Building design

Reviews of Grand Yavuz Hotel

4 out of 5
Grand Yavuz Hotel
Piyerloti Cad No:71/b, Sultanahmet, Istanbul, Istanbul

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 180 reviews" "
Rating 8 - Good. 73 out of 180 reviews" "
Rating 6 - Okay. 34 out of 180 reviews" "
Rating 4 - Poor. 17 out of 180 reviews" "
Rating 2 - Terrible. 18 out of 180 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Natasha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel only because Turkish Airline, which is excellent, provided a free stop over night there, so I booked additional 4 nights to save the hassle of changing hotels. I was under assumption that this was a 4-star hotel. It is not. The hotel is very dated and tired. The steps leading to the foyer are all broken. The furnishings are circa 70s, well worn and in need of replacement. We were given a room with three single beds, even though we booked queen. The free breakfast was so terrible that we chose to eat at a lovely restaurant across the road. Turkey has beautiful food, however not at this hotel. When we asked for directions, the hotel staff informed us that the information is down the road, where you can buy maps etc. This information centre, 10 minutes away, is always closed. Turkish airways is letting its reputation down with this hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Marjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice place to stay. The staff are friendly and hopeful. Overall a good stay.
Stayed 6 nights in Mar 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , helpful and courteous. Location was within walking distance of numerous tourist sights.
Stayed 1 night in Jan 2024
Response from grand yavuz hotel on Mar 21, 2024
Dear Guest Thank you for choosing to stay at our hotel. It was a great pleasure for us to meet you and welcome you. Your satisfaction and comfort is our priority. We hope you felt at home during your stay. If you need help with anything, we are here for you. We look forward to welcoming you back to our hotel. Best regards,Grand Yavuz Hotel

8/10 Good

Giannunzio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Tilak, San Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Reservation on Oct 7, 2023
Hello,Thank you for your rating. I hope we were able to host you comfortably. See you next time.

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Better the 2nd time around!
This is my second stay at Grand Yavuz in three weeks. I must say this time my rating is higher-- the wifi system is much improved! We have four rooms booked and all of us appreciated the fixes they made to wifi. Recommend this hotel for walking to old city attractions (grand bazaar, egyptian bazaar, trolley line, hagia sofia, blue mosque). Also a safe nighttime neighborhood even for single women walking.
Stayed 2 nights in Sep 2023
Response from Guest Relations on Sep 22, 2023
Dear Sheila Kantor,Thank you for your time to write review to us.We improve our services for our guests.You are always welcome to Grand Yavuz Hotel.Best Regards

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.Comfortable.Needs technology upgrade
Easily walk to blue mosque, grand and Egyptian bazaars, Ayasofia, trolley and ferries. Breakfast options good. Rooftop bar with Bosporus and views of all sites was a hidden gem. Wifi was inadequate. Slow with one device but three devices in same room made it non functional (there was no major downloading/streaming happening). We had multiple rooms on different floors and this was consistent in every room and lobby. Also the room keys in 2 of the 4 rooms had to be replaced multiple times.
Stayed 2 nights in Sep 2023
Response from Guest Relations on Sep 7, 2023
Dear Sheila Kantor,Thank you for your time to write review for us.We improve our all services for our guests.You are always welcome to Grand Yavuz Hotel.Best Regards

10/10 Excellent

Adeba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and honest. We got our luggage downstairs to leave and upon checkout, the clerk said you left your phone in the room because the cleaner rang immediately before we left the hotel. The honesty and care was unmatched
Stayed 7 nights in Aug 2023
Response from Guest Relations on Aug 14, 2023
Dear Adeba Khan,First thank you for your time and kind review.We improve ourself everyday to be better.You are always welcome to Grand Yavuz Hotel.Best Regards

8/10 Good

Nauman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The area was safe and walkable. Good options all around for shopping and public transport. The rooms were clean and comfortable. The beds could be a little better.
Stayed 1 night in Aug 2023
Response from Guest Relations on Aug 14, 2023
Dear Nauman Tahir,Thank you for your kind review.We do our best for our guests and improve ourselves.You are welcome to Grand Yavuz Hotel as your home away home.Best Regards

