Ratings based on 36 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
2.4 Service & staff
2.7 Room comfort
2.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
My stay was very nice .Posted Nov 20, 2015
Pros: The location was good.
I enjoyed it at the golden age apart from on one of my days I said in my room for a bit at 10am I was woken up by drilling and banging , so I went out I then came back after a couple of hours, thinking it might of stopped, but no I did go down to reception to complain and was told that they were doing some renovation on the top floor and they this was the only time they could do it as most of the guests were out for the day . If they were doing this I think they should not put guest near to the noise by the the end of it I had a really bad headache . I got no apology just it needed to be done .
by A verified traveler from Paris
So disappointing! staff Unpleasant !Posted May 11, 2015
Pros: The location is great
Cons: the staff ( at the reception particularly) the informations : pool opening (on the website!), city trips... the organisation
We have choosen this hotel mostly for the pool, which was close (they don't inform u about that before your arrival) Then We had a TWIN room instead of the double (whereas i specially did the request !) The room lock was broken, we had to ask help at the reception each time we wanted to enter in our room.... The staff is Unpleasant : we asked them information (at the recpetion !!) about the city, they look bored, they barely answer.. The worst : at the breakfast, the staff is so irritated : it's like they are working under pressure, or they hate tourists in general, too bad if u are working in a hotel : I asked for a spoon, and the women yell at me !! And the last but not least : They didn't ask us how was our stay, or didn't even say "BYE", can you believe it??? There are so many nice hotel around this one, in a great location, try an other one but i don't recommand this hotel. You will leave Istanbul irrated.
for Familiesby AMJAD
Posted May 10, 2015 on Hotels
for Getaway With Friendsby Giorgos
Posted May 5, 2015 on Hotels
for Getaway With Friendsby Giorgos
Posted Apr 28, 2015 on Hotels
for Business Travelersby ANIL from New Delhi
bad servicePosted Apr 28, 2015 on Hotels
Really some hotels do not change.Used to stay here few years ago and the standards are still bad. Not improving. Staff still not ready to help much. My booking email mentioned the price i paid includes breakfast but they were adamant to charge me extra for breakfast. Carpet in the room too dirty. The chair provided in the room to work is not at all comfortable. Can hardly work. Could not find any english channel on TV.Thin walls. Towels are hard and rough. The table provided in the room did not have any socket to plug in your laptop etc. Neither there were any sockets near the bed. Basically there was no socket that i could find. So they sent a technician who found one behind the minibar. And then connected an extension cord. Why was the room poorly designed in the first place. Wifi is useless. Too slow. Room lighting is no good. Feels like too dark. Bathroom has worst lighting.Too dark inside. Breakfast hardly has any vegetarian options. Normal turkish breakfast with olives and various cheese. The staff could not find my booking , wasted probably about an hour. I really fail to understand when will these hotels start trusting customers. Charging about Euro 85 for single room is not justifiable for these standards.
by A verified traveler from LND
Horrible place to stayPosted Dec 26, 2014
Tiny rooms with no natural lights, feels like prison. You can hear your next door neighbour what they are saying which was very disturbing. Still under construction, couldn't sleep due to load construction works going on at the hotel.
for Shoppingby Saadet from Düsseldorf
Es gibt eindeutig bessere HotelsPosted Oct 11, 2014 on Hotels
Die Lage des Hotels ist klasse. Man ist in 2 min am Taksim-Platz. Das Hotel selber ist runtergekommen. Im Hotel riecht es auch muffelig. Unsere DZ war sehr klein, so dass man sich soeben mal bewegen konnte. Platz für 2 Koffer gibt es nicht. Das Zimmer war nur grob gereinigt. In unsererm Zimmer war noch Müll vom Vorgänger. Frühstücken kann man nur bis 10 Uhr an 7 Tagen die Woche. Daher sollte man sich gut überlegen, ob man das dazubuchen sollte. Ausserhalb des Hotels kann man auch gut frühstücken/essen. In der Umgebung gibt es zahlreiche andere Hotels, die günstiger und besser sind. Ich war bereits schon mal in einem Nachbarhotel, wo ich sehr zufrieden war. Aktuell war da nichts mehr frei, so dass wir das Golden Age genommen haben. Insgesamt finde ich, dass das Hotel keine 4 Sterne verdient hat und das Preis-/Leistungsverhältnis nicht stimmt.
for Business Travelersby A verified traveler
Posted Aug 13, 2014 on Hotels
for Familiesby Vugar from Baku
very bad staffPosted Nov 29, 2013 on Hotels
I don't advise to stay at this hotel. Staff isn't hospitable. Especially reception and night auditor isn't friendly and they are very rude, they expect bribe when your friend wants to visit you at your room. I don't advise anybody this hotel :(