Reasonable Hotel but very poor service
Posted Apr 16, 2007
The main problem with this hotel was the rude and unhelpful service from the reception staff. They never managed to smile or greet guests and were unfriendly and unhelpful. They created a very poor impression every time we dealt with them. The room itself was reasonable. Not quite of four star standard, but clean and comfortable. There was good transport via the tram into the main city centre where all the sights are (the hotel is slightly away from the sights, but in a reasonable area with lots of shops and places to eat nonetheless). The included buffet breakfast was fairly pleasant. In summary, this hotel can probably be recommended, but don't expect even basic courtesy from the front desk staff.