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Reviews of Galata Antique Hotel - Special Class

4 out of 5
Galata Antique Hotel - Special Class
Mesrutiyet Caddesi No:119, Tunel - Beyoglu, Istanbul, Istanbul

Reviews

8.0

Very Good

Rating 10 - Excellent. 118 out of 321 reviews" "
Rating 8 - Good. 120 out of 321 reviews" "
Rating 6 - Okay. 51 out of 321 reviews" "
Rating 4 - Poor. 15 out of 321 reviews" "
Rating 2 - Terrible. 17 out of 321 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

RABE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service and staff , especially the guys on the reception, they were great
Response from Front Desk on Apr 9, 2024
Dear Rabe ,Thank you for your valuable thoughts about our hotel and the staff.We look forward to welcoming you in our hotel in the near future.Best Regards ,

10/10 Excellent

Junaid

Stayed 1 night in Oct 2023
Response from Front Desk on Nov 7, 2023
Dear Junaid ,Thank you for your feedback.We look forward to welcoming you in the near future.Best Regards,

6/10 Okay

Ustun, Philadelphia

Stayed 1 night in Jun 2023
Response from Front Desk on Jul 3, 2023
Dear Ustun ,Thank you for staying with us also for your feedback.We look forward to welcome you in our hotel.Best Regards,

10/10 Excellent

George

Stayed 2 nights in Jun 2023
Response from Front Desk on Jun 13, 2023
Dear George ,Thank you for your kind feedback.its our pleasure to make you feel comfortable in our hotel.We look forward to welcoming you in our hotel in the near future.Best Regards,

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place - affordable, friendly stafff, nice location and good value.
Stayed 1 night in Mar 2023
Response from Front Desk on Mar 27, 2023
Dear Jacob,Thank you very much for your kind comment.It was pleasure to welcome you.We look forward to seeing you in our hotel again.Best Regards ,

10/10 Excellent

Emine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean, nice tidy hotel I will recommend for short city breaks it is heart of the beautiful Istanbul city. Staff was very helpful and friendly
Response from Front Office on Jan 17, 2023
Dear Emine , Thank you for your review and kind feedback.We look forward to welcome you in our hotel again.Best Regards ,

10/10 Excellent

Armin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great Host. Hotel very old. The best thing is that Hotel have great location.
Response from Front Office on Dec 2, 2022
Dear Armin ,Thank you for your stay in our hotel.Your feedback is valuable for us.We look forward to welcome you in our hotel again.Best Regards,

8/10 Good

Maciej

Stayed 3 nights in Oct 2022
Response from Front Office on Oct 11, 2022
Dear Maciej ,Thank you for staying with us also for your kind feedback.We look forward to welcome you in our hotel again.Best Regards,

8/10 Good

yusa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. The atmosphere was great
Stayed 1 night in May 2022
Response from Front Office on Sep 1, 2022
Dear Yusa , Thank you for your feedback. Your views are valuable to us. Best regards

10/10 Excellent

Saja, Hesperia

Stayed 1 night in Jul 2022

2/10 Terrible

Mohammadreza

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The WORST hotel experience, the room was terrible! We booked a room for four nights in July 2022, but my wife and I could stay there only for one night! We trusted the pictures and reviews, but the room was really small, with no space for two luggage! The room was not well serviced; it had very, very dirty carpets, small pieces of toilet paper on the carpets, the bathroom trash can was broken, the shower water faucet hook was broken, and the shower drain was clogged! No breakfast and dining service! We found another hotel in the same neighborhood with much better value and service!
Stayed 4 nights in Jul 2022
Response from Front Office on Jul 29, 2022
Dear Mohammadreza, Thanks for your feedback. Your views are valuable to us. Best regards

4/10 Poor

Qiuyi

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean, and window is broken
Stayed 1 night in Jul 2022
Response from Front Office on Jul 15, 2022
Dear Qiuyi, Thank you for staying with us and Thanks for your feedback. Your views are valuable to us. Best regards

