Posted Sep 23, 2015
The reception manager Abdullah was a disaster
We were calling for over 40 minutes to send us the bell boy and we were late to our flight, band he was sarcastic and very impolite when we complained, he gave the worst unprofessional excuses that I am even ashamed to write
They gave us a smoking room although we booked and asked for NON Smoking!
The breakfast was disappointing comparing to many 4 and even 3 star hotels in Istanbul, and the service was bad, the tea arrived 10 minutes after we Finished eating!