8/10 Good

Aditya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property. Courteous staff. Wonderful location within walking staff of many attractions!
Stayed 1 night in Jun 2023
Response from Guest Relations on Jun 20, 2023
Dear Aditya,Thank you for your kind review.You are always welcome to Grand Yavuz Hotel.Best RegardsAybuke EmirReservation Supervisor

6/10 Okay

Ulyana

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. All the rooms had a bad sewer or mold smell.
Stayed 5 nights in Feb 2023
Response from Guest Relations on Mar 15, 2023
Dear Ulyana,First thank you for your kind interest to our hotel.We would like to inform you our construction is always under the maintenance but unfortunately out of us wind blow makes this problem at the old city.We will care about this issue to solve it.Best Regards

2/10 Terrible

kapil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff.
Stayed 1 night in Feb 2023

4/10 Poor

Brix

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
very slow/frustrating WiFi
Stayed 1 night in Nov 2022

6/10 Okay

rubina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pictures on website are nothing like reality, especially the breakfast buffet. In the photos for breakfast, the entire counters filled with food and fruit, in reality there was less than half the food pictured. Only some cheese, meat, 2 cereals, boiled eggs and bread. No fruit. The sitting areas and lounges are kept in the dark, no lights turned on and none of the window shades pulled up... it was very dark and creepy. They do not provide irons or extra water bottles, you have to pay for both, which is very inconvenient. However, location is great, about 15 min walk from Blue Mosque and Grand Bazaar.
Stayed 2 nights in Sep 2022

2/10 Terrible

Eiad

Stayed 2 nights in Jul 2022

10/10 Excellent

hamza, Langhus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Samir, Kfar Qasim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exciting team, reception and billboys thanks for the nice days
Stayed 9 nights in Apr 2022

6/10 Okay

Kian

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
No kettle in the room so i had to go to cafe Hotel didn’t provide iron !!
Stayed 4 nights in Mar 2022

2/10 Terrible

Ravshana

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Dirty and Smelly Place, poor quality breakfast, rude front desk people. Would never stop by this hotel and will never recommend to friends and family.
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, location very close to the most popular places at sultan Ahmad
Stayed 3 nights in Aug 2021

10/10 Excellent

Samera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a five star hotel but had an amazing experience there.
Stayed 1 night in Dec 2019

6/10 Okay

Sam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was in a good location and they allowed us to check in early, however was advertised as having free parking. When we arrived we had no place to park and all nearby parking facilities were full. We managed to find a parking area that charged 70 lira for the amount of time we needed but that only lasted until 7pm. This meant we had to risk street parking quite a distance away which could have also resulted in a ticket. The staff were really nice and offered us a complimentary pack lunch because we checking out early and would miss out on breakfast.
Stayed 1 night in Feb 2020

8/10 Good

visa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and remembered their guests even though we were only there for 3 nights.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Good for a budget price.
Hotel was good for the price. . A bit dated.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to everything. Nice choice of hotel.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took a while for them to find our reservations. Once they finally did though we had a great experience. The staff was incredible, room was clean and great location💖
Stayed 1 night in Jul 2019

2/10 Terrible

shukria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveler

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Fabulous Hotel
Great!
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

great location
breakfast is unexpectedly good, great location, many good restaurants nearby
Stayed 1 night in Jul 2018

6/10 Okay

Bilal, Sweden

Liked: Staff & service
It’s hardly a four star hotel. I will grade it 2.5. Staff was satisfactory. Rooms are very small in size and need some repair work
Stayed 1 night in Jul 2018

4/10 Poor

Muhammad Irfan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Sharjeel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very nice experience of stay. Good location. Nice and clean place. Staff very friendly.
Stayed 3 nights in Nov 2017
Response from Mehtap Yıldırım on Nov 30, 2017
Dear Sharjeel, Thank you for sharing your positive experience on Expedia. We are thrilled that you enjoyed your stay with us and had a great time exploring Istanbul.  Thank you for your compliments and we look forward to welcoming you back. Yours Sincerely, Mehtap Yıldırım

8/10 Good

Haider

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Tracy R.