2/10 Terrible

Mohammed

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The price did not match the quality. Pros: safe area staff are helpful. Cons :the building is very old, The rooms are tiny tiny spaces you barely can sleep and 3 steps to the door and thats it, they have bigger rooms but they the ones in pictures. Cleanliness: the carpet is very dirty sheets were alright Bathroom was not big literally i cant spread my arms or i will touch both walls. As I discovered the area filled with better quality hotel same rating and much cheaper but for some reason they dont show on expedia, try booking dottcom. The staff were nice and helpful I guess the place can be better If they spend more money on the building like more lights in the Stairwell and fix the broken stairs ( be careful when using th3m) It was good for short stay two days.
Stayed 2 nights in May 2022
Response from Front Office on May 9, 2022
Dear Mohammed, Thank you for staying with us and Thanks for your feedback.Your views are valuable to us. Best regards

2/10 Terrible

Liz-Patricia

Disliked: Staff & service
Stayed 2 nights in Mar 2022
Response from Front Office on Mar 30, 2022
Dear Liz, Thank you for staying with us and Thanks for your feedback.Your views are valuable to us. Best regards

8/10 Good

Omar

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is situated very close to many of the landmarks in the area, while still being a relatively quiet place. The hotel is also very reachable using almost all forms of transport. The only disadvantages were that some of the finishings in the hotel were less than expected (minor leaks from pipes, loose nails and screws), and that the hotel is almost impossible to access for those on a wheelchair.
Stayed 5 nights in Mar 2022
Response from Front Office on Mar 29, 2022
Dear Omar, Thank you for staying with us also thank you for your kind feedback. Your views are valuable for us. We hope to see you again in our hotel in the near future. Best regards,

6/10 Okay

Zeinab

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
I stayed for 4 nights great location 2 min far from istiklal street and its next to the metro station ,staff were very friendly and helpful the things i don’t like at first they gave us a dirty and small room with no light in the bathroom we informed them they changed it but to a smaller one , no kettles inside the room ,no place to put our luggage ,the hotel need a bit renovation in the rooms
Stayed 4 nights in Feb 2022
Response from fron office on Mar 1, 2022
Thank you for staying with us and thank you for your feedback. Your views are valuable to us. Best regards

8/10 Good

yusa

Stayed 1 night in Feb 2022
Response from Front Office on Feb 24, 2022
Thank you for staying with us and thank you for your feedback. Your views are valuable to us. Best regards

8/10 Good

Riham

Stayed 6 nights in Dec 2021
Response from Front Office on Jun 28, 2022
Dear Riham, Thank you for staying with us and Thanks for your feedback.Your views are valuable to us. Best regards

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
very good price for the area, room small but appropriate for the price. Adequate, nice roof top breakfast room, but no breakfast served due to Covid. Many restaurants and coffeeshops close by.
Stayed 3 nights in Dec 2021
Response from Front Office on Dec 22, 2021
Thank you for staying with us and thank you for your feedback.Your views are valuable to us. Best regards

8/10 Good

Morvarid

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Amazing Location
The hotel is in a great location, close to all tourist attractions and amazing for night outs. The customer service from the reception staff (Serhat and Bilal) is wonderful. They’re super friendly and helpful. The only issue is that the rooms are a little outdated and need a little fresh if up! The shower was clogged up and the water would not drain properly which made taking shower difficult as it would overflow. I definitely recommend this hotel and with a little work in the rooms and fixing shower, it would be an exceptional place to stay!
Stayed 5 nights in Dec 2021
Response from Front Office on Dec 13, 2021
Dear Morvarid, Thank you for staying with us and Thanks for your feedback.Your views are valuable to us. Best regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2021
Response from Front Office on Nov 18, 2021
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us. Best regards

4/10 Poor

kerem

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
small rooms with a bad air conditioner, we literally burnt during the daytime. shower is not comvinent
Stayed 1 night in Nov 2021
Response from Front Office on Nov 8, 2021
Dear Kerem,Thank you for staying with us and Thanks for your feedback.Your views are valuable to us. Best regards

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated room, clean and nice
Stayed 2 nights in Sep 2021
Response from fron office on Sep 24, 2021
Dear Weronica Uyaguari,Thank you for staying with us and Thanks for your feedback.Your views are valuable to us. Best regards

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location, historic building. Just a tiny small.
Stayed 2 nights in Oct 2019
Response from front office on Feb 15, 2020
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

