was a great pleasure for us to accommodate you. We look forward welcoming you in nearest future. Kind Regards, Oyku Yildirim / Front Desk Manager

10/10 Excellent

IDEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Oyku Yildirim / Front Desk Manager on Jan 24, 2022
Dear Guest, Thank you very much for your recent stay with us. It was a great pleasure to accommodate you in our beautiful property. We are looking forward to welcome you back in nearest future. Kind Regards, Oyku Yildirim Front Desk Manager

10/10 Excellent

Tarvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Oyku Yildirim / Front Desk Manager on Jan 13, 2022
Dear Mr. Tarvinder, First of all, thank you very much for your recent stay with us. We hope we could make your stay a memorable one and reached up to your expectations. We will be looking forward to welcome you back in nearest future. Kind Regards, Oyku Yildirim Front Desk Manager

10/10 Excellent

Erny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, Attentive and Professional Staff
Stayed 1 night in Jan 2022
Response from Oyku Yildirim / Front Desk Manager on Jan 13, 2022
Dear Mrs. Erny, First of all, thank you very much for your recent stay with us. We are happy to hear that we could make your stay a memorable one and reached up to your expectations. We will be looking forward to welcome you back in nearest future. Kind Regards, Oyku Yildirim Front Desk Manager

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Sibel Vuran on Dec 4, 2021
Thank you for your valuable feedback!

10/10 Excellent

Catherine, Fairfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous concierge and staff. They made Istanbul so easy to navigate and explore. Truly an unforgettable experience.
Stayed 6 nights in Oct 2021
Response from Oyku Yildirim / Front Desk Manager on Nov 11, 2021
Dear Ms. Catherine, First of all, thank you very much for your recent stay with us. It was a great pleasure for us to accommodate you and we are delighted to hear that we could make your stay an unforgettable one with the experience you had. We will be looking forward to welcome you back in nearest future. Kind Regards, Oyku Yildirim Front Desk Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money does (sometimes) buy (temporary) happiness
The internet will tell you that the Four Seasons Bosphorus is the best hotel in Istanbul. It is. Full stop. I enjoy bouncing around hotels when I’m in a new city to experience different neighborhoods. I recommend this in Istanbul especially as the traffic is horrific and the neighborhoods are distinct and walkable within each. In any case, I believe I have a better ability to evaluate the Four Seasons having stayed at 3 other 5-star hotels. The neighborhood is around the university and that young people are teeming the bars is fantastic. There also aren’t thousands of restaurant callers because the restaurants here do brisk business. The hotel can arrange for a private boat leaving from its own dock. Worth every penny as a ‘when-will-I-ever-be-on-the-Bosphorus-again?’ experience.
Stayed 2 nights in Oct 2021
Response from Sibel Vuran on Nov 6, 2021
Thank you so much for staying with us. We appreciate your valuable feedback! We look forward to welcoming you back in the near future!

2/10 Terrible

OMAR

Stayed 6 nights in Jul 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always good at Four Seasons
Four Seasons needs no explanation, its simply the best people, in really fantastic properties. As we all make mistakes, when the staff at Four Seasons does, you feel good about that mistake happening to you because they’ll go out of their way to accommodate your needs.
Stayed 2 nights in Sep 2021
Response from Meral Kozal on Sep 10, 2021
Dear Mr. Medrano, Thank you very much for your kind feedback. We are happy to hear that you had a great stay with us. We would like to welcoming you again in our lovely property in a very near future. Best Regards, Reservations Department

10/10 Excellent

Kristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's almost impossible for me to pile on enough superlatives to describe how great our experience was at Four Seasons Istanbul Bosphorus. From the impeccable grounds to the service to the room itself, everything was perfect.
Stayed 4 nights in Aug 2021
Response from Oyku Yildirim / Front Desk Manager on Aug 31, 2021
Dear Mr. Kristian, First of all, thank you very much for your recent stay with us. It was a great pleasure for us to accommodate you with us. We are looking forward to welcome you back in nearest future. Kind Regards, Oyku Yildirim / Front Desk Manager

10/10 Excellent

Bilgen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Haleh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one!
Fabulous
Stayed 3 nights in Jul 2021
Response from Oyku Yildirim / Duty Manager on Jul 14, 2021
Dear Mrs. Haleh, Thank you very much for your recent stay with us. It was a great pleasure to accommodate you with us. We will be looking forward to welcome you back in nearest future. Kind Regards, Oyku Yildirim / Duty Manager

8/10 Good

Shk .Aisha

Traveled with family
Liked: Room comfort
اقامه مربحه ولكن الفندق قديم بعض الشي والكثير من المرافق لا تعمل جيدا. الاستقبال ممتاز ولكن تنظيف الغرف ليس بالدرجه المطلوبه
Stayed 3 nights in May 2021
Response from Alper Tanrikulu on May 30, 2021
Dear Sheikha Aisha, Thank you for your valuable ranking and feedback. We'll definitely look into the points that you've indicated and take the necessary actions to improve. We are looking forward to see you in the nearest future. Best regards, Alper Duty Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a really nice place to stay in Istanbul with its beautiful backyard where you can sit for your tea time admiring the Bosphorus strait. Four Seasons also has a serene indoor pool which we love so much and also their exquisite Aqua restaurant! will love to come back for sure!
Stayed 3 nights in Apr 2021
Response from Oyku Yildirim / Duty Manager on Apr 26, 2021
Dear Guest, Thank you very much for your recent stay with us. It was a pleasure for us to accommodate you. We are looking forward to welcome you back in nearest future. Kind Regards, Oyku Yildirim Duty Manager

