So disappointing! staff Unpleasant !
Posted May 11, 2015
We have choosen this hotel mostly for the pool, which was close (they don't inform u about that before your arrival)
Then We had a TWIN room instead of the double (whereas i specially did the request !)
The room lock was broken, we had to ask help at the reception each time we wanted to enter in our room....
The staff is Unpleasant : we asked them information (at the recpetion !!) about the city, they look bored, they barely answer..
The worst : at the breakfast, the staff is so irritated : it's like they are working under pressure, or they hate tourists in general, too bad if u are working in a hotel : I asked for a spoon, and the women yell at me !!
And the last but not least : They didn't ask us how was our stay, or didn't even say "BYE", can you believe it???
There are so many nice hotel around this one, in a great location, try an other one but i don't recommand this hotel.
You will leave Istanbul irrated.