6/10 Okay

Jonathan

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Tired rooms, poorly designed. But good location.
Service was friendly and the location was good for my purposes but everything else left a lot to be desired. The room I checked into was tiny. No storage. Little more than a bed. A bar across the room counted for a closet. I asked for a better room and they moved me to one slightly larger but still very small. Design made no sense. No hooks anywhere for robes or towels. The closet doors did not shut and harpooned you when you walked by the narrow contours of the room. When I asked about what the staff could do to fix it, someone came by and put a rubber band around the knobs. A rubber band. Hello? Then the noise. I had to use earplugs to get any rest. Overall not a good value for the money and lots of better options around.
Stayed 3 nights in Oct 2019
Response from front office on Oct 26, 2019
Dear Jonathan,Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the location were Great. Our room was a Bit top small. All in all we would Go there again:) we liked it
Stayed 4 nights in Oct 2019
Response from Front Office on Oct 14, 2019
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
The staff was really helpful and friendly. We got an upgrade to a room with view on Galata tower and it was amazing stay.
Stayed 1 night in Sep 2019
Response from Front Desk / Serhat Tiryaki on Oct 3, 2019
Dear Yousef, Thank you for your kind feedback. We are so glad that you enjoyed your staying and we are looking forward to welcoming you again in our hotel. Best Regards ,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The property was charming and I could not fault the staff ; helpful, friendly, professional and genuine However, the property needed some attention and minor repairs and refurbishment
Stayed 4 nights in Sep 2019
Response from Front Office on Sep 13, 2019
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Great location! The staff is very helpful! If you are booking the classic room its good for one person not two very tiny space. Clean sheets they clean your room almost every day The carpet is dirty actually very old and dirty Overall its good place for the price range and location Of 10 i give it a 6.5~7
Stayed 14 nights in Jul 2019
Response from Front office on Aug 14, 2019
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from frontoffice on Jul 10, 2019
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

10/10 Excellent

guest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The location is perfect, the hotel is good but a bit in the older side.
Stayed 1 night in Jun 2019
Response from Front office on Jun 14, 2019
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

6/10 Okay

Jade

Liked: Staff & service
Short on amenities, very old but great location
The hotel entry was a little hard to find. The pictures are framed well but the hotel is very old. The walls were bulging out and cracked. Room was tiny but we eventually found the AC as it was stuffy. It does the job and front desk staff was nice. Best thing about the place is the location. Only a 5 min walk to Galata tower. Very cute neighborhood.
Stayed 1 night in May 2019
Response from Front Office on Aug 2, 2019
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Galata Antique Hotel
great location, very clean, very retro trendy! definitely will stay again here
Stayed 1 night in Apr 2019
Response from front office on Jun 13, 2019
Dear Fatıma,Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and friendly
Some of the tourist advise was a bit off the mark - in terms of transit and time, but that is to be expected in a city where the options and traffic change seasonally. The hotel itself was charming, with lovely staff, very clean, very accommodating and beautiful. It is a noisy area of town - no hotel will be quiet in this area - so this is less a review of the hotel and more a point to note. Wifi is not great, but I don't know what hotels of this standard and price do.
Stayed 5 nights in Apr 2019
Response from Front office on Jun 13, 2019
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

10/10 Excellent

ERKUT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from front office on Mar 28, 2019
Erkut Bey Merhaba, Bizimle konakladığınız,bizi seçtiğiniz ve değerli yorumunuz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are super small and there is no coffee maker in the room. But there is one way the lobby and if you need hot water for tea, the staff will gladly help you. I knew how to speak Turkish but if you don't, you might have difficulty communicating since the staff know little to no English. Staff were very friendly and welcoming. Breakfast was great and you will get the ocean view and the city view from the breakfast area. Close to Galatasaray tower. Close to Taksim and waling distance to Grand Bazar and dolmbace palace. The location is great almost walking distance to everywhere if you like walking. Over all staff and cleanness of the hotel gets 5 star.
Stayed 5 nights in Feb 2019
Response from fron office on Feb 17, 2019
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel - good location .......................................................
Stayed 2 nights in Nov 2018
Response from front office on Nov 29, 2018
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Great experience thanks to the team for the lovely hospitality
Stayed 5 nights in Oct 2018
Response from front office on Nov 6, 2018
Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future. Best regards

10/10 Excellent

Thanks, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for istiklal caddesi and tram. Great view of Galata Tower from the terrace.
Stayed 2 nights in Oct 2018
Response from Front Desk on Nov 3, 2018
Thank you for your kind feedback. Hope you are having a great staying in our hotel. Best Regards

8/10 Good

Badr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
Simply great Great staff
Stayed 7 nights in Sep 2018
Response from front office on Oct 9, 2018
Dear Badr ,Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards

6/10 Okay

HVT, QA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the area was great, the hotel is far away from what it's being described. the standard room was SUPER tight for a 4 stars hotel and the prices of Istanbul.
Stayed 4 nights in Aug 2018
Response from Front Office on Aug 29, 2018
Thank you for staying with us and Thanks for your feedback Your views are valuable to us.Best regards.