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Stayed 8 nights in Jan 2021
Response from Alper Tanrikulu on Mar 27, 2021
Dear Mr. Nelson, Thank you very much for your kind comment and ranking. We're looking forwad to see you back in the nearest future. Best regards, Alper Tanrikulu - Duty Manager

10/10 Excellent

Asteway

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021
Response from Ilgaz ŞEN-Night Manager on Jan 19, 2021
Dear Ms Asteway, thank you very much for your valuable ranking ! We are so glad that you enjoyed your stay and hotel facilities. We will be looking forward to welcome you back in nearest future. Best regards,

10/10 Excellent

Naser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020
Response from Alper Tanrikulu on Nov 29, 2020
Dear Mr. Naser, thank you very much for your valuable ranking ! We are so glad that you enjoyed your stay and hotel facilities. We will be looking forward to welcome you back in nearest future. Best regards, Alper Tanrikulu Duty Manager

8/10 Good

Naser

Liked: Cleanliness, property conditions & facilities, room comfort
Grwat place but staff were not helpful at all
Great stay but the service was not helping as gol member i had free room upgrade but they asked for 600 euros for the upgrade !!!
Stayed 8 nights in Oct 2020
Response from Alper T. on Nov 16, 2020
Dear Mr. Naser, Thank you very much for your valuable feedback. We're glad that you are mostly satisfied with your recent stay. We were having very high occupancies on the dates of your stay therefore we couldn't provide a free upgrade unfortunately. We hope to see you back in the nearest future and hopefully occupancy will allow us to provide an upgrade to you for the next time Best regards, Alper Tanrikulu - Duty Manager

10/10 Excellent

Alhassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020
Response from Ilgaz Sen (Night Manager) on Nov 9, 2020
Dear Mr Al Hassan, Thank you for choosing Four Seasons Hotel Istanbul at the Bosphorus. We are glad that you are satisfied with the hotel and services. Your feedback is highly appreciated. We are looking forward for your next visit.

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020
Response from Alper Tanrikulu on Oct 28, 2020
Dear Mr. Mohammed, Thank you very much for your valuable ranking We're glad that you are satisfied with the hotel and the services. We look forward to see you back in the nearest future. Best regards, Alper Tanrikulu - Duty Manager

10/10 Excellent

Zainah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020
Response from Alper Tanrikulu on Oct 24, 2020
Dear Guest, Thank you very much for your ranking. We're looking forward to see you back in the nearest future. Best regards, Alper Tanrikulu - Duty Manager

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020
Response from Alper Tanrikulu on Oct 21, 2020
Dear Guest, Thank you very much for your valuable ranking. We're looking forward to see you back in the nearest future. Best regards, Alper Tanrikulu - Duty Manager

10/10 Excellent

Verified traveler

Stayed 4 nights in Sep 2020
Response from ea on Sep 27, 2020
Dear Mr. Fraser, Thank you for choosing Four Seasons Hotel Istanbul at the Bosphorus. We are glad that you are satisfied with the hotel and services. Your feedback is highly appreciated. We are looking forward for your next visit. Ebru Ayas [Guest Experience Manager]

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020
Response from na on Sep 27, 2020
Dear Guest Thank you for choosing Four Seasons Hotel Istanbul at the Bosphorus. We are glad that you are satisfied with the hotel and services. Your feedback is highly appreciated. We are looking forward for your next visit. Ebru Ayas [Duty Manager]

10/10 Excellent

Alexey

Stayed 2 nights in Sep 2020
Response from Ebru Ayas on Oct 4, 2020
Dear Guest, Thank you for choosing Four Seasons Hotel Istanbul at the Bosphorus. We are glad that you are satisfied with the hotel and services. Your feedback is highly appreciated. We are looking forward for your next visit. Ebru Ayas [Guest Experience Manager]

4/10 Poor

Tanya, Moscow

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is hugely overpriced. Shangri la next door was twice chipper and so much better. Old rooms, bathrooms, breakfast was so poor (for 400l for couple). The only great thing was the bed. The best
Stayed 4 nights in Sep 2020
Response from Alper Tanrikulu on Sep 17, 2020
Dear Ms. Tanya, very sad to hear that you were not satisfied with the pricing and breakfast service. Your feedback is very important and please be assured that your feedback is well received for us to improve the point that you mentioned. We look forward to see you back in the nearest future. Best regards, Alper Tanrikulu - Duty Manager

10/10 Excellent

Denitsa, Bulgaria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing with very kind staff. Everything was perfect.
Stayed 2 nights in Sep 2020
Response from Alper Tanrikulu on Sep 8, 2020
Dear Guest, Thank you very much for your valuable feedback. We're very delighted to hear that you are satisfied with the hotel and the services. We look forward to see you back in the nearest future. Best regards, Alper Tanrikulu - Duty Manager