Liked: Cleanliness
Nice few days break
Didn't know what to expect as had read a few reviews that weren't good, but was pleasantly surprised. For me the hotel is in a great location, as it is walkable to all the attraction, however it wouldn't be suited for anyone who has any sort of difficulty walking, as there are some pretty steep hills! Our room was comfortable and clean, and the restaurant and lounge areas are nice enough. I did not find one of the reception staff very helpful at all, a smile would help, but generally staff were pleasant and helpful. Overall, for a budget break to Istanbul I would recommend, and would go back.

8/10 Good

Zuhair, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
3.8
Nice and enjoyable but size of rooms are not convenient for long stay!

4/10 Poor

samir, U.S.A

Disliked: Staff & service, room comfort
Old hotel defiantly not 4 stars
Front desk staff are horrible , they informed me that the advertised free airport shuttle listed on the website is only for guests who make their reservation through the hotel web site and threatened to call the police when I tried to cancel an airport shuttle that would have cost double what a taxi would cost.

8/10 Good

Nahro, Arbil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me my wife and a one year two months baby stayed at this hotel for 8 nights. The people and most of the staff were very friendly and the hotel had a family friendly atmosphere. We were given a very nice room with a sea view with 3 beds. Even though we asked for a baby cot but they didn't have one as the hotel was very busy. Very nice breakfast and many nice restaurants are around the hotel. We only didn't like two things first the internet was a torture as it was too slaw and couldn't even use viber properly, and secondly with the baby pram we had to walk up a very high hill every day as we went out, but I suppose in this central area all the alleys are like that. Brilliant position only 10mins walk from blue mosque.

10/10 Excellent

Herlem, Bethlehem, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchanting stay!
From the beginning, the most helpful staff made us feel at home...taking into consideration that we arrived well past midnight! The room had everything to make your stay easy and comfortable. The delicious breakfast buffet gave us day the boost our bodies needed to absorve the history and beauty surrounded us! The terrace hotel...incredible sights and deliciously prepared! And, soooo low price! All in all, a surreal experience!
Wonderful and helpful reception
All comforts thought out.
Souvenirs...
Cozy and classy.

8/10 Good

nasir p.

Liked: Cleanliness, staff & service, room comfort
Holiday and shopping
It was OK but could be better like tea making facilities, hot water etc. Fridge wasn't big enough. Other wise every thing was OK.

6/10 Okay

j, Michigan

Liked: Staff & service
Disliked: Property conditions & facilities
I would not give this hotel more than 3 stars. location, setup, room, services, everything was just mediocre..

8/10 Good

HamidW2, Los Angeles, CA

Liked: Staff & service
Nice Hotel
Our room was small but hotel was nice close our firendly restaurant with best food and service "OPTIMUS" in Piyerloti suggest to all traveller like turkish food.

2/10 Terrible

Helen, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience
Filthy, smelly, toilet smelling of urine

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
4 star hotel with 2 star facilities
Very small rooms and washroom, by no means a 4 star hotel, only good thing location is convenient

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT VALUE

6/10 Okay

Verified traveler

4/10 Poor

Yagi Gogog

Disliked: Room comfort
INTERNET, AIR CONDITIONING NOT GOOD
I HAVE TO CHANGE MY ROOM AFTER 2 HOURS, A/C WAS INADEQUETE , INTERNET IS NOT COVERIG ALL ROOMS AND MUST MOVE TO LOBBY TO HAVE GOOD SIGNAL .IN ROOM 309 NO SPACE TO SET COMFURTABLY IN THE W/C IT WAS TOO SMALL . I HAVE NOT SEEN A HOTEL CHARGING MONEY FOR USING THE ROOM SAFE!!