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely breakfast views
The Galata antique hotel is in a great spot on the better side of Istanbul (Galata side- Karaköy and Beyoğlu). The hotel is conveniently located near Şişane metro, the tünel (underground cable car between Karaköy and Beyoğlu) as well as Istakel caddesi- there are great cafés near by, such as Mado and Noir Pit. I would thoroughly recommend wandering around the streets near Galata Antique hotel and the Galata tower as this is an quirky part of Istanbul that is at times overlooked by tourists. The hotel staff are friendly and helpful, and were always happy to assist me. The hotel rooms were perfect for me (single traveller) although couples may find the room a bit tight. The beds are firm, not soft, so it may take some adjusting if you sleep on a soft bed. The highlight of the Galata Antique hotel is their rooftop floor where breakfast is served, it gives you a lovely panorama around some of the lesser visited spots of Istanbul.
Stayed 3 nights in Jul 2018
Response from Front Office on Aug 8, 2018
Dear Toby, Thank you for your kind comments and feedback about our hotel. Your comments are important for us. We are looking forward to welcoming you in our hotel again.

6/10 Okay

Rod, Lebanon

Liked: Staff & service
Moderate hotel food smell all day all night ......
Stayed 3 nights in Aug 2018
Response from front office on Aug 9, 2018
Thank you for staying with us and Thanks for your feedback Your views are valuable to us.Best regards.

10/10 Excellent

Alissa, Chicago, IL

Liked: Staff & service, property conditions & facilities, room comfort
This was a perfectly centralized hotel and the staff was amazing! Will definitely stay here on future visits.
Stayed 6 nights in Jun 2018
Response from front office on Jul 25, 2018
Thank you for staying with us and Thanks for your feedback Your views are valuable to us. Best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Comfortable rooms,
The good Position in İstanbul. From that location you can nearly go everywhere in İstanbul with metro. The galata Tower is just a few hundred metres away. Walkable distance from Taksim Square.
Stayed 3 nights in Jul 2018
Response from front office on Jul 22, 2018
Thank you for staying with us and Thanks for your feedback Your views are valuable to us. Best regards

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing location!
Stayed here 2 times and did not disappoint me. If you are looking for a boutique hotel at very nice area, this is the best. You can spend 2 days by just wandering around the hotel. Only disadvantage is the noise coming from bars especially at Friday/Saturday nights. Staff is very friendly, cleaning is very good. Definitely would stay here again next time.. Good value
Stayed 6 nights in May 2018
Response from front office on May 21, 2018
Dear Victor ,Thank you for staying with us and Thanks for your feedback.Your views are valuable to us..We hope to see you in here one more time in the near future.Best regards.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very small and manned by a small number of staff who are very helpful. However, we were told this was a 4* hotel but it was nothing of the sort! The rooms are too small and lacked basic things like kettle, tea, coffee. The bathroom in one of our rooms was rather poor.
Stayed 5 nights in Apr 2018
Response from front office on Apr 11, 2018
Thanks for your feedback. We apologize for not being satisfied with your accommodation.Regarding the points related with the rooms, we will take your thoughts into consideration.We hope to welcome you for another time in here and recommend you to check the other room types. Best regards.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
It’s good location and very lovely stuff
It’s good location since it’s near from metro station and istiklal road and very lovely stuff, but it’s small room.
Stayed 8 nights in Dec 2017
Response from front desk on Dec 26, 2017
Thanks for staying with us,and Thanks for your feedback.Your thoughts are valuable to us.

8/10 Good

Paul

Liked: Staff & service, room comfort
Situated in one of my favorite locations, which is convenient for tourism and nightlife. A small hotel with nice historic features and style, which has all one needs for a brief trip, or a base for a weekend stay. It is, however, showing signs of tiredness and needs a lick of paint and a clean of stained carpets would not go a miss. If the price is right, then these features should not dissuade a bargain seeker too much.
Stayed 1 night in Dec 2017
Thank you for staying with us and Thanks for your feedback.Regarding the points related with the cleaning, we will take your thoughts into consideration.We hope to see you in here one more time in the near future.